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SureCritic / Hyundai Dealer / Temecula Hyundai / STEVE ENRIQUEZ
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STEVE ENRIQUEZ

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(661 reviews)
81

Reviews of STEVE ENRIQUEZ

DH
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Del H.
Murrieta, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The best customer service
Steve is exceptional. He’s an honest guy who truly goes above and beyond when it comes to customer service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/02/2020 07:39 AM

Thank you for the great 5 star review. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
EJ
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Emily J.
Wildomar, CA
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome service!
Thanks Temecula Hyundai team!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/02/2020 07:39 AM

Thank you for the great 5 star review. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Wildomar, CA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly staff.
All's good!!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/28/2020 09:20 AM

Thank you for the fantastic 5 star review. Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
DS
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David S.
Murrieta, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Warranty Service
While driving home my engine light came on. I called Temecula Hyundai while driving (hands free) and I was told to drop it off. This was Saturday. They were busy so I didn’t expect to have it diagnosed and fixed that day (which didn’t really concern me). They had it done before the end of the day. The better news was it was covered by my 10 year/100,000 mile warranty!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/21/2020 07:24 AM

Thank you for the fantastic 5 star review. We appreciate you coming in to see us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
FM
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Fran M.
Menifee, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Maintenance service
As soon as you drive in to the service area they greet you, find out your needs and take you their waiting area; which is always clean. The car service is prompt and then your on your way.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/15/2020 08:15 AM

Thank you so very much for taking the time out of your day to take care of our survey. Hope you have a great day and we shall see you for any service needed in the future. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
JZ
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Juan Z.
Sun City, CA
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
I have always received great service. Every representative is helpful.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/11/2020 08:42 AM

Thank you for the great 5 star review. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
IM
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Israel M.
Murrieta, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service department
Second time in getting a service and staff is very friendly. Very helpful, haven’t had a bad experience yet.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/01/2020 07:48 AM

Thank you for the great 5 star review. Hope you have a great day and hope to see you soon for any service you may need. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
LS
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Lisa S.
Temecula, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Communication & Excellent service
Having been in the auto industry for 20+ years I know about customer service from the inside out. What I expect is exactly what I extend to customers that I've had the pleasure meeting and working with.
My service advisor, Carlos Velasco made a great first impression with his excellent mannerism & pleasant tone he made my experience one that I would ask for him again.
Thank you to Carlos for taking not only great care of me but my car as well!
Lisa S
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/25/2020 01:36 PM

Thank you for the fantastic survey, Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
JS
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James S.
Fallbrook, CA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
car was picked up for free
fantastic
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/24/2020 08:37 AM

Thank you for the great 5 star review. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
HD
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Henry D.
Murrieta, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Dealer
Great atmosphere. All employees are great. Never disappointed
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/11/2020 09:46 AM

Thank you so very much for the great survey. Hope everyone is staying safe and hope to see you again in the future.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
MM
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Michele M.
Murrieta, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Such Wonderful Service!
Temecula Hyundai picked up my 2017 Sonata for service at my home. I have always had them service my car and have received excellent care. I felt this was above and beyond great service! It came back clean and maintained. It was safe and easy. Thank you!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/23/2020 07:10 AM

Thank you for the fantastic 5 star review. We appreciate you coming in to service your vehicle with us.

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
AV
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Andrea V.
Lake Elsinore, CA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The employees
Amazing attention!!!!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/23/2020 07:09 AM

Thank you for the fantastic 5 star review. We appreciate you coming in to service your vehicle with us.

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Fallbrook, CA
2009 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
They keep my 11 year old Hyundai humming.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/23/2020 07:09 AM

Thank you for the fantastic 5 star review. We appreciate you coming in to service your vehicle with us.

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
LG
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Luis G.
Lake Elsinore, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service.
Excellent service and honest.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/13/2020 04:48 PM

Thank you so very much for the great 5 star review. I hope that you are doing well in these tough times. Thank you for coming in to have your vehicle serviced with us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
JC
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Janet C.
Sun City, CA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Service
The repairs are done timely and they go beyond to provide excellent customer service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/30/2020 12:20 PM

Thank you so very much for the great 5 star review. Hope you have a fantastic day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
JC
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Janet C.
Sun City, CA
2015 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020
verified customer Verified Customer
Category: Service
Great customer service
I have been taking my car to Hyundai for several years they have gone above and beyond to provide great service both to me as a consumer and with servicing my car.
Recommended
Employees worked with
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STEVE ENRIQUEZ
MS
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Maria S.
Lake Elsinore, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Temecula Hyundai
Friendly and professional staff at the service and sales department. I've been buying/leasing my cars there for over 10 years.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/22/2020 08:58 AM

Thank you for the great 5 star review. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
AP
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Alfonso P.
Murrieta, CA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Warranty thank you
Had a issue with my transmission and now my transmission is fixed thank you temecula hyundai for your service. Steve was my service advisor and I was very pleased on exceptional outstanding A+ service he provided, will be returning
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/22/2020 08:55 AM

Thank you for the great 5 star review. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
MS
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Marvin S.
Hemet, CA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly, organized
Professional service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/18/2020 09:31 AM

Thank you for the great 5 star review. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
RP
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Randall P.
Temecula, CA
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service!
I am never worried that this particular dealership will mistreat me as a customer in any shape form, from cost to recommendations, to timeliness. If it is in their power they will be very prompt. Steve is our rep and he's the consummate professional and always customer-centered. But none-the-less; we've only been treated well all throughout this dealership. I don't normally take the time to do reviews but this was important to share because the staff is consistent. Take care of them and of course, as a professional speaker, and coach, I know that your leadership training has an awful lot to do with your success!

Sincerely,

Randy Powell
Keynote Speaker, Author & Envision Success Coach
909-720-0207
www.randypowellspeaks.com
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/11/2020 08:10 AM

Thank you for the great review. We appreciate you coming in to see us and allowing us to service your vehicle. Hope you stay safe and well. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
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