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SureCritic / Hyundai Dealer / Puente Hills Hyundai / SEAN KIM
SK

SEAN KIM

Service Director
Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(366 reviews)
100

Reviews of SEAN KIM

GK
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Grace K.
Hacienda Heights, CA
2010 Hyundai Genesis Co
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/07/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Solid service
Solid service
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/09/2017 10:21 AM

Thank you for your kind words. It is our hope we are able to elevate your experience on your next visit to a 5 star.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
SK
SEAN KIM
Service Director
CD
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Corinna D.
Los Angeles, CA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
courteous service
Whenever I take my car into get serviced I get a good experience from the staff in the maintenance department. They are all courteous and very prompt with the service.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/09/2017 10:13 AM

Thank you for the 5 star rating and thank you for being a loyal customer.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
SK
SEAN KIM
Service Director
AH
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Altar H.
Whittier, CA
2014 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Came in for an oil change and a recall I had pending for my car and they took care of me in a professional and respectful manner.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/06/2017 03:24 PM

Thank you for your kind words and thank you for rating Sean 5 stars.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
SK
SEAN KIM
Service Director
TJ
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Tae J.
Fullerton, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Good people
Thank you
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/06/2017 01:05 PM

Thank you for your 5 star review of Sean. We appreciate your time and positive feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
SK
SEAN KIM
Service Director
WK
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Wilson K.
Gardena, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
helpful service advisors
good service
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/03/2017 02:20 PM

We are glad to hear that the advisors were helpful. It is our commitment to our guests to ensure a pleasant experience. We look forward to a continued relationship with you and your vehicle.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
SK
SEAN KIM
Service Director
AC
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Abigail C.
La Habra, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome
Sean was great and personable. Will be coming back :)
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/03/2017 02:18 PM

We greatly appreciate the kind words in regards to Sean and the service experience you enjoyed while here. Thank you for your time and we look forward to a continued relationship.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
SK
SEAN KIM
Service Director
Verified Customer
La Puente, CA
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly and helpful
Staff helpful friendly and knowledgeable with my requests.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/03/2017 11:32 AM

Thank you for your feedback and thank you for your kind words in reference to your interaction with Sean. We appreciate your choosing us as your service facility.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
SK
SEAN KIM
Service Director
Verified Customer
Diamond Bar, CA
2011 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Thank you, Sean!
Sean will make any dealer visit bearable. He has been utmost helpful and provided his personal care to his clients. Thank you for listening and providing various options that are reasonable for my needs.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/03/2017 11:20 AM

Thank you for your feedback in regards to the service you received from Sean and thank you for rating Sean 5 stars. I am happy he was able to provide you with the service you deserve and that you took the time to share that experience with us.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
SK
SEAN KIM
Service Director
IH
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Inja H.
CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
Kim was very friendly. He was very helpful and help me out with every single steps.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 12/31/2016 12:54 PM

We appreciate your time and thank you for providing us with a 5 star rating for Sean.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
SK
SEAN KIM
Service Director
DV
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David V.
Placentia, CA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Amazing customer care!
I was there early, found out my car needed more than just an oil change and in fact was due for a major service. To my surprise this dealership had turned what could've been a time consuming job into a a short stop by the shop. Super happy to have had the rest of my day to relax!!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 12/30/2016 09:54 AM

I am so happy to hear Sean and the team in the service department was able to take care of your needs in such a timely manner. Thank you for taking the time to share your experience and we look forward to seeing you for all of your vehicle needs.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
SK
SEAN KIM
Service Director
Verified Customer
Walnut, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly and helpful service!
Absolutely will return for any of my car needs.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 12/29/2016 09:42 AM

Thank you for your kind words. We are happy Sean was able to provide you with a 5 star guest experience. We look forward to your continued service with us here at Puente Hills Hyundai.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
SK
SEAN KIM
Service Director
WS
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Whilma S.
Ontario, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The service department needs a little more space though.
Overall the service was very well done by the advisor and as such he represents Hyundai very well with his knowledge and effort.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 12/23/2016 09:46 AM

Thank you kindly for your kind words for our service department and Sean. We are happy that you have choosing us for your service faciliy.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
SK
SEAN KIM
Service Director
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