TB

THERESA L BAAS

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(94 reviews)
69

WH
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William H.
Anniston, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/29/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
work was completed in a very short amount of time just a little over an hour.
I stopped in just to set up an appointment to get my car serviced(oil change and tire rotation), they said they could do it right then, so instead of having to come back at some other day I was able to get it done right away, they were very prompt and I was on my way home with cookies and serviced car.
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 03/03/2020 07:40 AM

Thank you for your great comments and 5 star survey. We appreciate you bringing us your vehicle. If you have any questions please give us a call at 256-236-7651.

Tim Bowden
Service Manager
256.236.7651
Employees worked with

TH
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Timothy H.
Oxford, AL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2020
verified customerVerified Customer
Category: Service
Car waiting in office.
When you finished work on my car? call me immediately your income while I'll be in waiting room then I'll be happy to paid your service leave immediately for my car.
Thank your sir or mam. Mr. Hurley
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/26/2020
Service Type: Maintenance
Category: Service
No comment
N.A.
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 03/03/2020 07:49 AM

Im sorry we didnt reach our goal of 5 stars. I am sending you a free oil change to make up for it. If you have any suggestions for us please give us a call at 256-236-7651.

Tim Bowden
Service Manager
256.236.7651
Employees worked with

CF
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Charles F.
Ashland, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
oil change, new tires due to tires for life program, and cleaning interior and exterior. even got a loaner car while service was being done. the lady that took care of everything was great, even provided cookies when done. totally great service.
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 02/24/2020 05:27 AM

Thank you so much for your wonderful comment and 5 star survey. We appreciate you bringing your vehicle to us for all you maintinience needs. If you have any questions please give us a call at 256-236-7651

Tim Bowden
Service Manager
256.236.7651
Employees worked with

SY
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Susan Y.
Oxford, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great job and on time
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 02/24/2020 05:28 AM

Thank you for your great comments and 5 star survey. If you have any questions comments or concerns please give us a call at 256-236-7651

Tim Bowden
Service Manager
256.236.7651
Employees worked with

GS
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Gladstone S.
Woodland, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
They went above and beyond to give us excellent service. We had a funeral to go to and did a great job of getting us in and out.
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 02/24/2020 05:38 AM

Thank you for your wonderful comments and 5 star survey. We are so happy we could help you. Thank you again !

Tim Bowden
Service Manager
256.236.7651
Employees worked with

Verified Customer
Anniston, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
I always leave feeling my car is in great condition to provide me with dependable, safe transportation.
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 02/17/2020 10:29 AM

Thank you for your excellent comments and 5 star survey. If there is anything we can do please let us know. Hope to see you again soon  !

Tim Bowden
Service Manager
256.236.7651
Employees worked with

Verified Customer
Talladega, AL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2020
verified customerVerified Customer
Category: Service
Great customer service
Happy with the outcome of the services I received. Thank you Superior Hyundai
Recommended
Employees worked with

MC
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Myra C.
Alexandria, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service.
Friendly service! They always do a great job!
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 01/21/2020 06:08 AM

Thank you for your great comments and 5 star review. If you have any questions or concerns please give us a call at 256-236-7651.

Tim Bowden
Service Manager
256.236.7651
Employees worked with

HM
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Herbert M.
Anniston, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place to have your car serviced.
Friendly service and done on time at a fair price.
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 01/15/2020 02:54 PM

Thank you for your amazing comments and 5 star review. I appreciate your busines.. If you need anything dont hesitate to give us a call.

Tim Bowden
Service Manager
256.236.7651
Employees worked with

DJ
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Deborah J.
Ashland, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and Clean.
I have nothing negative to say about Superior Hyundai service. I'm pleased with the service.
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 01/15/2020 02:53 PM

Thank you for your great comments and 5 star review. We appreciate you making the drive from Ashland.

Tim Bowden
Service Manager
256.236.7651
Employees worked with

Verified Customer
Oxford, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service
They have a nice clean waiting room and provided quick friendly service.
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 01/15/2020 02:53 PM

Thank you for your 5 star review and great comments. I appreciate your business. If you need anything dont hesitate to give us a call.

Tim Bowden
Service Manager
256.236.7651
Employees worked with

Verified Customer
Anniston, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Great service
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 01/06/2020 06:02 AM

Thank you for your 5 star survey. If you need anything please dont hesitate to ask us

Tim Bowden
Service Manager
256.236.7651
Employees worked with

SW
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Sharon W.
Anniston, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car service
Whenever I take my car to them, I always receive the best service.
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 12/30/2019 06:37 AM

Thank you for your amazing 5 star review. We look forward to seeing you again soon.

Tim Bowden
Service Manager
256.236.7651
Employees worked with

GJ
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Gary J.
Anniston, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent Dealership
Sales and service staff are excellent. Management ensures a professional customer experience.
Employees worked with

Verified Customer
Muscadine, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Exceptional
Everyone was professional
Employees worked with

FK
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Frank K.
Piedmont, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Engine repair to Hyundai Sonata
We found that the Superior Hyundai Service Team in Oxford/Anniston AL is a great team for fixing our car. They were kind & professional and did a timely & complete repair for us. They were very honest, treated us with respect & integrity. We highly recommend them & will go back to them for any service repairs that we may need in the future.
Employees worked with

JM
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Jeffrey M.
Anniston, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent workers Miss Teresa and Miss Christy
Over all review was excellent .Got car in and out at a reasonable time frame Customer services was great.Nice young ladies at front desk was very helpful.
Employees worked with

CD
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Candace Renee D.
Oxford, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent
When I owned a Hyundai before, I’ve always loved the service
Employees worked with

Verified Customer
Talladega, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great place
Very friendly and listen to what you have to say.
Employees worked with

AT
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Antonia T.
Anniston, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Very nice staff and they’re always smiling
Best service in town, I wouldn’t go anywhere else
Employees worked with
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