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SureCritic / Hyundai Dealer / Larson Hyundai / TREVINE KEITH FERNANDO
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TREVINE KEITH FERNANDO

Larson Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(139 reviews)
74

Reviews of TREVINE KEITH FERNANDO

Verified Customer
Tacoma, WA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Recall
Very pleased with service.
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
Verified Customer
Graham, WA
2019 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2020
verified customer Verified Customer
Category: Service
11/14/20 visit for recall services (rescheduled as parts not yet ready), oil change and tire rotations
Well prepared for COVID-19, informed well why I needed to reschedule for recall services (parts not yet received and ready to put), options were given re: oil change. Extra services were informed and received (re: car washing and vacuuming). Thank you so much for your services. Myoung Olson
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
AB
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Anastasia B.
University Place, WA
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
I had a good experience great friendly and , helpful !
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
Verified Customer
Graham, WA
2019 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2020
verified customer Verified Customer
Category: Service
11/14/20 visit for recall services (rescheduled as parts not yet ready), oil change and tire rotations
Well prepared for COVID-19, informed well why I needed to reschedule for recall services (parts not yet received and ready to put), options were given re: oil change. Extra services were informed and received (re: car washing and vacuuming). Thank you so much for your services. Myoung Olson
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/22/2020
Service Type: Maintenance
Category: Service
not blank
comment present
Not Recommended
GAUDIE C. from Larson Hyundai responded on 11/23/2020 04:31 PM

Myoung,

Thank you for offering your valubale feedback.  In regards to you concern,  our current process will not allow for the needed parts to be ordered ahead of time.  Due to the nature and extent of this recall there are parts allocation restrictions that prevents our dealership from ordering unlimited quantities for stock.  I apologize for having to extend the service repair.  

Please contact me at your earliest conveinence to discuss how we might find a temporary solution to your concern.

Sincerely,

Gaudie Cheeks
Service Manager
253-671-6527

Employees worked with
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TREVINE KEITH FERNANDO
DH
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Donald H.
Gig Harbor, WA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service at the desk and in the shop
Great service
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
KH
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Kathleen H.
Tacoma, WA
2011 Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Decade customer
I've had my car nearly a decade, purchased new at Larson Hyundai and exclusively serviced there. I constantly have complements from friends thinking my car is almost new rather than being ten years old. Larson watches over the maintenance schedule to make sure my car receives all the required services to keep it running like new.
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
Verified Customer
Puyallup, WA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Excellent service on my vehicle and timing is always never long.. pleasant atmosphere and friendly staff.. it’s good to know they truly care for the safety of me and my vehicle!
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
Verified Customer
Lakewood, WA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service Department
Easy appointment process Was even taken early. Car return to me before the ETA.

Thank You!
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
DB
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David B.
Tumwater, WA
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Quick and easy
My santa fe went in for a seized engine and was back to me in less than a week. New engine was covered, which was amazing. The service team was phenomenal and they even provided a loaner car for use. Keith who was the main service guy was in constant contact. Larson Hyundai will always be my number 1 choice for service to my vehicle.
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
EE
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Emily E.
Tacoma, WA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Easy and Excellent
Easy, quick, and efficient and Kieth was wonderful!
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
DM
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Demitri M.
Kent, WA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The people there
The car was a great deal and our salesman was great also!!
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
PS
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Patricia S.
Tacoma, WA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Thank you
Good service
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
TL
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Terry L.
Tacoma, WA
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
Larson Hyundai did not hesitate to repair my vehicle without a service appointment.
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
JB
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Janet B.
Lakewood, WA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great customer service
quick friendly customer service
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
BA
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Bassem A.
Seattle, WA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent customer service
The customer service I received from Larson's Hyundai was outstanding. The staff made me feel welcome, valued as a customer and explained everything in detail, ensuring I got the best possible service for my 2019 Elantra, I would come back again and again, Service dept, they are very professional. ( keith- service mgr) he took care of my car from A to Z.
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
LA
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Lynn A.
Spanaway, WA
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service
I had the tow hitch installed on my Palisade. Keith was so helpful and worked diligently with me in researching the complete set up I would need to pull my travel trailer. He effectively communicated with me the entire time he had my vehicle. Honestly, this was the best service I have ever experienced at any dealership because of Keith from Larson Hyundai. Thank you
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
JO
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Jeffrey O.
Roy, WA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Communication
They kept me updated almost daily on every step they were taking. Service was prompt, professional and I couldn't be happier with the results. Ask for Keith. He'll take care of whatever you need!
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
Verified Customer
Tacoma, WA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly and helpful employees
Everyone was extremely helpful and friendly. The gentleman who helped me with my car service communicated well and kept me informed.
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
Verified Customer
Lakewood, WA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The Staff
During this Covid time the staff was excellent! I had an appointment the service was quick. No problems!
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
RD
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Ricky D.
Tacoma, WA
2006 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great service
great
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
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