Business Solutions
SureCritic / Hyundai Dealer / Larson Hyundai / TREVINE KEITH FERNANDO
TF

TREVINE KEITH FERNANDO

Larson Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(139 reviews)
74

Reviews of TREVINE KEITH FERNANDO

Verified Customer
Joint Base Lewis Mc Chord, WA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Keith Is an amazing clerk !!!
Keith always make sure to take care of his clients and always informs his clients on the status of their vehicle.
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
MV
gravatar
Mark V.
Tacoma, WA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great work
thank you for getting me in
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
Verified Customer
Tacoma, WA
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Scheduling was easy. Staff was very friendly.
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
WS
gravatar
William S.
Lakewood, WA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
GREAT SERVICE. EVERYTIME
I’ve had nothing but great experiences with Larson Hyundai. i love this place and love bringing my car in they always help me no matter what and let’s not forget the complementary car wash!!!
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
Verified Customer
Tacoma, WA
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The staff
Very helpful
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
Verified Customer
Lacey, WA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great
Great customer service
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
Verified Customer
Fircrest, WA
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great
Excellent service by everyone
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
MP
gravatar
Michael P.
Joint Base Lewis Mc Chord, WA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent staff
Never once have I left Larson hyundai saying “I should’ve went to a different location” always excellent service and everyone there knows their stuff
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
DH
gravatar
Donald H.
Gig Harbor, WA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
tHE STAFF ARE EXCEPTIONAL
tHE STAFF ARE EXCEPTIONAL
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
Verified Customer
Tacoma, WA
2016 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
verified customer Verified Customer
Category: Service
Great customer service
Will continue to have my Genesis serviced here. They do a good job.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/03/2021
Service Type: Maintenance
Category: Service
They have always done a good job for my Genesis 2016.
I have a Genises, they no longer sell them but can service the Hyundai model. They do a good job. However, no loner car available for same day jobs with a wait. This is a higher end car a loner should be provided
Recommended
ARMANDO L., Service Manager from Larson Hyundai responded on 05/04/2021 09:42 AM

Thank you for taking the time to speak with Keith, i hope to see you on your next visit.

Employees worked with
TF
TREVINE KEITH FERNANDO
Verified Customer
Lakewood, WA
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
17APR2021 Service
Quality service with knowledgeable employees
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
JA
gravatar
Joseph A.
Spanaway, WA
2020 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service
Excellent service
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
BK
gravatar
Boniface K.
Pacific, WA
2012 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Clean
Great
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
TW
gravatar
Tim W.
Tacoma, WA
2016 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2021
verified customer Verified Customer
Category: Service
Wow‼️
I can’t hardly believe the help I received from this guy‼️WOW‼️? This man went far beyond what he is supposed to do he gave me 10 star service compared to any other place I’ve been to my whole life!
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
Verified Customer
Tacoma, WA
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
It’s easy to make an appointment
People are polite and give you next appointment available
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
TW
gravatar
Tim W.
Tacoma, WA
2016 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2021
verified customer Verified Customer
Category: Service
Wow‼️
I can’t hardly believe the help I received from this guy‼️WOW‼️? This man went far beyond what he is supposed to do he gave me 10 star service compared to any other place I’ve been to my whole life!
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/06/2021
Service Type: Maintenance
Category: Service
Better than expected
Better than expected
Recommended
Kenneth C. from Larson Hyundai responded on 04/06/2021 10:16 AM

Hi Tim! Thank you for the feedback. I appreciate you taking the time to talk with me and re-scoring your experience. If you have any questions in the future please reach out to me at (253) 474-0621

Employees worked with
TF
TREVINE KEITH FERNANDO
SP
gravatar
Sandeep P.
Spanaway, WA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service. Specially thanks to Keith.
Thanks for servicing my Elantra. See you soon. Thanks Keith
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
Verified Customer
Randle, WA
2021 Hyundai Venue
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/26/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Employees are rude ?
We will not be going back there.
Not Recommended
GAUDIE C. from Larson Hyundai responded on 03/30/2021 08:25 AM

Scott,

I tried reaching you via telephone but was unsuccessful.  Thank you for sharing your recent experience with us.  I sincerely apologize for the negative experience.  I've counseled the advisor on how to make sure he is aware of his tone and the accuracy of his information as he is speaking to his clients.  I'd like to learn more about your visit in order to better make corrections and hopefully resolve your concerns.  It's important for you to know that we are dedicated to making your service visit excellent and efficient.  It's also important to know that you can reach out to me anytime there's an issue or concern with service.  

Please contact me at your earliest convenience, as I look forward to resolving your concerns.

Regards,

Gaudie Cheeks
Service Manager

Employees worked with
TF
TREVINE KEITH FERNANDO
Verified Customer
Tacoma, WA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
good
good service
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
JW
gravatar
Jane W.
Tacoma, WA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Keith is the best
Keith gave me 5 star service
Recommended
Employees worked with
TF
TREVINE KEITH FERNANDO
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.