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SureCritic / Hyundai Dealer / Dennis Hyundai of Easton / TODD KISTLER
TK

TODD KISTLER

Dennis Hyundai of Easton
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(375 reviews)
82

Reviews of TODD KISTLER

MB
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Michael B.
Mansfield, OH
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A++++++++++++++++++++++++++
Great service!!
Recommended
Employees worked with
TK
TODD KISTLER
Verified Customer
Columbus, OH
2012 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They keep my car running
Good service
Recommended
Employees worked with
TK
TODD KISTLER
RM
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Rachel M.
Mount Gilead, OH
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Place
Fastest Service Around, in and out with a smile.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/03/2018 03:54 AM

Hi Rachel,

Thank you so much for the great review!!

Employees worked with
TK
TODD KISTLER
DS
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Douglas S.
Westerville, OH
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Regular Service at Dennis Hyundai of Easton
I dropped off my Hyundai Sonata Hybrid for an oil change and left it to attend meetings. I received a text concerning possible extra updates and sent my desires back an hour later than expected. When I arrived back, they had finished with those as well and I was on my way. The service department always tries to make my visits pleasant and efficient. Thanks Dennis
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/03/2018 03:52 AM

Hi Douglas,

Thank you for the feedback on the text feature. When our customers leave here happy, that makes us happy.

Employees worked with
TK
TODD KISTLER
Verified Customer
Whitehall, OH
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy customer!
Thank you, Dennis Hyundai of Easton, for your professionalism and being so nice! This is my second visit to the dealership and it won't be my last. I appreciate your honesty about my car repair. Thank you for all that you do!
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 07/30/2018 04:38 AM

Thank you for the 5 stars!! We always appreciate positive feedback from our customers.

Employees worked with
TK
TODD KISTLER
Verified Customer
Galloway, OH
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dennis is the place to go
Friendly staff, fast service, and no BS with people trying to add on extra services you don't really need make Dennis Hyundai the place to go.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 07/30/2018 04:37 AM

We are so glad your experience here was a positive one.

Employees worked with
TK
TODD KISTLER
DS
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David S.
Westerville, OH
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
maintenance review
Did a an excellent job in a timely manner.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 07/27/2018 11:00 AM

Hi David,

We understand your time is valuable. We appreciate your feedback.

Employees worked with
TK
TODD KISTLER
Verified Customer
Reynoldsburg, OH
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Satisfied customer
Agent was ready to assist me as soon as I pulled in. I had several questions regarding recommendations and he answered all them and did not pressure me to get them that day.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 07/27/2018 05:19 AM

When our customers leave here happy, that makes us happy.

Employees worked with
TK
TODD KISTLER
JD
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James D.
Columbus, OH
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Never had any problems with customer service or the work that was done
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 07/26/2018 12:41 PM

Hi James,

Thank you so much for the great review!!

Employees worked with
TK
TODD KISTLER
Verified Customer
Columbus, OH
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff
I like the emails that come with the detailed explanation of work needed. Convenient to use the text message function to approve work-especially when I am in meetings at work myself, no need to step out to take a call. All of the staff were very friendly. Casey was very helpful and friendly. Only request- I forgot to have my oil change token punched, would be nice if they asked if I had one as a reminder.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 07/26/2018 05:18 AM

Good Morning,

Thank you so much for the great review. I'm glad the text message system worked for you. I also noted your account regarding the oil change. Thanks again!!!

Employees worked with
TK
TODD KISTLER
JN
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Jim N.
Westerville, OH
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Hyundai Service
I will always be a Hyundai owner. The number one reason since 2002,when I bought my first one has been the great service I have received. The service department has gone to efforts above and beyond what they had to do to make sure I was satisfied,
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 07/25/2018 12:45 PM

Hi Jim,

Thank you very much for you kind words. We have appreciated your patience in solving the intermittent battery draw on your vehicle. 

Employees worked with
TK
TODD KISTLER
LB
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Lawrence B.
Columbus, OH
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very nice and articulate!
Very professional and understanding as to my needs.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 07/25/2018 04:27 AM

Hi Lawrence,
Your kind words are much appreciated.

Employees worked with
TK
TODD KISTLER
DL
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Dianne L.
Columbus, OH
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service at Dennis OF Easton is great
The service at Dennis OF Easton is great
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 07/24/2018 03:52 AM

Hi Dianne,

We are so glad your experience here was a positive one.

Employees worked with
TK
TODD KISTLER
CL
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Christina L.
Westerville, OH
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Caring service techs
My car was hit by a deer. It is currently being repaired. I am being provided periodic updates on the progress of the repairs. Very courteous service personnel.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 07/23/2018 12:55 PM

Hi Christina,

I'm glad to hear your experience was great!!

Employees worked with
TK
TODD KISTLER
JB
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Jessica B.
Delaware, OH
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Way Better Than Hyundai of Dublin
I gave the Dublin location at least four opportunities to service my car in a timely manner and/or not mess something up regarding needed maintenance and I was dissatisfied every time. I switched to Hyundai of Easton and they were very professional, courteous and on time! It is an extra 15 minute drive, but I will be going to this location from now on. I also wasn't pressured to give a 5 star review at this location, but at the Dublin location I felt pressured into giving a 5 star review.
Recommended
TODD K. from Dennis Hyundai of Easton responded on 07/21/2018 04:47 AM

Thank you very much for the kind words. That really means a lot to me.

Employees worked with
TK
TODD KISTLER
SE
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Sheri E.
Westerville, OH
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service
They are always friendly and helpful. I was a walk in due to poor planning on my part. They were understanding of my dilemma and my car was serviced in a timely manner.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 07/16/2018 05:38 AM

We will always figure out a way to get you taken care of. Thanks so much!!

Employees worked with
TK
TODD KISTLER
Verified Customer
Newark, OH
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The Service was Great when I had my first oil change. They got me right in at my scheduled appointment and were very nice. I didn't have to wait long while they did the servicing.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 07/11/2018 04:43 AM

Thank you so much for the great review!! 

Employees worked with
TK
TODD KISTLER
MP
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Melanie P.
Westerville, OH
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Cylinder misfire
Was able to get in quite quickly, problem was diagnosed fast and the part was available. Was kept informed of the issues.
Recommended
TODD K. from Dennis Hyundai of Easton responded on 07/05/2018 03:30 AM

Thank you very much for the great review!!

Employees worked with
TK
TODD KISTLER
LK
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Lesia K.
Delaware, OH
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service review
All the service people are courteous and professional! They get the job done right and in the time as promised and get you on your way!
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 07/03/2018 08:05 AM

We always appreciate positive feedback from our customers.

Employees worked with
TK
TODD KISTLER
LP
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Laurance P.
Columbus, OH
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
hood latch repair
Service was quick and efficient
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 07/03/2018 03:49 AM

We are so glad your experience here was a positive one.

Employees worked with
TK
TODD KISTLER
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