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SureCritic / Hyundai Dealer / Temecula Hyundai / TRAVIS KUHN
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TRAVIS KUHN

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(586 reviews)
80

Reviews of TRAVIS KUHN

KA
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Ken A.
Temecula, CA
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/10/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
60000 miles check up
The intake department is too small and cramped. Other than that I had a good experience. The car was done sooner than I thought it would be. The people who were working on it found a problem with the steering and went ahead and fixed it while it was still under warranty. Thank you.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/13/2020 04:51 PM

Thank you for the review. I hope that you are doing well in these tough times. Thank you for coming in to have your vehicle serviced with us. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
MP
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Michelle P.
Lake Elsinore, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service
Staff was professional and job was well done!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/05/2020 09:30 AM

Thank you so very much, We appreciate you coming in to have your vehicle serviced with us. 





                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

Employees worked with
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TRAVIS KUHN
JP
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John P.
Murrieta, CA
2011 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
verified customer Verified Customer
Category: Service
Rescore
Thank you for reaching out to me after my previous scoring and for your phone call. I appreciate your enthusiasm and true customer service. I have always received great service at your service area and will remain a loyal customer.
Recommended
Employees worked with
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TRAVIS KUHN
EW
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Ethel W.
Lemon Grove, CA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Mrs. Weekly-Avant
I took my vehicle in 3 times for the same thing.
I think is is finally done.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/29/2020 09:16 AM

Thank you so much for the great 5 star review.  I am so very sorry it took 3 visits to fix the concern but I am very glad its finally completed. Please let us know if we can help with anything else. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
JP
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John P.
Murrieta, CA
2011 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
verified customer Verified Customer
Category: Service
Rescore
Thank you for reaching out to me after my previous scoring and for your phone call. I appreciate your enthusiasm and true customer service. I have always received great service at your service area and will remain a loyal customer.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/24/2020
Service Type: Repair
Category: Service
Good quality service, poor communication.
Amanda White stressed me out due to her rude nature. Red hair and glasses in case I got the name wrong
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/29/2020 12:03 PM

Mr. Parker. 

I am so sorry to hear about your experience with us on your last visit. I called and got in touch with your wife and I was advised to call you later tonight or on Thursday. I will get back in touch within the next couple days so we can chat for a little. Thank you for the feedback as I am looking into this matter. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
JE
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Jim E.
Hemet, CA
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service
Excellent service. Thank you to Travis and all the staff in Service. Great job! ? So glad we chose Temecula Hyundai!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/22/2020 02:32 PM

Thank you for the 5 star review. We look forward to your return for any service needed. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
DK
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Douglas K.
Temecula, CA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Good Job
Service and experience great
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/18/2020 09:32 AM

Thank you for the great 5 star review. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
MH
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Marvin H.
Murrieta, CA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service appointment.
Great job
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/18/2020 09:31 AM

Thank you for the great 5 star review. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
SE
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Shirley E.
Temecula, CA
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
My Hyundai Experience
Professional and efficient.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/08/2020 10:19 AM

Thank you for the great 5 star review. We appreciate your business. Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
Verified Customer
Fallbrook, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
I felt safe
Well done Temecula Hyundai
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/08/2020 10:19 AM

Thank you for the great 5 star review. We appreciate your business. Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
DM
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David M.
Winchester, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Always consistent and great service
Temecula Hyundai service department provides great service and attention to detail for my car whenever I need to get it done.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/14/2020 11:36 AM

Thank you for the great 5 star review. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
MH
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Milo H.
Temecula, CA
2008 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/08/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Very friendly
None at this time.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/11/2020 08:25 AM

Thank you for coming in to have your vehicle serviced with us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
CJ
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Christopher J.
Hemet, CA
2017 Hyundai Sonata Plugin Hybrid
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Need to go the extra yard
The service was completed as expected but an additional issue was apparent and should have been reported with what correction were necessary.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/07/2020 11:17 AM

I am so very sorry for the inconvenience of the dragging shield. Please let me know if there is anything we can do to fix the issue. Feel free to come on in or us to inspect it. Thank you. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
GK
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Gary K.
Murrieta, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service tech
Trevor did an outstanding job. He’s an asset to your dealership and should be acknowledged for his hard work. Especially in this difficult time of corona 19. Thanks Gary Keene customer
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/28/2020 08:32 AM

Thank you for the great 5 star review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
PB
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Paul B.
Temecula, CA
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service!
Best experience ever. Dealer picked up my Genesis for 75k service and brought it back in a few hours clean as a whistle! Love the pickup during Covid-19 and would love this to be a regular service option even after this is all over.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/20/2020 12:50 PM

Thank you for the great 5 star review, Hope you are staying safe and that we will see you soon for any service needed in the future. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
EW
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Ethel W.
Lemon Grove, CA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Ethel Weekly-Avant
Excellent service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/20/2020 11:42 AM

Thank you for the great 5 star review. Hope you are staying safe and hope to see you for any service you may need in the future. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
NC
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Norm C.
Hemet, CA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always an enjoyable experience even in a mask!
The staff at Temecula Hyundai is always so professional and courteous that I look forward to bringing my Tucson in every time. After 3 service visits with this vehicle, the service writers have always gotten me back out the door significantly sooner than they estimated, and I appreciate that.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/20/2020 11:43 AM

Thank you for the great 5 star review. Hope you are staying safe and hope to see you for any service you may need in the future. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
FM
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Florence M.
Sun City, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service
Awesome customer service....?
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/13/2020 07:23 AM

Thank you so very much for coming in to see us and have your vehicle serviced. We hope all is well. Hope to see you again soon






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
RW
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Robert W.
Murrieta, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Warranty work
My car broke down at the dealer. They were quick to determine if it was covered and it was with 105000 miles. No hassle and a rental was offered. Very pleased with service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/07/2020 03:59 PM

Thank you so very much for taking the time to get your vehicle serviced with us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Menifee, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always reliable
Travis always provides great customer service and is reliable. Thank you to everyone at Hyundai for always being very helpful
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/07/2020 03:56 PM

Thank you so very much for taking the time to get your vehicle serviced with us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
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