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SureCritic / Hyundai Dealer / Puente Hills Hyundai / TINO LOZANO
TL

TINO LOZANO

Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(223 reviews)
73

Reviews of TINO LOZANO

Verified Customer
Fullerton, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Car service
Excellent service
Recommended
Employees worked with
TL
TINO LOZANO
JO
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Jennifer O.
La Puente, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Na
Na
Recommended
Employees worked with
TL
TINO LOZANO
RL
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Ruben L.
Baldwin Park, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick, Easy & Convenient
Hyundai La Puente Hills never lets me down. I usually go in for routine maintenance & I'm always treated with superb customer service. Tino in the service department makes certain that I am always happy when I leave. Thank you for making it quick, easy & convenient!
Recommended
Employees worked with
TL
TINO LOZANO
AG
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Alice G.
Rowland Heights, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
PH Hyundai Service Team is there for you
If you have an appointment or not, PHHyundai Service Team is there for you. They make sure you are informed and are timely.
Recommended
Employees worked with
TL
TINO LOZANO
EA
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Edgar A.
South El Monte, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Efficient & Courteous
I came in for a a standard oil change and replacement (under warranty coverage) for steering wheel control buttons. I was a little hesitant to go given the current conditions, but they took all necessary precautions to make the customer feel safe and get them taken care of in a timely fashion. This isn’t the closest dealer to me, but I continue coming back here because they’re worth the slightly further drive.
Recommended
Employees worked with
TL
TINO LOZANO
Verified Customer
South Pasadena, CA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
From the check in and to the pick of my vehicle, I felt well taken care of. Friendly staff and thorough service. Definitely will come back.
Recommended
Employees worked with
TL
TINO LOZANO
EV
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Enrique V.
La Puente, CA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome work
Very helpful with my concerns and the service was excellent.
Recommended
Employees worked with
TL
TINO LOZANO
AG
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Adrian G.
Whittier, CA
2013 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Customer service
The employees here are always so welcoming and helpful.
Recommended
Employees worked with
TL
TINO LOZANO
AB
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Amber B.
Whittier, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service
Working with Tino to get my car service was awesome. He has a great customer service personality and makes it worth continuing to get serviced at Puente Hills Hyundai!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/29/2020 10:17 AM

Thank you so much for the great review.
We also appreciate 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
TL
TINO LOZANO
Verified Customer
El Monte, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
The service
Tino Lozano was very helpful and professional. Thank you Tino!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/24/2020 09:55 AM

We appreciate your feedback and look forward to making your experience with us to be a great one next time, too.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
TL
TINO LOZANO
JR
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Jasmine R.
Azusa, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast service
Great and fast service!
Recommended
Employees worked with
TL
TINO LOZANO
PC
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Paul C.
Las Vegas, NV
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
An Excellent Dealer, an Excellent Service and an Excellent Service Advisor!
I always go this dealer for service. It means that I like this dealer's service dept. However, I met a new service advisor, Tino. He is such a professional for knowledge of a vehicle and service schedule. Not only that. He is very kind for welcoming and explaining. Also he advice what I should expect for next service. Thank to PH Hyundai and Tino.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/09/2020 11:04 AM

Your feedback is very valuable to our dealership.
We are so glad your experience here was a positive one.
We also appreciate 5 stars. 감사 합니다.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
TL
TINO LOZANO
ES
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Esther S.
Hacienda Heights, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Tino was great! Explained the maintenance due on our car and what was needed at the moment so we would not waste money. Car was ready in the time he said it would be. Great experience from start to finish. =)
Recommended
Employees worked with
TL
TINO LOZANO
CZ
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Christina Z.
La Puente, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Tino was very helpful and informative during my visit. The parts department needs some improvement, but overall I was very satisfied with my visit.
Recommended
Employees worked with
TL
TINO LOZANO
JP
JOEY PEARRING
WE
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William E.
West Covina, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service and value
Reasonable price for oil change...
Made recall software update during visit..
Customer service excellent..
Recommended
Employees worked with
TL
TINO LOZANO
KE
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Kristine E.
Whittier, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great business
I always have someone help me and are very nice. They always inform me what needs to get done and take good care of me?
Recommended
Employees worked with
TL
TINO LOZANO
DV
DONNIE VO
CS
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Carol S.
Chino Hills, CA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
PROFESSIONAL SERVICES WITH GREAT COMMUNICATION.
TINO LOZANO IS OUTSTANDING.
Recommended
Employees worked with
TL
TINO LOZANO
NP
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Nikki P.
Glendora, CA
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service
I bought my new Kona here in November and have been back twice for an oil change and to replace a tire after running over a file. Great/quick service! Super friendly staff and very helpful!
Recommended
Employees worked with
TL
TINO LOZANO
Verified Customer
West Covina, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great customer service
The customer service makes this business a great place to service my vehicle.
Recommended
Employees worked with
TL
TINO LOZANO
JP
JOEY PEARRING
JO
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Jazmin O.
La Puente, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service
Highly recommend this dealer
Recommended
Employees worked with
TL
TINO LOZANO
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