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SureCritic / Hyundai Dealer / JN Hyundai of Honolulu / WILLIAM BULOSAN
WB

WILLIAM BULOSAN

JN Hyundai of Honolulu
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(233 reviews)
73

Reviews of WILLIAM BULOSAN

DP
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Derick P.
Honolulu, HI
2018 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Appointment
Customer service was professional and courteous. The shuttle service made it convenient to drop off and pick up my car.
Recommended
Employees worked with
WB
WILLIAM BULOSAN
MP
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Maria P.
Ewa Beach, HI
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous and Consistent
Smooth transition to new location and new owners. Glad to see the majority of the staff in tact especially service consultant, William. I can always count on him to listen to my questions, ready to offer suggestions as he sees fit and is very knowledgeable.

Everyone is always helpful and courteous. I know I will receive consistent service during every visit. Thank you!
Recommended
Employees worked with
WB
WILLIAM BULOSAN
TB
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Thomas B.
Honolulu, HI
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
The staff
My service advisor William (Will) Bulosan provided my Wife Moon and me with outstanding, cheerful, and professional service during our recent annual safety inspection. The associated warranty repairs required extensive coordination with Mainland repair and tool facilities by Will and his staff and we successfully passed the safety inspection thanks to Will's hard work and dedicated service. Thank you Will.

Tom Bowman
Recommended
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and helpful
Friendly and helpful plus they got Apple TV so you can watch movies in the waiting room.
Recommended
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.
.
Recommended
Employees worked with
WB
WILLIAM BULOSAN
DS
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Damon S.
Honolulu, HI
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My experience
From the time Gwen took my call regarding a battery issue to when William got me in and out, the team did a great job.
Recommended
Employees worked with
WB
WILLIAM BULOSAN
TM
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Timothy M.
Honolulu, HI
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
William was very helpful as we worked with him for servicing of our car. Good communication, friendly service from him. Hope the car wash will be up and running next time is my only negative I can think of.
Recommended
Employees worked with
WB
WILLIAM BULOSAN
DM
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Dora M.
Honolulu, HI
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The service was great! They were efficient and professional as well as friendly and understood my problem.
They explained what was done and why in language I understood (not the auto mumble jumble).
I love my car and it just like when I bought it 10 years ago.!
Thank you!!!
Recommended
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New Hyundae Honolulu-service center
I was a little apprehensive in going to the JN site, but when I found out that the Beretania Hyundae moved there, it was okay.

My car was serviced quickly.

Took one star away, cuz there were no courtesy car wash as before.
Recommended
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
JN HYaundai
Wonderful service. Car delivered on time after repair of the broken lock.
Recommended
Employees worked with
WB
WILLIAM BULOSAN
LH
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Lizette H.
Honolulu, HI
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Very friendly staff and explained everything that was going to be done
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 10/24/2019 03:00 PM

Aloha Lizette, Thank you for the fine words. We feel that it is very important to summarize the repairs with our customers. This allows our service guests to get a clear understanding as to what was done on their vehicle. We appreciate your loyalty to the Hyundai Brand and JN Hyundai Honolulu.

Mahalo,

Lloyd Sanborn Jr.
Service Manager
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty service
Warranty service was prompt and no hassles.
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 10/21/2019 08:35 PM

Aloha, We as a team try our best to provide a "No Hassle" experience at every visit. We appreciate your fine words and thank you for your ongoing commitment with Hyundai and Jn Hyundai Honolulu.

Mahalo,

Lloyd Sanborn Jr
Service Manager
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with
WB
WILLIAM BULOSAN
GH
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Gary H.
Kaneohe, HI
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good visit
Friendly staff. Service performed on time.
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 10/21/2019 08:40 PM

Aloha Gary, We appreciate your feedback. Our Service Associates try their best to meet or exceed our service guests expectations during each visit. We are greatful for your ongoing commitment with JN Hyundai Honolulu.

Mahalo,

Lloyd Sanborn Jr
Service Manager
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with
WB
WILLIAM BULOSAN
AD
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Anthony D.
Honolulu, HI
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!
Thanks for servicing my Sonata! You guys always gave the best service.
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 10/21/2019 08:51 PM

Aloha Anthony, Thank you for your fine comment. We try our best to provide a seamless experience each time. Our service team appreciates you and your commitment with JN Hyundai Honolulu. Until next time...

Mahalo,

Lloyd Sanborn Jr
Service Manager
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Regular service
Great staff. Efficient and informative.
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 10/22/2019 08:32 PM

Aloha, We appreciate your feedback regarding your last visit and will continue to strive in providing you with an awesome experience in the future. Thank you for your ongoing business and commitment with JN Hyundai Honolulu. Until next time.

Mahalo,

Lloyd Sanborn Jr.
Service Manager
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with
WB
WILLIAM BULOSAN
DS
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Daniel S.
Honolulu, HI
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
William and Lloyd 5 star.
The service of William and white is unbeatable.
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 10/07/2019 03:51 PM

Aloha Daniel, Our Service Team appreciates the fine words. We try our best to meet and exceed our customers expectations. We appreciate your loyalty to the Hyundai Brand. Thank you for choosing JN Hyundai for your vehicle service needs.

Mahalo,

Lloyd Sanborn Jr.
Service Manager
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with
WB
WILLIAM BULOSAN
DK
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Dennis K.
Honolulu, HI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tire Issue
Your guys anaylized the problem and fixed it quickly. They care.
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 09/27/2019 04:04 PM

Aloha, we appreciate your kinds words. Our goal is to assure that our service guest have a pleasant experience at every visit. We value your time and business.

Mahalo,

Lloyd Sanborn Jr.
Service Manager
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with
WB
WILLIAM BULOSAN
NK
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Norman K.
Honolulu, HI
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
NICE PERSONNEL & SERVICE ESPECIALLY WILLIAM AT THE SERVICE COUNTER.
JN HYUNDAI SERVICE IS OUTSTANDING.
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 09/23/2019 09:52 AM

Aloha Norman, Our service department appreciates the fine words and commondation. We appreciate your time and business.

Mahalo,

Lloyd Sanborn Jr
Service Manager
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with
WB
WILLIAM BULOSAN
GH
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Gerry J H.
Honolulu, HI
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great People to deal with
Nice job . This was my first visit to JN Hyundai of Honolulu. Numerous employees came from Tony Hyundai and they know how to run a business.
Keep up the good work
Recommended
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service vehicle
Excellent service. Service advisor explains what 's wrong and what they going to do.
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 09/17/2019 12:00 PM

Hello, My service team appreciates your feedback regarding your last repair visit. Its good to hear that our service advisor had taken the initiative to explain the repair process to you as he should. Thank you for your ongoing commitment with JN Hyundai.

Mahalo,

Lloyd Sanborn Jr.
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with
WB
WILLIAM BULOSAN
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