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SureCritic / Hyundai Dealer / JN Hyundai of Honolulu / WILLIAM BULOSAN
WB

WILLIAM BULOSAN

JN Hyundai of Honolulu
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(233 reviews)
73

Reviews of WILLIAM BULOSAN

Verified Customer
Honolulu, HI
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/29/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
New Hyundae Honolulu-service center
I was a little apprehensive in going to the JN site, but when I found out that the Beretania Hyundae moved there, it was okay.

My car was serviced quickly.

Took one star away, cuz there were no courtesy car wash as before.
Recommended
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
JN HYaundai
Wonderful service. Car delivered on time after repair of the broken lock.
Recommended
Employees worked with
WB
WILLIAM BULOSAN
LH
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Lizette H.
Honolulu, HI
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Very friendly staff and explained everything that was going to be done
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 10/24/2019 03:00 PM

Aloha Lizette, Thank you for the fine words. We feel that it is very important to summarize the repairs with our customers. This allows our service guests to get a clear understanding as to what was done on their vehicle. We appreciate your loyalty to the Hyundai Brand and JN Hyundai Honolulu.

Mahalo,

Lloyd Sanborn Jr.
Service Manager
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Warranty service
Warranty service was prompt and no hassles.
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 10/21/2019 08:35 PM

Aloha, We as a team try our best to provide a "No Hassle" experience at every visit. We appreciate your fine words and thank you for your ongoing commitment with Hyundai and Jn Hyundai Honolulu.

Mahalo,

Lloyd Sanborn Jr
Service Manager
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with
WB
WILLIAM BULOSAN
GH
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Gary H.
Kaneohe, HI
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good visit
Friendly staff. Service performed on time.
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 10/21/2019 08:40 PM

Aloha Gary, We appreciate your feedback. Our Service Associates try their best to meet or exceed our service guests expectations during each visit. We are greatful for your ongoing commitment with JN Hyundai Honolulu.

Mahalo,

Lloyd Sanborn Jr
Service Manager
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with
WB
WILLIAM BULOSAN
AD
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Anthony D.
Honolulu, HI
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service!
Thanks for servicing my Sonata! You guys always gave the best service.
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 10/21/2019 08:51 PM

Aloha Anthony, Thank you for your fine comment. We try our best to provide a seamless experience each time. Our service team appreciates you and your commitment with JN Hyundai Honolulu. Until next time...

Mahalo,

Lloyd Sanborn Jr
Service Manager
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Regular service
Great staff. Efficient and informative.
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 10/22/2019 08:32 PM

Aloha, We appreciate your feedback regarding your last visit and will continue to strive in providing you with an awesome experience in the future. Thank you for your ongoing business and commitment with JN Hyundai Honolulu. Until next time.

Mahalo,

Lloyd Sanborn Jr.
Service Manager
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with
WB
WILLIAM BULOSAN
DS
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Daniel S.
Honolulu, HI
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
William and Lloyd 5 star.
The service of William and white is unbeatable.
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 10/07/2019 03:51 PM

Aloha Daniel, Our Service Team appreciates the fine words. We try our best to meet and exceed our customers expectations. We appreciate your loyalty to the Hyundai Brand. Thank you for choosing JN Hyundai for your vehicle service needs.

Mahalo,

Lloyd Sanborn Jr.
Service Manager
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with
WB
WILLIAM BULOSAN
DK
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Dennis K.
Honolulu, HI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Tire Issue
Your guys anaylized the problem and fixed it quickly. They care.
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 09/27/2019 04:04 PM

Aloha, we appreciate your kinds words. Our goal is to assure that our service guest have a pleasant experience at every visit. We value your time and business.

Mahalo,

Lloyd Sanborn Jr.
Service Manager
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with
WB
WILLIAM BULOSAN
NK
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Norman K.
Honolulu, HI
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
NICE PERSONNEL & SERVICE ESPECIALLY WILLIAM AT THE SERVICE COUNTER.
JN HYUNDAI SERVICE IS OUTSTANDING.
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 09/23/2019 09:52 AM

Aloha Norman, Our service department appreciates the fine words and commondation. We appreciate your time and business.

Mahalo,

Lloyd Sanborn Jr
Service Manager
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with
WB
WILLIAM BULOSAN
GH
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Gerry J H.
Honolulu, HI
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/16/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great People to deal with
Nice job . This was my first visit to JN Hyundai of Honolulu. Numerous employees came from Tony Hyundai and they know how to run a business.
Keep up the good work
Recommended
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service vehicle
Excellent service. Service advisor explains what 's wrong and what they going to do.
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 09/17/2019 12:00 PM

Hello, My service team appreciates your feedback regarding your last repair visit. Its good to hear that our service advisor had taken the initiative to explain the repair process to you as he should. Thank you for your ongoing commitment with JN Hyundai.

Mahalo,

Lloyd Sanborn Jr.
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with
WB
WILLIAM BULOSAN
GH
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Gregory H.
Honolulu, HI
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Refreshing, wonderful service
My technician, will, was in constant contact with me and giving me updates. They even offered a big discount and covered most of the repairs even though it wasn't under warranty
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 09/12/2019 02:08 PM

Hello Gregory, We appreciate you for choosing JN Hyundai for your vehicle service needs. I appreciate your feedback and I'm glad we were able to provide a pleasant experience during your visit. We look forward until your next visit.

Lloyd Sanborn Jr
Service Manager
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service appointment
Had my fog light replaced. Too bad it wasn’t covered under my extended warranty :( But it was done quickly and service advisor was very courteous and helpful
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 09/08/2019 08:56 AM

Aloha, our staff appreciates your time and continued business. We look forward to assisting you at your next service appointment.

Mahalo,

Lloyd Sanborn

Employees worked with
WB
WILLIAM BULOSAN
BK
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Blanche K.
Honolulu, HI
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Jn Hyundai Nimitz
Professional friendly punctual staff
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 09/08/2019 09:00 AM

Aloha Blanche, Its great to hear that our service associates took great care of you during your service visit. We try our best to assure that we address all your needs in a timely manner. We look forward to your next service visit.

Mahalo,

Lloyd Sanborn

Employees worked with
WB
WILLIAM BULOSAN
NK
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Norman K.
Honolulu, HI
2018 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
owner
honest as possible
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 09/08/2019 09:12 AM

Aloha Norman, we appreciate your honest feedback. Thank you for choosing to service your vehicle with the JN Hyundai team. We look forward to next time we can assist you.

Lloyd Sanborn

Employees worked with
WB
WILLIAM BULOSAN
DA
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Deacon A.
Honolulu, HI
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service
Courtesy and integrity prioritizing customer service. Much Mahalos.
Recommended
Employees worked with
WB
WILLIAM BULOSAN
CC
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Carin C.
Honolulu, HI
2012 Hyundai Elantra Touring
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/30/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
dealership
waiting room and check-in and parking sub standard.
service is good.
workers are nice.
Recommended
Employees worked with
WB
WILLIAM BULOSAN
GM
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Glenn M.
Honolulu, HI
2010 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/30/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good Service Makes Up for Location
For past 6 years had been getting our Sonata serviced at the Beretania dealer. Suddenly earlier this year, found out this location closed. We live in town so choices of Waipio or Kaneohe did not excite us. Then learned of the JN Hyundai dealer near the airport. Still not the most convenient but gave it a try. Had a little difficulty locating the Service area, which is not where the car sales area is. Little to no parking too. But our service advisor William Bulosan made up for any inconvenience we were experiencing. Wil provided friendly, professional, and courteous service as soon as we walked in. He explained in detail, about the services we were requesting, including cost estimates. Wil followed up with phone calls and messages throughout the day to keep us informed. At the end of the day, he was there to welcome us back and made sure we were happy with the services provided.
Recommended
Employees worked with
WB
WILLIAM BULOSAN
SN
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Steve N.
Aiea, HI
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
very good service
Service was done in a timely manner.
Recommended
Employees worked with
WB
WILLIAM BULOSAN
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