WB

WILLIAM BULOSAN

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(233 reviews)
73

GT
gravatar
Gerald T.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Your services guys was awesome, and Yourmechanics was on it and kept my car clean. Thanks
Recommended
Employees worked with

RD
gravatar
R D.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Everyone does their job to complete the work.
I will recommend to family and friends.
Recommended
Employees worked with

AS
gravatar
Arnold S.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast service.
Fast service. Great staff.
Recommended
Employees worked with

LT
gravatar
Leslie T.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Making an appointment online was very easy. On the day of my service, the check in was fast and efficient. My car was serviced in less than an hour and a half, and the wait room had good social distancing with other customers. The cost for the service was on target and reasonable. I was in and out in an hour and a half. As usual, William and Lloyd did a great job in servicing my car. Happy customer!
Recommended
Employees worked with

CI
gravatar
Cyd I.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy access and friengly staff/
Good service from the tech puople, very friendly.Easy access amd frien
Recommended
Employees worked with

BS
gravatar
Barry S.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
From Arrival to Departure 10`s
My Service Reps. Lloyd and Will are just terrific. They remember my name, ask about different things and actually fix the car on time and on budget. Even the driver calls when he is close to our home to let me know.

I have never had any hidden costs or surprises. That is why when the JN Reps. recommned something I ussualy say yes.

I really like the car. But I will return to there and buy other cars because of the service and support. We have owned many luxury cars but the quality of this department and the respect of your time is top notch.

Thanks
Aloha Barry L. Shain
Recommended
Employees worked with

RW
gravatar
Richard W.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent troubleshooting and repair
I was having trouble with starting my elantra, I worried that it was a computer problem. They had a tow truck pick up my car, take it to JN and quickly assested that it was only a battery issue still under warranty. While it was there, I decided to also have my scheduled servicing completed, they found me coupons and other discounts to help me with my payment. I expected to be without my car for a while, but it was completed within a day and they also saved me from having to pickup the car by delivering it directly to my home. I was pleasantly surprised.
Recommended
Employees worked with

AS
gravatar
Arnold S.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Fast service and professional staff
Recommended
Employees worked with

LR
gravatar
Lawrence R.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very customer focus
Get service form my service advisor
Recommended
Employees worked with

RO
gravatar
Renato O.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always a great experience
This place provides the best car service by far! The staff is very personable. They really listen to your needs and aim to meet those needs.
Recommended
Employees worked with

AA
gravatar
Aaron A.
Aiea, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service experience
My service experience at JN Hyundai was perfect. It renewed my faith in Hyundai as a brand and I want my next vehicle purchase to be another Hyundai.
Recommended
Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
Professional and friendly! Walked me through the service provided and what to expect next visit. I used to dread having to take my car in for service but JN Hyundai makes the experience pleasant and pain free. So glad I am able to take my car in there.
Recommended
Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very good!
I will be talk to somebody
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 03/13/2020 11:20 PM

Aloha,

Our service staff appreciates your feedback. We will continue to provide exceptional customer service so that your service experience with us is enjoyable.

Thank you,

Lloyd Sanborn Jr.
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with

DK
gravatar
Dennis K.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, helpful service.
JN Hyundai has a conscientious and caring customer service team
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 03/13/2020 11:27 PM

Aloha Dennis,

We appreciate your fine words. I agree, our service team really are caring individuals. Thank you for choosing JN Hyundai for your vehicle service needs.

Regards,

Lloyd Sanborn Jr.
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
JN Hyundai’s Service Department is great!
Will and Lloyd are great advisors. The service and price were fast and reasonable. I recommend the JN Hyundai Service Department!
Recommended
Employees worked with

RL
gravatar
Robert L.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service Review
This was my first visit at this location waiwai loop since the beretania street Hyundai dealer closed. Made an appointment by phone and when I arrived the morning of my appointment I was greeted immediately and the service to my Hyundai Santa Fe was done right away and completed within 45 minutes. Your waiting area was very comfortable and your people were very cordial. I will definitely be returning to this place when I need to service my Hyundai again.
Recommended
Employees worked with

TS
gravatar
Tammi S.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Will & Lloyd & Their Excellent Customer Service!
Aloha! Will & Lloyd are why I come back to JN Hyundai of Honolulu for service on my 2016 Tucson because they are dedicated to Excellent Customer Service! I met them at their previous location & have followed them to JN Hyundai of Honolulu because they greet me by name when I arrive, they find the best deals for my Tucson's service and they patiently explain the problem and the solution and answer any questions I have to help me make the best decision for my Tucson (and my wallet!). I really appreciate both of them, and look forward to working with them again in the future! Mahalo Nui Loa, Will & Lloyd!
Recommended
Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
N/a
N/a
Not Recommended
Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change Appointment
Service was great but I thought they would wash my vehicle because Tony Hyundai did every time. Apparently, they don't have enough space to wash cars.
Recommended
Employees worked with

JV
gravatar
Joey V.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No complaints
I have never had any problems with service. They accommodate my needs like a friend. Lloyd and Will r the best in Service.
Recommended
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.