WB

WILLIAM BULOSAN

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(233 reviews)
73

GH
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Gregory H.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Refreshing, wonderful service
My technician, will, was in constant contact with me and giving me updates. They even offered a big discount and covered most of the repairs even though it wasn't under warranty
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 09/12/2019 02:08 PM

Hello Gregory, We appreciate you for choosing JN Hyundai for your vehicle service needs. I appreciate your feedback and I'm glad we were able to provide a pleasant experience during your visit. We look forward until your next visit.

Lloyd Sanborn Jr
Service Manager
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service appointment
Had my fog light replaced. Too bad it wasn’t covered under my extended warranty :( But it was done quickly and service advisor was very courteous and helpful
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 09/08/2019 08:56 AM

Aloha, our staff appreciates your time and continued business. We look forward to assisting you at your next service appointment.

Mahalo,

Lloyd Sanborn

Employees worked with

BK
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Blanche K.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Jn Hyundai Nimitz
Professional friendly punctual staff
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 09/08/2019 09:00 AM

Aloha Blanche, Its great to hear that our service associates took great care of you during your service visit. We try our best to assure that we address all your needs in a timely manner. We look forward to your next service visit.

Mahalo,

Lloyd Sanborn

Employees worked with

NK
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Norman K.
Honolulu, HI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
owner
honest as possible
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 09/08/2019 09:12 AM

Aloha Norman, we appreciate your honest feedback. Thank you for choosing to service your vehicle with the JN Hyundai team. We look forward to next time we can assist you.

Lloyd Sanborn

Employees worked with

DA
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Deacon A.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Courtesy and integrity prioritizing customer service. Much Mahalos.
Recommended
Employees worked with

CC
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Carin C.
Honolulu, HI
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
dealership
waiting room and check-in and parking sub standard.
service is good.
workers are nice.
Recommended
Employees worked with

GM
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Glenn M.
Honolulu, HI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service Makes Up for Location
For past 6 years had been getting our Sonata serviced at the Beretania dealer. Suddenly earlier this year, found out this location closed. We live in town so choices of Waipio or Kaneohe did not excite us. Then learned of the JN Hyundai dealer near the airport. Still not the most convenient but gave it a try. Had a little difficulty locating the Service area, which is not where the car sales area is. Little to no parking too. But our service advisor William Bulosan made up for any inconvenience we were experiencing. Wil provided friendly, professional, and courteous service as soon as we walked in. He explained in detail, about the services we were requesting, including cost estimates. Wil followed up with phone calls and messages throughout the day to keep us informed. At the end of the day, he was there to welcome us back and made sure we were happy with the services provided.
Recommended
Employees worked with

SN
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Steve N.
Aiea, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very good service
Service was done in a timely manner.
Recommended
Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service advisors are great!
The service advisors are great, they really take their time to explain what you need and help you not waste your time and money.
Recommended
Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
no comment
no comment cuz no basis to judge any visible problem
Recommended
Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Will the service guy was very helpful
The mainland office helped me a lot and they explained my warranty and what was covered. Also paid for my rental car but I was stuck on cash and couldn’t really get a rental car at first so a loaner would’ve been nice
Recommended
Employees worked with

KT
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Kathleen T.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient service and each person I met seemed to value what they do.
Representative mentioned that he thought I didn't drive much, which meant he checked how long I've used the car and the mileage, this was an extra check by someone who serviced cars.

People were always friendly and although they've moved locations, the same people were there so this was important because it showed the people like what they do.
Recommended
Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Waiting area is work in progress
Plan on waiting for your car at some place nearby
Recommended
Employees worked with

DS
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Daniel S.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
William and Lloyd 5 star.
William and Lloyd are awesome.
Recommended
Employees worked with

DS
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Donna S.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
So glad to see some of the Tony Hyundai Beretania team at this location! Very helpful and courteous. I love working with them!
Recommended
Employees worked with

JY
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Jacob Y.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Thank you
Thanks
Recommended
Employees worked with

Verified Customer
Aiea, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai
Work done in a timely manner.
Recommended
Employees worked with

NS
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Nasiem S.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mr.
Great service and wonderful friendly staff.
Recommended
Employees worked with

DH
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Dennis H.
Honolulu, HI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Inconvenience new location
Was not notified on new location
Recommended
Employees worked with

BS
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Bradley S.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New place is convenient & access is easy
They’re still in transition mode so overlook a lot. They erred on ordering correct part but made it right by not charging me fir labor when they rescheduled.
Recommended
Employees worked with
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