WS

WALKER SEVIER

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(84 reviews)
0

SS
gravatar
Sammie S.
Muncie, IN
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
good experience
in the past I have had some problems with the service area, how ever this time they were great . I am sorry I can't recall the young mans name that helped me but hopefully you can find out but he was very caring and helpful.
Recommended
EDWARD S., Service Manager from Greg Hubler Hyundai responded on 03/30/2019 02:12 PM

Thanks for taking the time to fill out the survey. We appreciate the positive words. The guys name that helped you was Walker. He is a great guy and will always do his best to help you out. If you need anything else you can contact him directly at.

(765)289-0431×245

Thanks,
Eddie S.

Employees worked with

KH
gravatar
Kelly H.
Farmland, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always polite and timely
Always polite and timely
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 03/29/2019 10:48 AM

Thank you for taking the time to fill out the survey and for giving us a great review. We appereciate your business and we value your time. If you ever need anything please give us a call, we will be happy to assist you.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 243
Employees worked with

WV
gravatar
William V.
Muncie, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Quick turnaround
I had two Sonatas that had a recall. I scheduled the appointments for 7:30 & 12:00. Because they got the forts car done so quickly, I brought the other in earlier. I was home by 10:00 finished. Nice job!!
Recommended
CHUCK O., service manager from Greg Hubler Hyundai responded on 03/26/2019 12:04 PM

Thank you so much for the great survey

chuck oliver
Employees worked with

MI
gravatar
Mitch I.
Muncie, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Prompt, Professional, and a Complimentary Car Wash Too!
Once again, they started on time and finished on time. The staff was professional and courteous.

And the complimentary car wash doesn't hurt either!
Recommended
CHUCK O., service manager from Greg Hubler Hyundai responded on 03/26/2019 03:54 AM

thank you for a great survey

chuck oliver
Employees worked with

JB
gravatar
James B.
New Castle, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Very Helpful Dealership
The folks in the service department were very helpful and professional
Recommended
CHUCK O., service manager from Greg Hubler Hyundai responded on 03/04/2019 11:30 AM

thank you for the great survey

chuck oliver
Employees worked with

Verified Customer
Muncie, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
great communication
Service department kept me in the loop. Very good use of text.
Recommended
CHUCK O., service manager from Greg Hubler Hyundai responded on 02/21/2019 11:36 AM

thank you for the great survey

chuck oliver
Employees worked with

CJ
gravatar
Cynthia J.
Richmond, IN
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Easy to work with efficient
Wish you were closer to richmond
Recommended
CHUCK O., service manager from Greg Hubler Hyundai responded on 02/18/2019 07:27 AM

Thank you for the great survey let us know if you need anything we would be glad to help

chuck oliver
Employees worked with

JM
gravatar
John M.
Farmland, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent
No problems. I'll be back.
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 02/15/2019 01:50 AM

Thank you for taking the time to respond to the survey and for giving us a great review. We look forward to working with you in all your service needs.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 243
Employees worked with

Verified Customer
Muncie, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Nice staff
Nice job friendly staff
Recommended
CHUCK O., service manager from Greg Hubler Hyundai responded on 02/14/2019 12:41 PM

thank you for the great suvey look forward to servicing your vehicle in the future

chuck oliver
Employees worked with

JB
gravatar
Jenny B.
Selma, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
customer service
They are great. Quick, friendly, nice lounge area.
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 02/14/2019 04:00 AM

Thank you for taking the time to respond to the survey and giving us a great score. We look forward with working with you on all your service needs if you ever need anything please call us and we will be happy to help you!

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 243
Employees worked with

Verified Customer
Muncie, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick and Efficient
In and out quick.
Recommended
EDWARD S., Service Manager from Greg Hubler Hyundai responded on 01/30/2019 07:55 PM

Thanks for the review. We appreciate you taking the time to respond. If you need anything else just let us know.

Eddie Stamps

Employees worked with

EB
gravatar
Elizabeth B.
Muncie, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly, quick service!
Great professional, fast, and reasonably priced service.
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 01/21/2019 02:46 PM

Thank you so much for taking the time to do the survey. We look forward to working with you in all your service needs. If you have need anything please feel free to contact me and I will be happy to help you.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 243
Employees worked with

Verified Customer
Selma, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good people
Friendly, professional, considerate, and like the home feel in the waiting room
Recommended
EDWARD S., Service Manager from Greg Hubler Hyundai responded on 01/16/2019 05:09 AM

Thanks for the great review. If you need anything else just let us know.

Thanks,
Eddie Stamps
(765)289-0431 x244

Employees worked with

CZ
gravatar
Christina Z.
Huntington, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly and timely service
Friendly and timely service
Recommended
EDWARD S., Service Manager from Greg Hubler Hyundai responded on 01/04/2019 06:49 PM

Thanks for taking the time to fill out the survey. We appreciate your business and look forward to helping you for a long time to come.

Employees worked with

KM
gravatar
Kimberly M.
Muncie, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Staff is great
Demetrius is awesome, sold us 2 vehicles in the same week but always checks up on us when we are there for service as well great customer service that goes above and beyond the expectation.
Recommended
CHUCK O., service manager from Greg Hubler Hyundai responded on 12/14/2018 11:04 AM

thank you very much for the great survey

chuck oliver
Employees worked with

TL
gravatar
Thomas L.
Muncie, IN
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great people!
Great people!
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 12/14/2018 04:02 AM

Thank you for taking the time to give us a great survey. We really apperciate your business. We look forward to working with you in any of your service needs.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 243
Employees worked with

Verified Customer
Fort Recovery, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil Change
I had my last oil change at Hubler Hyundai, everyone was real nice and professional. They did a great job.
Recommended
CHUCK O., service manager from Greg Hubler Hyundai responded on 12/11/2018 12:02 PM

thank you for the great survey

chuck oliver
Employees worked with

SS
gravatar
Sherry S.
Muncie, IN
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast friendly service
Easy to schedule an appointment. Fast and friendly. No high pressure pitch to get other services completed, simply made recommendations. I’ll definitely return.
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 12/05/2018 03:33 PM

Thank you for taking the time to give us an excellent survey. We look forward to working with you in all of service needs. 

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 243
Employees worked with

Verified Customer
Muncie, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Routine service
Fast, friendly, efficient, knowledgeable.
Recommended
CHUCK O., service manager from Greg Hubler Hyundai responded on 12/04/2018 10:56 AM

thank you for the great survey

chuck oliver
Employees worked with

JD
gravatar
Jill D.
New Castle, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Good service/ kind workers
My stay was short, comfortable, and the service done was explained to me.
Recommended
CHUCK O., service manager from Greg Hubler Hyundai responded on 11/27/2018 10:59 AM

Thank you for a great survey have a great holiday

chuck oliver
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.