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Auffenberg Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,567 Reviews)
83
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
172
Total ReScores
4.9
ReScore Average
83
Net Promoter Score ®

Business Details

About

Auffenberg Hyundai is conveniently located in O'Fallon, IL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Auffenberg Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Auffenberg Hyundai is conveniently located in O'Fallon, IL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Auffenberg Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(618) 622-9001

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
1300 Central Park Drive O'Fallon, IL 62269
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,567 Reviews)

WB
gravatar
Wayne B.
Belleville, IL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/10/2017
verified customer Verified Customer
Category: Service
Not friendly and services take to long.
Employees, especially older cashier lady are not friendly, and oil changes that take several hours are way too long.
Not Recommended
William G., Service Manager from Auffenberg Hyundai responded on 02/10/2017 07:04 AM

Wayne,
My name is Bill and I am the service manager for Auffenberg Hyundai and please allow me to say I am sorry for the service you received, We should have been more attentive to your time, Please feel free to reach out to me I will make sure all my employees understand our Customer come first. Thanks again for your service.

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
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