Reviews
TP
Tara P.
Colorado Springs, CO
Saturn Vue
Verified Customer
Super Service
Had my 100,000 maintenance on my car. Quick in and out and even had a loaner car to run errands.
Recommended
JB
John B.
Palmer Lake, CO
Nissan Altima
Verified Customer
Confident in honesty
Very satisfied. Appreciate loaner while work being done on my car.
Recommended
DB
Don B.
Colorado Springs, CO
Toyota FJ Cruiser
Verified Customer
Attention to detail and friendly service.
Darin has always gone the extra mile to make my vehicles' service the best. I've been coming to Autosmith since it opened. The service just gets better and better.
Recommended
RM
Rosemary M.
Colorado Springs, CO
Buick Century
Verified Customer
Rosemary said the business did a good job and they are very nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
TJ
Todd J.
Colorado
Chevrolet Suburban
Verified Customer
Todd said they were quick and the price was fair. They did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
DJ
Darlene J.
Colorado Springs, CO
Lincoln Town Car
Verified Customer
Darlene chose not evaluate her overall experience but said she is pleased with the work and attitude of this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
MG
Marla G.
Colorado Springs, CO
Cadillac DTS
Verified Customer
Marla said the business answered all of her questions and took care of what she needed. They were pretty fair.
Recommended
This review was collected via phone interview by Customer Research Inc.
ZM
Zack M.
Colorado Springs, CO
Subaru Legacy
Verified Customer
They take great care of you and your car
I have always been impressed by the service at Autosmith. They go above and beyond to take care of your car repairs and to help. I have two small kids, and they are always willing to get me in when I need an oil change, or let me know about problems before they become huge. They also let me borrow a car when mine needed extensive repair. I cannot say enough about the quality work they do, and how you can't trust the services they provide. 5/5!
Recommended
Jamie D., CEO from Autosmith responded on 08/21/2015
Katie,
It is always a wonderful day when you come in with your sweet boys! We understand how hectic life can be with two small children so we try our hardest to give you the peace of mind that you are well taken care of and if you need to run an errand, have a car waiting for you.
Autosmith
719-634-4800
jamie@autosmith.net
autosmith.net
TF
Tammie F.
Colorado Springs, CO
Autosmith Rocks
I have been taking my vehicles to Autosmith for about 10 years. They've always provided great service. The guys are open and honest with any work that needs to be done and they treat me with respect. I recommend Autosmith to anyone who needs a mechanic.
Recommended
Jamie D., CEO from Autosmith responded on 08/21/2015
Tammie,
Thank you for your continued trust in Autosmith. We work really hard to earn all of our customer's trust by answering any questions with respect.
Autosmith
719-634-4800
jamie@autosmith.net
autosmith.net
MS
Matthew S.
Colorado Springs, CO
Volvo 850
Verified Customer
Matthew said everything was done well and quickly with this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
DF
Dennis F.
Colorado Springs, CO
Honda Ridgeline
Verified Customer
First Rate Service
Darrin and Jamie are the very definition of superb customer service! They are personal, keep the customer in the loop and get the job done right. As an Autosmith customer for at least five years, I've no better business relationship in Colorado Springs.
D. Farrell
D. Farrell
Recommended
Jamie D., CEO from Autosmith responded on 08/21/2015
Dennis,
While we try to provide every customer exceptional service, nothing feels better than to hear that our hard work is not only appreciated, but shared with our other customers. Thank you again!
Autosmith
719-634-4800
jamie@autosmith.net
autosmith.net
PP
Patti P.
Colorado Springs, CO
Toyota Sequoia
Verified Customer
Friendly, courteous, honest
Great to work with! Love the fact they do have a loaner vehicle available!
Recommended
Jamie D., CEO from Autosmith responded on 08/21/2015
Patti,
It was our pleasure to service your Toyota and look forward to seeing you again!
Autosmith
719-634-4800
jamie@autosmith.net
autosmith.net
FV
FIDELIS V.
Colorado Springs, CO
Saturn Vue
Verified Customer
Very friendly, personable, reliable and trusting
I trust my car with them. They will never steer you wrong. You can depend on them to do the job right. Thank you.
Recommended
KB
KATHY B.
Colorado Springs, CO
Honda Civic
Verified Customer
The Best
great service, great people
Recommended
JI
John I.
Colorado Springs, CO
Ford Escape
Verified Customer
Dependable and reasonably priced
Great communication on what work is being done, what issues were found.
Very customer-centric, they take the time to listen to what you want done and anything you want checked.
The loaner vehicles are a great convenience and the usage charge is reasonable. This really makes it convenient for drop-off work.
Very customer-centric, they take the time to listen to what you want done and anything you want checked.
The loaner vehicles are a great convenience and the usage charge is reasonable. This really makes it convenient for drop-off work.
Recommended
JB
Janet B.
Colorado Springs, CO
Dodge Pickup
Verified Customer
Honest & Fair
Excellent
Recommended
RC
Rosemary C.
Colorado Springs, CO
Subaru B9 Tribeca
Verified Customer
service you asked for
you know you're getting the service you asked for
Recommended
DK
Denise K.
Colorado Springs, CO
Volkswagen Jetta
Verified Customer
Denise said this business is good.
Recommended
This review was collected via phone interview by Customer Research Inc.
MM
Mike M.
Colorado Springs, CO
Infiniti FX35
Verified Customer
Honesty and experience.
I can rely on the advice I receive. I have never been pressured to get service, but receive reliable advice. A few times I was told I should wait longer to receive a particular service. I trust Autosmith for honest, expert advice, as well as top-notch maintenance for my vehicles.
Recommended
RL
Rob L.
Manitou Springs, CO
Pontiac Vibe
Verified Customer
Exactly what I look for in a mechanic
I had been taking my car in to a local dealership for routine maintenance. They always wanted me to put $1000+ into repairs every visit. I know. I get it, the car has almost 200k. There are lots if things I could do, and the car might last another 100k+. Darren was straight forward with me. Before he gets into the details he asks me how much longer I plan to drive the car (not much) and how many miles I'm putting on the car in a year (quite a few). So he recommends a few things that I should consider in order to keep it going that long. He gets it done that day and I'm not spending more on the car than what the car is worth. Goodbye dealer. Hello Autosmith!
Recommended