ReScore Reviews™ (9)
Thank you for taking the time to fill out the survey. We saw that you did not purchase the car from this location but from another Hyundai dealer. The pre write that was signed stated to complete campaign. This hyundai dealer only gives first oil changes to vehicles that are purchased at our location. We want to thank youbfor coming and and your kind words!
Thank youbfor letting us know that your service was less than satisfactory. We would have happy to remove any sticker and perform a car wash for you.
We apologize that the tables and chairs are high in that certain waiting area. The next visit we can direct you to our 2 other waiting areas that may be more comfortable for you. We can let the upper management know about your concern as unfortunately we do not get to decide these factors. Mostly that area is for people with lap tips and computers.
We are sorry to hear that your visit was less than satisfactory. We hope you will return and we can make it up to you!
Thank You for filling out the survey. We appreciate the feedback. we apologize for the timeliness of the service and are working to improve communication. Next visit we will improve!
Thank You for taking the time to fill out the survey. When you pull into the service drive there are two poles with flashing red lights. That is our new Hunter Alignment machine that checks tires and alignments. The tire tread was good but the alignment was off, usually due to road conditions. We have to notify you of items that are needed on your car. We apologize if this was not explained in more depth. If you would like we can send you the alignment print off for your visit with your specific VIN. it is a free service (20.00 value) that we offer our guests. We will send that information to you so you may keep for your records. Have a nice evening
We appreciate any and all feedback that is provided. We did explain upon first arrival that we could not get your vehicle in until a couple weeks, but due to the service manager, eva and the technician we were able to move around appointments to accommodate getting the vehicle in and out as prompt as possible. And get the engine and transmission covered under warranty. As explained in detail on the repair order the paint was from an external influence.not a manufactured defect. Thank you for taking the time to fill out the survey! Have a wonderful week!
We appreciate you letting us know about this certain issue and we apologize for the inconvenience. If there is any way you can let us know when you're free to inspect the vehicle, even at your earliest convenience. We will inspect the multi point on this repair order to ensure bulbs were inspected as they can burn out unexpectedly.
Thank You for taking the survey. We were hoping that we provided you with excellent service this time around. 5 stars are what we strive for. We hope you have a great weekend.
We appreciate the feedback. Thank you for taking the time to fill out the survey.
We apologize that your visit was less than satisfaction. We looked at your recent visit nad it was under an hour to inspect and didag the trim on the passenger rear trim loose. Hopefully next visit the visit will be satisfactory adn we can discuss ways to improve
First time since 2010 I've had any issues so I'd give them another try.
We apologize that your visit was less than satisfactory. We are aware of your issue on the car, due to the advisor inspecting the part once the vehicle resturned. Thsi part was an undercover part on the rear of your vehcile, as we were in the front part installing an engine that hyundai approved at no cost. We apologize that your visit was less than satisfactory. Hope you have a great weekend
We apologize that your visit was less than satisfactory. We hope that we can earn a 5 star rating at your next visit. Please let us know if there is anything you may need
We understand your frustration. I assure you, the Tech and the Advisor want to find the issue. If the Check Engine light is on, then we have a code, somewhere to start. If there is no codes, and road test happens with the scanner while we drive, and still no code pops up, Unfortunatly we have to be able to diagnose and recreate the concern. I apologize that this issue has not been corrected.
We are very sorry that there was no communication about the Safety recall. The advisor was taken aside and notified of how important time and communication is. Have a great day!