Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1532 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
92% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


PH
Prisciliano H.
Dallas, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/22/2019 Category: Service
bad review
The Service rep was polite and did inform me there was a fee but she did not state how much it was. I would not have the service department t look at this issue; just the tires. I new the part would cost less than $50 to fix. I am not Stupid. So I paid $139 to have air taken out of tires

JS
James S.
Oak Leaf, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Bob Stallings Service Department
I took my car in for the knock sensor update. Service Reps were friendly and efficient. I was told it would take about an hour and it did. Had a nice hot cup of coffee while I waited and looked at the cars on the showroom floor. Car was washed before returning. A very good experience.

Verified Customer
Mansfield, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/22/2019 Category: Service
Communication
Communication is the key

DL
Darlene L.
Dallas, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
customer service
customer service was great
STEPHANIE M B. from Bob Stallings Hyundai responded on 03/22/2019

Thank you for the wonderful five star review!!

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


MH
Miles H.
Dallas, TX
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Oil change
Great staff, great service... even washed my car.. awesome experience
STEPHANIE M B. from Bob Stallings Hyundai responded on 03/20/2019

Thank you for taking the time to leave us a five star review!!

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


Verified Customer
Dallas, TX
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
#
#
STEPHANIE M B. from Bob Stallings Hyundai responded on 03/20/2019

Thank you for the wonderful five star review!

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


PT
Paula T.
Duncanville, TX
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/19/2019 Category: Service
N/A
N/A
STEPHANIE M B. from Bob Stallings Hyundai responded on 03/20/2019

I'm sorry to hear we did not provide you with a five star service! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


CT
Cindy T.
Grand Prairie, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Friendly people
I had my oil changed and tires rotated and a FREE car wash
Everyone was so nice
STEPHANIE M B. from Bob Stallings Hyundai responded on 03/20/2019

Thank you for taking the time to leave us a five star review!

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


RA
Ronnie A.
Waxahachie, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Oil Change
The dealership was fast and economical.
STEPHANIE M B. from Bob Stallings Hyundai responded on 03/19/2019

Thank you for taking time out of your day to give us a five star review! We truly appreciate your feedback and value your business!

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


DR
Donna R.
Dallas, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Excellent customer care and expertise.
From the Salesman, Gary Grace to the Service department. Excellent customer care and expertise.
STEPHANIE M B. from Bob Stallings Hyundai responded on 03/19/2019

Thank you for the kind words and the excellent five star review! We appreciate your feedback!

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


Verified Customer
Midlothian, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
St. Patrick's Day Special.
Excellent customer service!
STEPHANIE M B. from Bob Stallings Hyundai responded on 03/19/2019

I'm so happy our team was able to take care of you! We appreciate the five star review! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


NM
Nikki M.
Duncanville, TX
2017 Hyundai Azera
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/18/2019 Category: Service
Matherson
Just felt Advisor was not product knowledgeable

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/18/2019 Category: Service
Ms N Matherson
Nothing old serv Advisor was better
STEPHANIE M B. from Bob Stallings Hyundai responded on 03/18/2019

Thank you for your feedback! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


JQ
Jesus Q.
El Paso, TX
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Out of town
This please was excellent. I had to visit since I was out of town and my vehicle needed service. Great service and great people
STEPHANIE M B. from Bob Stallings Hyundai responded on 03/18/2019

Thank you for the kind words and the wonderful five star review!

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


YS
Yolanda S.
Dallas, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Excellent Service
(Mikayla )she's a people person. She show how much she care about the customer in everything she do. From the time she walked to my car with that beautiful smile to the time she hand my keys back. She let me know in detail what I need done to my car and how it would help with the overall care of it. She never pressured me to do anything she just informed me. Mikayla has a 5 star spirit, Keep up the good work. Thank you for great customer service
STEPHANIE M B. from Bob Stallings Hyundai responded on 03/16/2019

Thank you for the kind words! We appreciate you taking the time to leave us a five star review and we value your business!

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


CR
Charmeca R.
Lancaster, TX
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Great Service!!!!
I love this dealership and the employees!!!
STEPHANIE M B. from Bob Stallings Hyundai responded on 03/16/2019

Thank you for the wonderful five star review!!

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


JP
Joseph P.
Bedford, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Excellent sevice
Went to this dealership because the dealership I made my appointment with for a service campaign was closed due to a power outage. Went over without an appointment and the work was completed in less than one half hour. Excellent overall
STEPHANIE M B. from Bob Stallings Hyundai responded on 03/16/2019

Thank you for the five star review! We appreciate your business and value your feedback!

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


Verified Customer
Dallas, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Amazing!!!
Amazing!! Thank you for helping me with my purchase!!!
STEPHANIE M B. from Bob Stallings Hyundai responded on 03/16/2019

Thank you for taking the time to leave us a five star review!!

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


DC
David C.
Red Oak, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
D collins
Fast service in/out
STEPHANIE M B. from Bob Stallings Hyundai responded on 03/14/2019

Thank you for taking the time to leave us a five star review! We appreciate your feedback!

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


QS
Quincy S.
Dallas, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Excellent customer service
Very professional and courteous
STEPHANIE M B. from Bob Stallings Hyundai responded on 03/14/2019

Thank you for the wonderful five star review!

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


CJ
Crystal J.
Dallas, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Great Service Each Visit
I am a long time customer with Bob Stallings and I must say that each visit is met with excellent & efficient customer service. I just met Moses Guardiola on my recent visit and he was a pleasant and welcoming new face! Thank you all for always shining in MY eyes. Also, thanks for the coupon for my oil change.
STEPHANIE M B. from Bob Stallings Hyundai responded on 03/13/2019

Thank you for all the kind words and positive feedback! We look forward to seeing you on your next visit!

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com