Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

791 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 9 days ago

Reviews


KV
Kathy V.
Anchorage, AK
Saab 900
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Kathy said she has been a customer of this facility for a long time because the staff always do what they promise to do and they are fair with what they charge. They are respectful of their customers' time. It is a pleasure do business with them. She is very glad they are there.
This review was collected via phone interview by Customer Research Inc.

CJ
Cliff J.
Anchorage, AK
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Cliff said this business offers honest service in a reasonable price range. They are the best in his area and they have friendly customer service. He will continue to use them in the future.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 11/16/2017

Thank you Cliff! We look forward to your next visit!


ON
Otto N.
Anchorage, AK
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Otto said the tires and brakes were working great. The employees made things simple and easy for him. The work was done on time. He stated he felt he could trust the mechanics. There were no surprises meaning the employees didn't come up with a lot of extra problems. He wanted to thank the employees for their work.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 11/16/2017

Thank you for choosing CPR Automotive!


LH
Lydia H.
Elmendorf Afb, AK
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2017
They know what they are doing!
They know what they are doing. They are very knowledgable there. Lots of experience! Very helpful!
Bill H. from CPR Automotive LLC responded on 11/13/2017

Thank you Lydia for bringing your Honda to us! We look forward to your next vist!


MH
Mac H.
Anchorage, AK
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Mac said they were great.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 11/13/2017

Thank you Mac!


RN
Robert N.
Anchorage, AK
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Robert said he was provided great service.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 11/08/2017

Thank you Robert, we look forward to your next visit.


LW
Loyal W.
Anchorage, AK
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017
frindley
great service and timing
Bill H. from CPR Automotive LLC responded on 11/06/2017

Thank you Loyal for your patronage. We look forward to your next visit.


CL
Carlene L.
Anchorage, AK
Honda CR-V
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/02/2017 Category: Service
Carlene said this business charged her for a diagnosis that wasn't correct.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 12/08/2017

We attempted to contact the customer but she did not return our call.


CB
Cory B.
Alaska
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2017 Category: Service
Cory said everything at this business was smooth. The work was done fast. It was good and it was not overpriced.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 11/03/2017

Thank you Cory!


RG
Robert G.
Anchorage, AK
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Robert said the visit was informative. The staff told him what work he needed done to fix his vehicle and they gave him a quote so he could see the price ranges for the service.
This review was collected via phone interview by Customer Research Inc.

LB
Loymon B.
Elmendorf Afb, AK
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Loymon said the lady at the front desk was nice and friendly.
This review was collected via phone interview by Customer Research Inc.

JB
Jill B.
Wasilla, AK
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017
great workmanship
My car was smoking and I was 40 miles from my home. CPR Automotive fixed my car at a reasonable rate and provided guidance in future maintenance of my vehicle. I plan to continue to have my vehicle serviced at CPR.
Bill H. from CPR Automotive LLC responded on 11/01/2017

Thank you for your visiit Jill! We are glad we could give some insight into what your vehicle needs.


DM
Diane M.
Anchorage, AK
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2017
Prompt, efficient, close to work
I came in for a tire change and oil change with no appointment and as usual CPR made it work. Thanks.
Bill H. from CPR Automotive LLC responded on 11/01/2017

Thank you Diane! We are happy we could take care of your vehicle service needs.


RB
Rafael B.
Anchorage, AK
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Rafael said the service was very good. The staff have exceptional customer service skills.
This review was collected via phone interview by Customer Research Inc.

ST
Steve T.
Anchorage, AK
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Steve said the staff were very helpful, quick, and performed good work.
This review was collected via phone interview by Customer Research Inc.

JD
Jorene D.
Anchorage, AK
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017 Category: Service
Jorene said she loves this business. They treat her very well and they make her feel good.
This review was collected via phone interview by Customer Research Inc.

JC
Juanita C.
Anchorage, AK
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2017 Category: Service
Spoke with IIlburesenituk. He said he received good service from this business. He thanked them for their service. His vehicle is running good now.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 10/18/2017

Thank you for your business. Glad we could help!


NM
Nancy M.
Anchorage, AK
Honda Insight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2017 Category: Service
Nancy said the service was good and she trusts this business.
This review was collected via phone interview by Customer Research Inc.

BM
Brando M.
Anchorage, AK
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017 Category: Service
Brando said he liked the good service this business provided. The work was done quickly.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 10/16/2017

Thank you Brando!


JN
Jason N.
Fort Wainwright, AK
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017 Category: Service
Jason said the service was fast. The workers were friendly and they had his best interests at heart. The price was good.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 11/07/2017

Thank you Jason!


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