Overview

Overall Rating 3.71/5Overall Rating 3.71/5Overall Rating 3.71/5rating 3.71rating 3.71

21 Reviews

67% Would Recommend
100% Business Response
Latest Review about 2 years ago

Reviews


GG
George G G.
Fresno, CA
FORD MUSTANG
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2014 Category: Service
excellent service
excellent

SJ
Shaun T J.
Fresno, CA
FORD FIESTA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2014 Category: Sales
New Car
ez buying will buy again

BW
Bryan D W.
Fresno, CA
FORD F150 PICKUP
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2014 Category: Service
Purchase and Service
Tremendous sales team. Albert (Salesman for life) made connections for me to be able to purchase my F150. I love it! Sales and service, first class! Thank you.

BW
Bryan D W.
Fresno, CA
FORD F150 PICKUP
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2014 Category: Service
First time Servie
I would like to extend my thanks to Joe (Service Writer) and Marcus (Finance Manager) for taking the time and showing such wonderful patience with me as I came to Future Ford for the very first time for service. Class and great communication are what I keep saying! My experience has been so terrific, that I am sending everyone I know to Future Ford! Thank you so much!

BM
Blake G M.
Fresno, CA
FORD F150 PICKUP
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2014 Category: Service
Very helpful
Mark in the service department was extremely helpful, he's the best service guy there. He deserves a big raise!!!!

CN
Candelario C N.
Fresno, CA
FORD F150 PICKUP
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2014 Category: Service
Great
Cool people and got to see 2015 Ford F-150 beautiful truck

ZS
Zeke S.
Fresno, CA
FORD F150 PICKUP
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2014 Category: Service
Customer Service
Overall customer service was very good. They were able to meet my needs and took the time to explain the different options to me.

RN
Roger A N.
Fresno, CA
FORD EDGE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2014 Category: Service
Great Service!!
Great service department!!!

DH
David F H.
Fresno, CA
FORD FUSION
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2014 Category: Sales
Absolutley excellent service
Our sales representative, Mike, was very up front and certainly helpful through the process. Cannot say enough about him!

TL
Theo L.
Fresno, CA
FORD EXPLORER
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2014 Category: Service
Quality Service - communication with customer
Major front suspension problem; assistant manager Robert Clark explained what it will take to fix it he brought parts in and when I dropped my vehicle repairs were completed as promised and at the timeline I was told

TF
Thomas J F.
Fresno, CA
FORD FOCUS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2014 Category: Service
good service
Staff was friendly and they were more than willing to give rides. They estimated one hour to change my oil and rotate the tires. Two hours later...would have been nice to know that it was going way over the estimate.

DW
Douglas E W.
Fresno, CA
FORD FUSION
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2014 Category: Service
cracked battery
we had a dead battery at a very inconvenient time. Future Ford could not have worked harder to get us taken care of.

AF
Abraham F.
Fresno, CA
FORD C-MAX HYBRID
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2014 Category: Service
For quick service and friendliness.
The best place to do business with our autos in Fresno.You all are great.

TM
Thomas M M.
Los Banos, CA
FORD FOCUS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2014 Category: Service
fast & easy
quick oil change

WT
William T.
Fresno, CA
FORD FUSION
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2014 Category: Sales
friendly,great service
very pleased,facility needs updating

SK
Sheila A K.
Fresno, CA
FORD FOCUS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2014 Category: Service
Rating
Great Service re Auto Repair, Auto Maintenance, New and Used Sales. Thank You Team Future Ford

SK
Sheila A K.
Fresno, CA
FORD FOCUS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2014 Category: Sales
Rating
Great Service repair service, auto maintenance, and sales in both used and new. Thank You Team Future Ford

DY
Dareen L Y.
FORD FUSION
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2014 Category: Service
Service Dept. Director
Had a little hiccup in communication with the service writer but things were taken care of by Tracy. He went above and beyond. Very much appreciated the way he handled our situation.

JO
Janet O.
Fresno, CA
FORD F150 PICKUP
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/19/2014 Category: Service
They returned my truck dirty.
They forgot my mileage sticker, and they drove my truck though large mud puddles.

JW
John W.
FORD FIESTA
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/19/2014 Category: Service
Service
Service department seemed very unorganized and did not seem like customer service was the utmost of importance.