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Maple Grove Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,969 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
4.5
ReScore Average
94
Net Promoter Score ®

Business Details

Categories
Contact
(763) 425-8575

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
9225 Wellington Ln N Maple Grove, MN 55369-4021

Affiliations

ASE
AAA - Approved Auto Repair
NAPA
Maple Grove Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,969 Reviews)

TM
Tom M.
Maple Grove, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2023
verified customerVerified Customer
10
Only my second visit but I am extremely happy with the service J was provided
Was recommended by a neighbor and this was my 2cnd visit and I am extremely satisfied
Angie A., Manager from Maple Grove Auto Service responded on 12/02/2023 09:32 AM

Thank you Tom, we are delighted to hear that you have had a positive experience at Maple Grove Auto Service. We appreciate your loyalty and your recommendation to your neighbors. We strive to provide quality service and it's great to know that you are satisfied.


Verified Customer
Maple Grove, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2023
verified customerVerified Customer
10
Great service
It’s great to be able to go into a place and really initially the crash caused the year confident that the work will be done well and there won’t be any problem withs.
Angie A., Manager from Maple Grove Auto Service responded on 11/24/2023 09:31 AM

Thank you for your confidence in our team! We strive to provide exceptional service every time.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2023
verified customerVerified Customer
10
They did a fine job.
They are nice and knowledgeable staff. There prices are about 25 to 30 percent less than my dealer.
Angie A., Manager from Maple Grove Auto Service responded on 11/21/2023 09:32 AM

Thank you Paul for your positive review! We are glad that you had a good experience with our staff and found our prices to be more affordable than your dealer. We work hard to provide quality customer service and competitive prices. We appreciate your business and look forward to seeing you again.


Verified Customer
Maple Grove, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2023
verified customerVerified Customer
10
loyal customer for years
The free loaners are very important to me.
Angie A., Manager from Maple Grove Auto Service responded on 11/14/2023 09:31 AM

Thank you for taking the time to review us! We understand free loaners are an important feature for customers and we are glad they are working out for you. We strive to provide the highest quality service and are always looking for ways to improve our customer experience.


Verified Customer
Maple Grove, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2023
verified customerVerified Customer
10
Brakes, spark plugs, coolant flush
Completed recommended maintenance in a timely fashion and for an excellent price.

Have always taken my cars here and always get great service. Friendly, explain things, give recommendations - they really take care of you and your car.
Angie A., Manager from Maple Grove Auto Service responded on 11/10/2023 09:32 AM

Thank you for your loyalty and for taking the time to leave us a review! We are thrilled to hear that you had a great experience with us and that we were able to provide you with the service you needed in a timely manner. We strive to provide the highest level of customer service and we are glad that you have had such great experiences with us.


CB
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Chad B.
Champlin, MN
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2023
verified customerVerified Customer
10
New tires
Maple grove auto has been servicing my cars since ~1985. Always great service done right the first time.
Angie A., Manager from Maple Grove Auto Service responded on 11/06/2023 09:31 AM

Thank you for your loyalty, Chad! We have truly enjoyed having you as a customer during the past 35 years and look forward to many years of continued service. We are so glad to hear that you appreciate our commitment to quality and efficiency. We look forward to having you back soon!


DH
Dan H.
Maple Grove, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2023
verified customerVerified Customer
10
The service was performed on time and with the usual clear and precise explanation of service performed and recommendations. Great experience! of srr
Efficient service and explanation of work completed as usual.
Angie A., Manager from Maple Grove Auto Service responded on 10/31/2023 09:32 AM

Thank you Dan, we are glad that you had another great experience at Maple Grove Auto Service. We are committed to providing consistently efficient service and will continue to strive for excellence.


CT
Colin T.
Maple Grove, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2023
verified customerVerified Customer
9
Alternator replaced
Mechanic was very friendly on the phone.
Angie A., Manager from Maple Grove Auto Service responded on 10/26/2023 09:33 AM

Colin, we are so glad you had a good experience. We pride ourselves in providing friendly service and are glad you felt the same way. We look forward to assisting you with your needs in the future.


AS
Ali S.
Plymouth, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2023
verified customerVerified Customer
10
Good repair shop
Fast repair with minimal fuss. 2 yr warranty on the work. Fair pricing. Free loaner car.
Angie A., Manager from Maple Grove Auto Service responded on 10/13/2023 09:32 AM

Thank you, Ali, for your kind words! We are delighted to hear that you had a good experience with us and appreciate your business. We take pride in offering fast repairs with minimal fuss, a 2-year warranty, fair pricing and a loaner car--we are so glad that you found that our services are up to your standards.


Verified Customer
Elk River, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2023
verified customerVerified Customer
10
Fast; efficient
Ran over a roofing screw on my way home, and they were able to fix my tire the next morning with the road hazard warranty.
Angie A., Manager from Maple Grove Auto Service responded on 10/12/2023 09:32 AM

Thank you for taking the time to share your experience with us. We're pleased to hear that the road hazard warranty was able to save you time and money. We take great care in providing top-notch service for all of our customers.


DC
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Daryll C.
Brooklyn Park, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2023
verified customerVerified Customer
10
Received very professional and quality service.
I took my car in for an oil change and inspection. I had a few other concerns that were taken care of without question. The service provided was very professional across all areas. I am very satisfied with the work that was done.

KP
Ken P.
Champlin, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2023
verified customerVerified Customer
10
Brake pads and rotors
Dropped the car off, got a text when finished. Job well done. Procedures were well explained. Also a very clean environment. ????

TE
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Tim E.
Maple Grove, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2023
verified customerVerified Customer
10
Excellent and professional!
What everyone wants - quality service work done with honesty and fair pricing. This is a well organized and run business.

Verified Customer
Maple Grove, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2023
verified customerVerified Customer
10
Outstanding customer service and a place I can trust.
I called Maple Grove Auto to see if they could check out a noise that developed under my car. It was on short notice on a Monday which is a busy day I’m sure. However, they knew I was concerned and accommodated my request. They had it checked out in around 30 minutes along with an estimate for the repairs all without a charge for the inspection and diagnosis. I’ve been a customer of Maple Grove Auto Service for over 15 years with multiple cars and trucks that my family owned. They have never let me down and they’re competitively priced. Most importantly they can be trusted. I highly recommend them.

Verified Customer
Champlin, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2023
verified customerVerified Customer
10
Quick Service
Brought the car in for a regular service check and it was a short wait.
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