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SureCritic / Makes / Hyundai / Tucson / 2016

2016 Hyundai Tucson

Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3319 Reviews)
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Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3319 Reviews)
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Reviews

MG
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Mark G.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/18/2019
Verified Review

Could have rated this car if only.............

The vehicle has very cheap interior material and scratches very easily. No response from Hyundai on my complaint of transmission problems. There are times I am afraid of driving because I am unsure if the transmission will hold up. Discussed this issue with my service advisor and Hyundai only to be told there is no problem. Google the web and hundreds of people have the same issue.
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PH
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Pamela H.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/20/2019
Verified Review

Concerns After Owning for 2 Years

Recent engine issue needing engine replacement has left me feeling less confident in my car’s reliability and safety. I purchased this car used but with only 7,000 miles on it and I’ve serviced it regularly at the dealership. CARFAX report didn’t identify any previous issues. I didn’t expect to have these issues with only 20,000 miles on the car.
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SB
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Samantha B.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/20/2019
Verified Review

Meh

Rides comfortably. Is pretty and easy to maintain. Very practical for my family. I’ve had chronic issues with the electrical. Doors won’t unlock, windows won’t roll down, connectivity issue with the left blinker, etc. I could have just gotten a bad egg. I feel like I’m constantly getting these things fixed.
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CF
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Carla F.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/25/2019
Verified Review

Great looking but terrible transmission!

I would never buy this car again! Have had many Hyundai's prior to this car and they were all terrific! Have had many things go wrong with this car. Definitely the worst Hyundai I have ever owned! Will be looking at new SUV's in August!
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DM
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Darrick M.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/16/2019
Verified Review

Under 52k on it transmission failed

Low mileage and transmission issues took about three months to fix it it looks good ,runs good,and is comfortable but resale value and service work kills it for me better off buying a used car since the value tanks
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LH
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La Vinda H.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/23/2019
Verified Review

Too many recalls

I have had my vehicle less than 3 years and there has been 3 to 4 recalls already! Too many! I like my vehicle so much this is my 3rd one. If only the frame was a bit sturdier and all the recalls were less. I would love it more.
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IN
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Irene N.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/29/2019
Verified Review

Turbo engine fails to meet basic expectations.

I purchased a 2016 Hyundai Tucson with a turbo engine. The basic features of the car are fine, however the turbo engine stalls and hesitates and is a challenge to drive safely. When accelerating, either from a dead stop or moving along the road, acceleration is very unpredictable - hesitating and lurching forward at will. Hyundai has no intent to recall, so I'm stuck with the car until i can afford a new vehicle. I used to own a Hyundai Elantra (2011) and liked the hands free phone features much better than the 2016 Tucson. I find it difficult to locate numbers in the Tucson phone book and often end up dialing the numbers from scratch. Also, the map routes are awkward to use - more so than in the 2011 Elantra. When I punch in an address it often comes up as not found, when the last time I used it I found it just fine. I like the drive of the car and the way it handles.
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SP
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Salvatore P.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/10/2019
Verified Review

Don’t like Dct system. Unless I’m in Sport it tends to hesitate!!

DCT system sucks. Only in Sport do I feel comfortable. Otherwise it tends to hesitate . Love rest of truck , but this is a big thing. I bought it first year they used DCT. I shudder know better.wouldnt buy another with that dual clutch or double clutch system just to save some gas? No way!
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OC
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Olivia C.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/20/2019
Verified Review

Dual Clutch Transmission NOT GREAT

This car would be perfect if the dual clutch transmission didn't create such a jolty ride. My passengers make comments EVERY time they are in my car. I try not to let other people ride with me because it's not a very enjoyable ride.
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GM
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Gary M.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/21/2019
Verified Review

Never Again!

Traded in my Santa Fe for this Tucson and very disappointed with the transmission/shifting - especially from a dead or slow rolling stop! It kept "bucking" until I stepped down hard on the gas!! Had it in six(6) times for the same condition and was told either: 1) you're not used to driving a turbo, or 2) it is the "dual clutch" transmission! Sounds as if Hyundai made the vehicle with a "DEFECT" and could not correct it?? In fact, there is a "class action" suit for owners with the EXACT condition (I guess we ALL don't know how to drive a turbo??!!!) This last service, I brought it in for a non-working window and again complained about the "excessive bucking" and this time they tried something "new", and condition is "better" BUT NOT THE WAY IT SHOULD BE - a smooth start from a full or rolling stop!!
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CM
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Charles M.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/24/2019
Verified Review

Charlie

This is second Hyundai, have had to have the air conditioner replaced twice and a new starter. It is a 2016 with 55 k miles. Now I need brakes which I know is normal for the mileage. May think it over before getting another Hyundai
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GG
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Gabriel G.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/28/2019
Verified Review

Great SUV (first new Tucson design generation 2016) BUT with initial factory & design problems.

The exterior and interior design of this SUV is the best, I purchased the full model (Limited) with panoramic sunroof (I love it), more comfort than my old BMW X1... BUT sadly some factory problems comes in the automatic transmission (first Hyundai double clutch transmission). In the same year a recall and software update almost fix the problem (for me this fix its better now, for some people not) but sometimes you can still filing the car jerking or shaking during gears shift. (I have my doubts about the change of the original thousands per gallon MPG efficiency with this software update) at 42, X00 milles the door window and lock was changed / repaired under factory warranty, but I'm still fighting for the approval and fix of the Blind Spot Detectors alarms sensors. (I need to keep insisting) Anyway, I love my Tucson and my family still keeps an old 2007 Santa Fe running like a sharp. I hope Hyundai can help me with my BSD fix.
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GH
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George H.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/02/2019
Verified Review

2016 tucson

we had a lot of trouble initially with the transmission but that was repaired; however, we do not care for this transmission type at all, often very unresponsive; also our align ets do not work very well or last very long for so e reason; the last time we had to have it re done the following day and it was way out of alignment; not sure why this is happening but it has happened more than once; now, we’re just not getting it aligned at all because now we also need tires; vehicle is rough riding right now and def needs an alignment but...
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CF
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Carla F.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/04/2019
Verified Review

Great looking vehicle but terrible transmission!

The sport model is quite attractive however I wish they had offered leather seat in the vehicle. The transmission has been terrible since I bought it and Service could do nothing about it. I have Hyundai’s for many years but I’m questioning whether to get another one at the end of my lease.
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WS
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William S.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/07/2019
Verified Review

Shoulda had a v6 and twin turbo in the sport model

They seem to try to please everyone with fuel economy but more wind-up in a four cylinder and wasn’t very smart there’s a lot to mention but in general the drive train was from what u could say as an underclass man there’s a lot about the vehicle that could be better
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JB
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Joshua B.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/26/2019
Verified Review

Transmission has Issues

These SUV's are known to have transmission issues. Search the internet before buying. The car's amenities are nice and i love the interior, but the issues with the transmission are dangerous and the car simply isn't safe
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VP
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Vickie P.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/27/2019
Verified Review

Good

The transmission is terrible at a complete stop. The car will either not accelerate at a stop or it will leech forward and catch me off guard when I accelerate. It’s actually dangerous in stop and go traffic.
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MF
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Mark F.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/03/2019
Verified Review

Pretty but no go.

As everyone already knows the dual clutch transmission is dangerous. As the saying goes "He who hesitates is lost" , they were referring to the transmission that usually fails when needed. Step on the gas to go from a slow roll nothing happens then the catch up surge pins you to the seat.Surprise! Cars are coming.
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EC
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Eugenia C.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/27/2019
Verified Review

Jerking

Well I really like the space it offers, but from the 3rd month of driving this vehicle it has been jerking on occassions, I have mentioned it to dealer several times and have been told it is because of the dual clutch, and I would think it would be smoother drive but the jerking is awful, was in traffic on GW bridge in short stop in go traffic and the car did not react well at all it jerked continuously.
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MS
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Margie S.
2016 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/28/2019
Verified Review

I am very dissatisy with the transmisson clutch. I do hope my transmisson don't give out on me because I will never by a Hyundai again. I do hope they stop making this type of transmisson clutch still do not understand it. It's not good.

I will be writing the manufactory on this issue about the transmission clutch. I am very unhappy with it. For the city of Chicago winter I purchase all weather tire because the ones on the vehicle in the beginning for snow over 4 feet over snow was not getting and its bad for this type of transmission clutch. Very displease with it. AND THE SALESMAN DIDN'T MENTION IT.
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