2016 Tucson
I bought the Tucson Sport Limited Edition. I was a big fan of Hyundai owning 2003 Santa Fe for 13 years - best car I ever owned. When I went to replace it, I was a disappointed that it was much larger and much more expensive that what I had bought, even given the 13 years. It felt too much like driving a truck and with the options I wanted it was close to $40,000. So I opted for the Tucson because I wanted to stay with Hyundai given the excellent product and the service at my local Hyundai dealer. I soon found out that this was the first year they had the dual clutch transmission which was a huge problem. The good part is that Hyundai fixed it. I did have some scary moments when the car would not switch gears. After working with my local dealer and a national representative, they replaced my transmission under warranty. That was good for a few months and then the problem happened again. I will not say that it was easy to get the replacement done, as I had to drive with some type of data collector to prove there was indeed an issue, which meant I was driving an unsafe vehicle.I was also not pleased with the trade in amount I was quoted to get a different vehicle. It was again proven that the transmission was faulty. Hyundai again replaced my transmission, and by the way, local dealer Crain gave me a free rental. I now have the third transmission for 6+ months and it seems to be fine. No further problems. The car rides well and gets good mileage. No other problems at all. I will buy from Hyundai again given the incredible service and quality but I do wish they would come up with a car that is between the 2 sizes and not so pricey as the Santa Fe. I do art shows and have to travel with my items and the Tucson is just a bit too small. I also wish it had the newest safety features. I have lane assist and rear back up camera but my husband has a Sonata that has more incredible features.
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Verified Owner
