This was my first suv. I wish I would have stayed with a car. Why I chose a suv over a car? Problems getting in and out of my car. I thought a suv would be easier. I was wrong. I’m used to a car when I hit the gas to accelerate. This car did not have that reaction. It’s engine does not run smoothly, it’s kind of loud at a idle.
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NationalCA - List responded on 12/17/2019 10:05 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
KJ
Karen J.
2020 Hyundai Tucson
Verified Owner
01/13/2020
Verified Review
Forget this go with Kia Sportage
Dont waste your time, go with the kia sportage!!!
Better ride, more attractive, better cost, user friendly. Now stuck for three years. Loud, rough, not attractive, bluetooth problems and delivered with flaws.
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NationalCA - List responded on 01/14/2020 08:11 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
JC
Jessica C.
2020 Hyundai Tucson
04/03/2020
Frustrated and disappointed in backup camera
I bought the Tucson Limited and the backup camera is extremely dark and blurry at night. The dealership compared mine to the same model and acknowledged there was a problem. It has been into services a few times and they can’t seem to fix it. They made promises to fix it, but it has almost been 4 months and it is still not fixed.
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Scott F.
2020 Hyundai Tucson
04/17/2020
Buyer beware
Immediately after purchasing my Hyundai, I discovered the rear wiper fluid dispenser didn’t work. The dealer refused to fix it for free. I was charged a lot to fix a brand new vehicle. I informed Hyundai customer service. They said it’s not their problem — it was between me and the dealer. Apparently Hyundai, and the dealership they allow to sell their vehicles, only guarantee items covered by warranty. All else is “buyer beware.”
I vow to warn every person I can of Hyundai’s terrible policies and advise everyone never to buy a Hyundai vehicle. I hope to be rid of this car as soon as possible. I have nothing good to say about it.
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Alissa L.
2020 Hyundai Tucson
Verified Owner
05/19/2020
Verified Review
Hyundai Needs To RECALL Panoramic Sun Roof - AGAIN!
Right after buying the SUV, we heard a popping noise coming from the sunroof. 4 times in shop, Hyundai is buying back SUV thanks to the Arizona Lemon Law.The sunroofs all made that same popping before they shattered back in 2010-2016. Apparently, the issue is not fixed.
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MERYL B.
2020 Hyundai Tucson
Verified Owner
08/25/2020
Verified Review
The vehicle is expensive, and not very luxurious. It rides well, but not very smoothly over rough road. It has a cheap interior and feels like a stripped down version of my previous Tucson,
This is my third Tuscon, I bought my first in 2009, I leased my second in 2017. This is a lease, I have had the car for one month, its just ok. I am disappointed in almost every aspect of the car. The gas cap has to be manually opened and doesn't even have a latch. The interior is cheap looking and feeling. The radio is average the heat and a/c are noisy. I am looking forward to the end of the lease. I would not have felt this way , if I paid the same or less, however this car is 100 dollars more than my last lease.
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Lesa M.
2020 Hyundai Tucson
Verified Owner
11/10/2020
Verified Review
Hyundai Tucson Sport
Love my Hyundai Tucson sport. It has all of the features and safety features that I wanted which includes the power liftgate. It has good power when you take off and a smooth drive. It’s a very comfortable sporty car which is exactly what I wanted!
Recommended
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MAHESH D.
2020 Hyundai Tucson
Verified Owner
12/09/2020
Verified Review
My first car
I was so happy when I purchased the Tucson but got engine issue after 5days. It was really disappointing. I was never expected that Hyundai car got ant issues related to Engine.
It took 9 days to resolved the Engine Issue.
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NationalCA - List responded on 12/11/2020 09:49 AM
Allow us to look into your concern a little further, a specialist from our corporate office will be in touch with you to investigate further. ^cc
BC
Blythe C.
2020 Hyundai Tucson
Verified Owner
12/13/2020
Verified Review
Worst car experience ever
I bought a brand new 2020 Tucson. It was broken since the day I bought it. The dealership has had it for 50 days plus. Their level of communication and ease of getting my car in to the shop was/is horrible.
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NationalCA - List responded on 12/14/2020 12:03 PM
Allow us to look into your concern a little further, a specialist from our corporate office will be in touch with you to investigate further. ^cc
AZ
Amber Z.
2020 Hyundai Tucson
Verified Owner
12/28/2020
Verified Review
Top of the line Tucson camera quality is terrible
My vehicle camera is either defective or Hyundai does not care about their customers safety in the Tucson model. When I took the car for a test drive it was brand new with all the plastic still around it so I thought the camera had plastic film on it. Once I started driving it home and using the cameras it was so blurry and inconsistent to all the other Hyundai’s my family owns. When I brought it to the dealership they said that’s just the camera. It is unacceptable! I can barely make out a thing on the camera that I spent so much money for. I am very displeased and do not feel safe using the camera system.
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NationalCA - List responded on 12/28/2020 08:32 AM
Allow us to look into your concern a little further, a specialist from our corporate office will be in touch with you to investigate further. ^cc
JC
Jack C.
2020 Hyundai Tucson
Verified Owner
05/06/2021
Verified Review
No car parts to fix car
No good no parts no good no pats no good no parts was never fixed they don’t know when parts are coming the car makes a lot of noise the car sounds like a truck wind comes out of the closed windows I need a new muffler on my new car no good. A lemon
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NationalCA - List responded on 05/07/2021 09:42 AM
Allow us to look into your concern a little further, a specialist from our corporate office will be in touch with you to investigate further. ^cc
AM
Angela M.
2020 Hyundai Tucson
Verified Owner
06/01/2021
Verified Review
Don’t buy it’s junk
I bought my car June 2020 and it’s been at the shop more than with me. They don’t know what’s wrong with my car. The buyback is a joke as we’ll been over you will getting better results. Still fighting 9 months later to get this taken care of. Please don’t buy this or any Hyundai. I use to be a loyal Hyundai person this was my 4th after this never again will I ever buy Hyundai it’s a waste of time and money.
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Steve C.
2020 Hyundai Tucson
Verified Owner
06/05/2021
Verified Review
Lacking.
I was told it had wireless car play to be later informed it does not. Was told it had adaptive cruise control the car does not. Complete bust on this purchase. Not highly recommendable and be careful when you buy at key hyundai it will be a nightmare
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John B.
2020 Hyundai Tucson
Verified Owner
05/04/2022
Verified Review
Must enjoy sitting in a parking lot with a dead battery
The vehicle was a true yellow lemon if you want 200 words I will be happy to provide them. I will never own a Hyundai again, no service, is the only way to describe your shop. Did not back the warranty, I never obtained any satisfaction when brought in for repair. There are no words to describe the dissatisfaction I feel. I sold this piece of crap as soon as I could, I stuck another dealer who was in search of used cars, thank God for the Covid virus I was able to unload this lemon and not take a bath in losses that during normal times I would have. Hyundai can take their vehicles and put them in a place where the sun doesn’t shine!!
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VICTORIA J.
2020 Hyundai Tucson
Verified Owner
09/02/2022
Verified Review
Not happy with brakes
The brakes have been trouble since day 1 with no resolve despite several service visits. I will never purchase a Hyundai again. Customer service was excellent but the truck sucks……….,,,,,,,,,,,……………:::::
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Dakota H. responded on 09/06/2022 08:39 AM
We're very sorry to learn of your experience, Victoria. We have created a case and assigned it to one of our corporate representatives. They will be in touch with you to discuss your concerns further. Thank you.
ER
EDUARDO R.
2020 Hyundai Tucson
Verified Owner
09/27/2022
Verified Review
Great
Did the job really enjoyed the drive wish it was hybrid ir electric. Smooth ride and worked very well. Although I cannot and will not recommend the dealership on 4646 S State St, Murray, UT 84107 horrible experience
Recommended
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ARTHUR L.
2020 Hyundai Tucson
Verified Owner
02/18/2023
Verified Review
Hyundai - Failing at all levels.
Imagine buying a car meant to get you from point A to point B with a great sounding warranty and some maintenance thrown in as well. Imagine that maintenance plan not being explained to you until the day you spend an hour driving to the dealership who sold you the vehicle only to find out that you then have to pay for the oil because its too early for your change(Even though it was dictated by the dealership when to do the oil changes). Now imagine that you start to enjoy the vehicle even if the dealership mislead you with the maintenance then around 11,000 miles your car exhibits some god awful noises out of the exhaust. Your catalytic converter has somehow failed waaaaaaay shorter than it is to be expected. Now imagine you drive that hour to the dealership only for them to 'visually inspect' this failure and tell you that they've found nothing wrong.
Hyundai has failed me each step they could. First with the maintenance. Second with the exhaust. And again when I attempted to contact Hyundai through other routes to get help for the issue - only to be dismissed. They have my money already - why worry.
I've since bought a Toyota and love it.
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JERALD C.
2020 Hyundai Tucson
Verified Owner
04/01/2023
Verified Review
Made a poor choice
Hyundai has proven itself to be unsupportive of their design and vehicles they sell. The recent debacle with the ignition switch weakness to theft is sufficient to demonstrate this is an inferior brand.
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Hyundai Motor America NCC responded on 04/03/2023 08:04 AM
Safety is our top priority; we would like to contact you to discuss your concerns further. Thank you. ^cc
CT
Carlos t.
2020 Hyundai Tucson
04/19/2023
Safety features failure
I purchased a 2021 Tucson , one of the safety features i like are the anti collision sensor as well of the 7 air bag on the interior, unfortunately i was in a accident which results in a total loss, believe it or not non of the airbags was deployed and the anti collision sensor in a medium sensitivity was not working as well.
I would not recommend the brand at all.
After inspection by Hyundai ingeniers they said that everything works normal lol even with the physical and obvious results.
Please think twice before to decide to buy those brand.
Also check the recalls that they have are a lot , and some of them related with safety features.
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Sharon M.
2020 Hyundai Tucson
Verified Owner
10/09/2019
Verified Review
Tucson Review
I had the less then a week and they had to fix the same thing 3 times already and it is still not fixed properly. I have to take the car back again. Once I'm physically able to take the car back again .
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