AC

ALEXIS CAMPISI

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(71 reviews)
72

RW
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Robert W.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
It’s always amazing.
Lexi was super helpful in explaining everything to me about my warranty and all that was done for my vehicle.
PAIGE P. from Hyundai of Wesley Chapel responded on 09/17/2021 05:18 AM

Thank you so much for the 5 Star Review Robert! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

DK
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David K.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Oil change and tire rotation
Everything was perfect
PAIGE P. from Hyundai of Wesley Chapel responded on 09/17/2021 05:17 AM

Thank you so much for the 5 Star Review David! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

VN
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Vickie N.
Lutz, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
my go to dealership
right by my house and always take good care of my hyundai
PAIGE P. from Hyundai of Wesley Chapel responded on 09/11/2021 10:04 AM

Thank you so much for the 5 Star Review Vickie! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

DB
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Debra B.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
My Elantra's visit to the spa...lol
The new staff was friendly, interactive, and professional. My Elantra and I both left very happy.
PAIGE P. from Hyundai of Wesley Chapel responded on 09/07/2021 05:36 AM

Thank you so much for the 5 Star Review Debra! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

LB
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Lucie B.
Ruskin, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service Experience
Check in process was great and the young lady at counter was very helpful.
Hyundai needs to do a better job at getting people in for service appointments times are always a week or 2 out to get your car in..
PAIGE P. from Hyundai of Wesley Chapel responded on 09/07/2021 05:37 AM

Thank you so much for the 5 Star Review Lucie! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

PF
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Peter F.
Tampa, FL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/02/2021
Service Type: Repair
verified customer Verified Customer
3
Category: Service
No accountability with service
The brand open till this car has been a great value and a pleasurable drive. I don’t know if my 2018 Sonata has real problems or if the problems stem from the service teams incompetence. I’ve had to replace two starters in less than three months. My last interaction with this dealership I opted to replace my belts, all my brakes, and my filters costing me close to $1000. Normally that is money well spent to keep your car going however in this instance I left the dealership after picking up my car and had to turn around within a mile and a half from the dealership. Warning lights came on telling me that there’s something wrong with my ABS brakes that I just spent a lot of money to replace. After diagnostics it was a sensor and the dealership wanted me to pay $250 to replace the sensor. Yes right after I got my car back from them changing the brakes. The explanation to me that one didn’t have anything to do with the other aunt their response after asking for the service manager was that I could get 10% off of the cost to replace a sensor. The best part is they let me leave after explaining how dangerous it is to not have that sensor and I still haven’t had the service manager contact me. This issue aligned with the first starter issue specifically at this dealership has calls me not to look at Hyundai again. Seriously thinking of selling my car right now
PAIGE P. from Hyundai of Wesley Chapel responded on 09/03/2021 05:06 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Dade City, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great
Fantastic service
PAIGE P. from Hyundai of Wesley Chapel responded on 08/31/2021 06:23 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

SF
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Sandra F.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent service
I highly recommend that you make an appointment. My car was done within the hour. Lexie is very nice and she made sure that my wait was pleasant.
PAIGE P. from Hyundai of Wesley Chapel responded on 08/31/2021 06:30 AM

Thank you so much for the 5 Star Review Sandra! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Great service. Would recommend.
PAIGE P. from Hyundai of Wesley Chapel responded on 08/31/2021 06:38 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

VH
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Vincent H.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great experience
I am a loyal Hyundai owner and my experience at Hyundai of Wesley Chapel was nothing short of exceptional.
The staff was professional and courteous and our salesman, Mega Assad, was very helpful in finalizing our deal.
He was with us every step of the way and we were very pleased with his attentiveness
PAIGE P. from Hyundai of Wesley Chapel responded on 08/31/2021 06:44 AM

Thank you so much for the 5 Star Review Vincent! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Wimauma, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great Experience!
Overall, I have had great experiences with Hyundai of Wesley Chapel. Personnel is always courteous and informative, and my most recent service appointment was much quicker than it has been in the past, so hopefully that's an indication that they're working on their servicing times.

I also want to take a moment to say that I really appreciate a company that embraces employee individuality. I loved seeing Lexi's fun hair and thought that it'd be nice if other companies would follow suit and allow employees to display their individuality. Of course Lexi was also fantastic as our representative as well, so kudos all around!
PAIGE P. from Hyundai of Wesley Chapel responded on 08/26/2021 09:53 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

EI
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Emunah Yiskah I.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Great service
Fast service great team.
PAIGE P. from Hyundai of Wesley Chapel responded on 08/26/2021 09:53 AM

Thank you so much for the 5 Star Review Emunah! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

EG
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Ereina G.
Lutz, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Very Pleased
Our service tech Lexie was great! She was attentive to our needs. Responded promptly to my text messages about questions and got us in and out without any issues. I'll be requesting her as our technician from here on out.
PAIGE P. from Hyundai of Wesley Chapel responded on 08/20/2021 05:28 AM

Thank you so much for the 5 Star Review Ereina! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

AP
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Anne P.
Wimauma, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great experience with everything from purchasing a vehicle and the service department.
Great experience with the whole process from looking at vehicles, making a purchase, and bringing the car in to have the windows tinted. Exceptional dealership facility.
PAIGE P. from Hyundai of Wesley Chapel responded on 08/13/2021 08:21 AM

Thank you so much for the 5 Star Review Anne! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

MH
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Martin H.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Xxx
Xxx
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/30/2021 05:40 AM

Thank you so much for the 5 Star Review Martin! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
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