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ANTHONY J DEVINCENT

Lakeland Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(135 reviews)
56

Reviews of ANTHONY J DEVINCENT

ML
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Monte L.
Lakeland, FL
2020 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/13/2021
Service Type: Repair
Category: Service
Great Experience
Have owned three Hyundai's in the past, and my service from the Staff and Service Dept, has been nothing short of great service
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 07/13/2021 02:49 PM

Thank you for speaking with us and if you need anything else please do not hesitate we are here to help

Employees worked with
AD
ANTHONY J DEVINCENT
KB
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Kenneth B.
Lakeland, FL
2016 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/01/2021
Service Type: Repair
Category: Service
Standard Vehicle Service
I scheduled an appointment on-line, with no difficulty. Arrived early to drop-off the vehicle and was met by Anthony. He found my information and we agreed on synthetic oil, for which he offered me a coupon. Because I am a repeat buyer, it took Anthony all of two minutes to process me and I was headed out the door. When the work was completed, he called and the vehicle was waiting. Fees were as indicated. Great FIVE STAR service.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 07/01/2021 03:11 PM

Thank you speaking with me and if you need anything more please let us know. 

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
MW
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Margaret W.
Auburndale, FL
2013 Hyundai Sonata
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/19/2021
Service Type: Maintenance
Category: Service
So very pleased with Jessica and staff.
No better place to have your car serviced.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 06/23/2021 08:51 AM

Thank you for speaking with us and if you need anything we are here to help 

Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Clearwater, FL
2020 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/15/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Should receive print out of work completed
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 06/15/2021 03:24 PM

Thank you for taking the time to complete the survey. We greatly value your feedback and use this as a tool to learn and grow. I would like to apologize for any short comings and would like to speak with you and resolve any concerns and offer assistance. Our team will be reaching out to speak you soon. Thank you again and have a great evening.

Jessica Alexander

Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Lakeland, FL
2013 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021
verified customerVerified Customer
Category: Service
Fast service without an appointment for oil change.
didn't take long for oil change
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/11/2021
Service Type: Maintenance
Category: Service
time for service
Was less than An Hour
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 06/11/2021 11:49 AM

Thank you for speaking with us and if you need anything else please do not hestiate we are here to help 

Employees worked with
AD
ANTHONY J DEVINCENT
DB
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Deno B.
Lakeland, FL
2016 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/11/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
When serving your vehicle be prepared to wait , or drop off vehicle and pick up later
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 06/11/2021 12:09 PM

Thank you for taking the time to complete the survey. We greatly value your feedback and use this as a tool to learn and grow. I would like to apologize for any short comings and would like to speak with you and resolve any concerns and offer assistance. Our team will be reaching out to speak you soon. Thank you again and have a great day. 

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
CK
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Charles K.
Lakeland, FL
2017 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/12/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not happy
Not happy with The service representative. He was not very happy and didn’t seem to care. No one ever came out to me to let me know what was going on with my vehicle. After waiting for an hour and a half I had to ask. Then I was just given a piece of paper and told that my car would be ready soon.
Not Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 05/16/2021 06:10 AM

We have attempted to contact you via phone and would like the opportunity to speak with you. Please free to call me directly or email. Have a great day and I look forward to hearing from you soon.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Lakeland, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Big improvement when Jessica became the service manager.
I have been going to the Lakeland Auto for years. Should I have a problem I am sure I could get it resolved.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:59 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Lakeland, FL
2015 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Qualitiy personal
Experience was great.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:58 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Kissimmee, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Best overall
Best service. It’s a drive for me, but they are very user friendly.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:02 AM

We truly appreciate your business and thank you for choosing Lakeland Hyundai.  If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
SS
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Shelley Anne S.
Lakeland, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very good service
The dealership is very friendly and polite plus they have snacks and wifi while you wait, and very clean waiting area.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:02 AM

We truly appreciate your business and thank you for choosing Lakeland Hyundai.  If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
ML
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Marie L.
Mulberry, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
We always get very good service and the staff are very friendly and helpful.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:00 AM

We truly appreciate your business and thank you for choosing Lakeland Hyundai.  If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
JR
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John R.
Lakeland, FL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Overall great service.
As always, great service.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:57 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Lakeland, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Over all I was satisfied with people, and service. I was a little disappointed it took 2 hours for my certified check.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:57 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Lakeland, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
always friendly and keeps me undated on my car!
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:56 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
SC
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Steven C.
Davenport, FL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thumbs up
?
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:54 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
KL
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Kellen L.
Plant City, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer servixe
Courteous And speedy service
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:54 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
NB
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Norma B.
Auburndale, FL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai service
Excellent as usual
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/26/2021 05:51 AM

We truly appreciate your business and thank you for choosing Lakeland Hyundai.  If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
GV
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Genette V.
Lakeland, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
I went for an oil change and everyone greeted me with a smile. They are knowledgeable and have always provided great service.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/26/2021 05:51 AM

We truly appreciate your business and thank you for choosing Lakeland Hyundai.  If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
DB
gravatar
David B.
Zephyrhills, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service appointment
Great service in a timely manner.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/19/2021 06:52 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
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