AF

Ashton Fowler

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(267 reviews)
79

SS
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SUSAN S.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2022
verified customerVerified Customer
10
Category: Service
quick service
I totally trust the employees at Mike White Ford. They are courteous and efficient. I never have to wait a long time and they always do a good job.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/14/2022 01:59 PM

Susan, thank you for the kind review! We're so glad to have earned your trust. We hope to serve you for many more pleasant experiences in the future.

Employees worked with

Verified Customer
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2022
verified customerVerified Customer
10
Category: Service
Service
Ashton was awesome as my service advisor this visit.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/11/2022 03:49 PM

Anonymous, thank you for the awesome review! We'll be sure to pass along your kind words to Ashton! Thank you for choosing Mike White Ford!

Employees worked with

TH
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TERRY H.
Spokane, WA
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2022
verified customerVerified Customer
10
Category: Service
service
good customer service...fast on oil chg...
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/03/2022 03:22 PM

Terry, thank you for the 5 star review! We're grateful that you chose Mike White Ford!

Employees worked with

CL
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CHEYENNA L.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2022
verified customerVerified Customer
10
Category: Service
Quick timely service.
In and out on time. Service advisers were awesome.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/03/2022 03:22 PM

Cheyenna, thank you for the awesome review! We're so glad that you had a pleasant and speedy service! We look forward to serving you again in the future!

Employees worked with

MW
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MELANIE W.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2022
verified customerVerified Customer
10
Category: Service
Great, courteous service.
This was my first time having my vehicle serviced here and I was very impressed by the level of service and how friendly and courteous my service writer was. I will certainly be back again.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/03/2022 03:21 PM

Melanie, welcome to the Mike White Ford family! We're so grateful that you gave us a chance and glad that you had a pleasant experience! We look forward to serving you again in the future!

Employees worked with

JS
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JEANINE S.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2022
verified customerVerified Customer
10
Category: Service
Positive experience
As a retired ASE certified auto technician and fleet supervisor, I am critical of service providers. I have never had a bad experience with Mike White Ford.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/03/2022 03:18 PM

Jeanine, thank you for the excellent review! We're so glad that you've had such positive experiences and we value your experience and expertise! We look forward to serving you again in the future!

Employees worked with

SA
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SHERE A.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2022
verified customerVerified Customer
10
Category: Service
Great customer service from making the appointment for an oil change all the way through to the actual service.
Great customer service from making the appointment for an oil change all the way through to the actual service.
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/30/2022 03:00 PM

Shere, thank you for the 5 star review! We're so glad that you had such a positive experience with our team! We look forward to serving you again in the future!

Employees worked with

MB
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MARTY B.
Saint Maries, ID
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/28/2022
verified customerVerified Customer
5
Category: Service
Oil leaks mentioned but could not tell me what is leaking?
Couldn't tell me where the oil leaks are so I can have them fixed? I thought this is why I have the dealer do all my oil changes. Disappointing.
Employees worked with

HG
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HOLLY G.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2022
verified customerVerified Customer
10
Category: Service
Service and tire rotation
This service was done in a fast and professional manner. The findings were explained to my satisfaction and the service advisor was excellent with the explanation of every item,
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/30/2022 02:58 PM

Holly, thank you for the positive review! We're glad that you had a good experience with your advisor and that your service was completely successfully! We look forward to serving you again in the future!

Employees worked with

MM
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MARK M.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2022
verified customerVerified Customer
10
Category: Service
Oil change
Great job
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/27/2022 04:41 PM

Mark, thank you for the great review! We're glad that your oil change was smooth and successful! We look forward to the opportunity to serve you again in the future!

Employees worked with

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Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2022
verified customerVerified Customer
10
Category: Service
Ford service
Ashton was very helpful and knowledgeable. I always appreciate the care taken at Mike White Ford.
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/27/2022 04:38 PM

Anonymous, thank you for the 5 star review! We're so glad that you had a positive experience with Ashton. We will be sure to pass along your kind words. Thank you for choosing Mike White Ford!

Employees worked with

PM
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PATRICK M.
Harrison, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2022
verified customerVerified Customer
10
Category: Service
Front and Rear Brakes
Excellent Customer Service
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/22/2022 03:05 PM

Patrick, thank you for the excellent review! We're so glad that your brake appointment went smoothly! We appreciate the opportunity to serve you!

Employees worked with

GZ
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GINA Z.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2022
verified customerVerified Customer
10
Category: Service
Excellent friendly staff
Loved the timeliness if my appointment!
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/22/2022 03:05 PM

Gina, thank you for the excellent review! We're very proud of our staff and their timeliness and glad that you got to experience both! We look forward to serving you again in the future!

Employees worked with

DT
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DEBRA T.
Wallace, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2022
verified customerVerified Customer
10
Category: Service
service Department
The service Department guys are great!
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/20/2022 02:54 PM

Debra, thank you for the great review! We're very proud of our service team and will pass along your kind words. Thank you for choosing Mike White Ford!

Employees worked with

Verified Customer
Bonners Ferry, ID
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/15/2022
verified customerVerified Customer
1
Category: Service
Never nice or personable
Seemed like every vehicle exiting the garage/service area was going faster then they should. Expected to have a shuttle available yet they only have that on certain days of the week which would have been nice to know in advance. Nobody explains anything and when you ask questions they don’t have the answer and act like that’s ok. No go find the answer. Bunch a guys standing around and never offer to assist or ask if they can help because “they” aren’t the ones who helped you in the first place, like you’re not my customer. They were done with my vehicle and didn’t pull it up around through the service garage like I had to when it was dropped off like Subaru does. Ford hands you the keys and says it’s outside.
Employees worked with

Verified Customer
Post Falls, ID
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/15/2022
verified customerVerified Customer
3
Category: Service
Service
When I went to check out after a lengthy wait, there were 6 guys behind the counter but not could help me???? I was getting angry. Had already sat in the lobby for 1 hr and 45 min with a 4 year old. I asked one guy to check me out and he couldn’t, he was busy. Ridiculous! 6 of them……..really???
Employees worked with

RG
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RUSSELL G.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2022
verified customerVerified Customer
9
Category: Service
Regular maintenance service
The service was extremely fast, very short wait. All issues were explained thoroughly and at an appropriate level. I recommend them for this service.
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/19/2022 02:51 PM

Russell, thank you for the fantastic review. We're so glad that you service experience was fast and the team explained everything thoroughly. We look forward to serving you again in the future.

Employees worked with

WN
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WILLIAM N.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2022
verified customerVerified Customer
10
Category: Service
Good and fast
Mike White Ford always goes above and beyond
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/19/2022 02:38 PM

William, thank you for the 5 star review! Above and beyond is our standard way of thinking! Thank you for choosing Mike White Ford!

Employees worked with

TD
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THOMAS D.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2022
verified customerVerified Customer
10
Category: Service
. Service
The service was prompt, courteous, and professional. The technician also observed a potential front differential leak. A follow up appointment was scheduled for further diagnosis.
Thank you.
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/19/2022 02:37 PM

Thomas, thank you for the great review. We're so glad that we were able to make sure that your vehicle was in tiptop condition and safe to drive. Thank you for choosing Mike White Ford!

Employees worked with

SB
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STEVE B.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2022
verified customerVerified Customer
9
Category: Service
Quick and thorough service
Outstanding performance by service department. 1 hour start to finish. Took my vehicle upon arrival. Great job!
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/19/2022 02:34 PM

Steve, thank you for the outstanding review! We're so pleased that we were able to assist in a timely and pleasant manner. Thank you for choosing Mike White Ford!

Employees worked with
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