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ARTHUR J WILSON

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(143 reviews)
86

Reviews of ARTHUR J WILSON

GH
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George H.
Land O Lakes, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
good service reps
JW very helpful. When service seemed to draw-out JW kept me informed,
PAIGE P. from Hyundai of Wesley Chapel responded on 03/04/2022 06:56 AM

Thank you so much for the 5 Star Review George! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
CB
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Christine B.
Zephyrhills, FL
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Phenomenal service.
Great team all around.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/03/2022 06:04 AM

Thank you so much for the 5 Star Review Christine! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
SS
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Sandra S.
Land O Lakes, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Scheduled maintenance and follow up
The counter technician, A.J. Wilson, was very honest, professional, and helpful. Much appreciated.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/02/2022 08:50 AM

Thank you so much for the 5 Star Review Sandra! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
JE
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John E.
Tampa, FL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Excellent
Everything went great
PAIGE P. from Hyundai of Wesley Chapel responded on 02/26/2022 10:04 AM

Thank you so much for the 5 Star Review John! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
GM
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Goitzen M.
Wesley Chapel, FL
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Very good service.
My drop-off was very quick handled by the service advisor Arthur.
Even so the pickup!
PAIGE P. from Hyundai of Wesley Chapel responded on 02/24/2022 05:46 AM

Thank you so much for the 5 Star Review Goitzen! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
RH
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Robert H.
Land O Lakes, FL
2019 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great Sales & Service
We buy all our cars (8 so far) from this dealership. Sales people are knowledgeable and courteous. Service Department goes above and beyond expectations to take care of us.
JOHN W C. from Hyundai of Wesley Chapel responded on 02/22/2022 06:18 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
AW
ARTHUR J WILSON
LP
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Lisa P.
Wesley Chapel, FL
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Love Hyundai
AJ was so nice & professional . This most recent trip to get service was a breeze .
PAIGE P. from Hyundai of Wesley Chapel responded on 02/21/2022 05:40 AM

Thank you so much for the 5 Star Review Lisa! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
GG
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Gordon G.
Lutz, FL
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Good Communication and No Suprises!
First time using Service @ Hyundai Of Wesley Chapel. AJ, took the time to communicate and answer all my questions. My windshield has been replaced twice on my Santa Fe and AJ communicated with AutoGlass America to resolve the Front Camera Calibration. All in All, the experience was Fantastic!
PAIGE P. from Hyundai of Wesley Chapel responded on 02/19/2022 10:15 AM

Thank you so much for the 5 Star Review Gordon! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Wesley Chapel, FL
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Customer Service
The waiting area needs to be redone. Customer service was great, love the staff
PAIGE P. from Hyundai of Wesley Chapel responded on 02/15/2022 08:06 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
AW
ARTHUR J WILSON
DA
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Deborah A.
Zephyrhills, FL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent dealership
Excellent service and very friendly would recommend to anyone
PAIGE P. from Hyundai of Wesley Chapel responded on 02/15/2022 08:06 AM

Thank you so much for the 5 Star Review Deborah! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Zephyrhills, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Job very well done
Nice friendly professional staff
PAIGE P. from Hyundai of Wesley Chapel responded on 02/15/2022 08:08 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
AW
ARTHUR J WILSON
SM
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Suzanne M.
Dade City, FL
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
I always try to get appointments for service, but it’s not always possible. Whether I have an appointment or not, I’m always treated professionally. The service staff is always friendly and helpful.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/10/2022 06:16 AM

Thank you so much for the 5 Star Review Suzanne! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Zephyrhills, FL
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Service with a smile
Courteous knowledgeable staff
PAIGE P. from Hyundai of Wesley Chapel responded on 02/08/2022 08:07 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
AR
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April R.
Land O Lakes, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Very pleased with the service department. Great customer service and didn’t wait long for the vehicle to be serviced.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/08/2022 07:59 AM

Thank you so much for the 5 Star Review April! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
RP
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Raymond P.
Fl, FL
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
verified customer Verified Customer
10
Category: Service
Quality Friendly Service
The quality of service provided to me during my scheduled appointment was outstanding. I walked in and was greeted by my service rep who checked me in and gave me an approximate time when the maintenance work would be done. I was able to leave the property to run some errand. Within an hour I got a call saying that my vehicle was done. When I returned, I was given a detailed explanation of the work that was done and potential issues in the future. My overall experience, including the level of customer service was outstanding. I would recommend this dealership to family and friends.. I'm a happy customer!
Employees worked with
AW
ARTHUR J WILSON
RP
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Raymond P.
Fl, FL
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
verified customer Verified Customer
10
Category: Service
Quality Friendly Service
The quality of service provided to me during my scheduled appointment was outstanding. I walked in and was greeted by my service rep who checked me in and gave me an approximate time when the maintenance work would be done. I was able to leave the property to run some errand. Within an hour I got a call saying that my vehicle was done. When I returned, I was given a detailed explanation of the work that was done and potential issues in the future. My overall experience, including the level of customer service was outstanding. I would recommend this dealership to family and friends.. I'm a happy customer!
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2022
Service Type: Maintenance
9
Category: Service
Quick and easy
My experience on this appointment went very well. I was reminded of my appointment day and time. The check in process was painless and quick. I was notified within an hour when my vehicle was ready to be picked up and the charges for the service, Overall I'm pleased with the service and cost.
JOHN W C. from Hyundai of Wesley Chapel responded on 02/03/2022 03:43 PM

Thank you for taking the time to complete the survey! We look forward to helping you in the future. Sincerly, John Cate, Service Manager Hyundai of Wesley Chapel.

Employees worked with
AW
ARTHUR J WILSON
JL
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Josue L.
Zephyrhills, FL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
had a very good one
been there for a couple off times for service never had to wait to long for the service and for them to return the vehicle back to me staff is friendly have nothing negative to say at this point
JOHN W C. from Hyundai of Wesley Chapel responded on 01/31/2022 11:46 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
SS
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Sandra S.
Land O Lakes, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service was completed in timely matter
Very nice explanation of everything that needed to be serviced and done timely matter
JOHN W C. from Hyundai of Wesley Chapel responded on 01/31/2022 11:45 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
PG
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Paul G.
Zephyrhills, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Great service!
JOHN W C. from Hyundai of Wesley Chapel responded on 01/31/2022 11:44 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
AD
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Angela D.
Zephyrhills, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Exceptional Service
AJ, my service advisor was able to get me in for an oil change plus 2 other things that were recommended. He got me a Lyft to and from an appointment promptly while my car was being serviced and is always a great communicator. I will continue to drive to Wesley Chapel Hyundai and go on a day AJ works to continue getting the best service!
JOHN W C. from Hyundai of Wesley Chapel responded on 01/29/2022 01:25 PM

Thank you so much for the 5 Star Review David! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
AW
ARTHUR J WILSON
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