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BEN GIRARD

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1203 reviews)
87

SC
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Susan C.
San Tan Valley, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional and knowledgeable
They are honest, professional, courteous and very knowledgeable. They went above and beyond to determine the problem with my car. They kept me informed every step of the way.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/19/2017 03:29 PM

Thank you for the wonderful review.

We are happy to be your dealership and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

GW
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Gary W.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Always handle everthing in a professional manner
Ben is our service representative
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2017 12:54 PM

Thank you for the wonderful review.

It has been our pleasure to be your Azera dealer and we look forward to serving you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with

TM
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Tracy M.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
They treat you like family
Wouldn't go anywhere else to get my grocery getter fixed. They treat you like family and they will NOT scam you.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2017 12:53 PM

When you're here, you are family.

Thank you for choosing us and we look forward to being here for you for all the years, miles, and family reunions to come.

Michael Southern
Service Manager
(big brother) 

Employees worked with

KN
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Kathryn N.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy customer
Always friendly, fast service. You feel very well taken care of !
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/17/2017 11:33 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional and quality
I have been to other Hyundai dealerships in the valley for service on my car and none compare to the professionalism, friendliness and quality of North Scottsdale Earnhardt Hyundai ! I have recommended this dealership to several friends. It is a bit of a drive for me...but the end product and service are worth it!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/14/2017 08:54 AM

Thank you for the wonderful review.

We are glad you find us a cut above our competition and we appreciate the extra miles you drive to see us for service.  We are happy to be your dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Efficient & personable.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/13/2017 08:39 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

SK
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Steve K.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Allways excellent service
Taking great care of my vehicle for 5 years
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/13/2017 08:49 AM

Thank you for the excellent review.

We have been happy to be your Hyundai dealer these many years now and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with

CM
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Cindy M.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone is friendly and helpful
Ben did a great job. My car was towed into the shop on Saturday around 11:30am. Ben contact me right away and I explained what was going on and he said he would try to get to it that day but couldn't promise. The service department was extremely busy on Saturday. He contacted me a 4:30 pm my car was fixed. I really appreciated the great turn around of getting the car completed.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/13/2017 08:57 AM

Thank you for the wonderful review for Ben Girard and the rest of our service team.

We're glad we could help with your unexpected Saturday surprise and help save the weekend.  Thank you for choosing us and we look forward to seeing you next time for a planned visit.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Efficiant, pleasant serviceman, good environment
Always pleasant and courteous.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/09/2017 12:57 PM

Thank you for the 5-star review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

GP
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George P.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
'Earnhardt Staff
Outstanding
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/09/2017 12:58 PM

Thank you for the outstanding review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

NK
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
BEST Service rep in the business
My service rep is great. Only guy I trust in the business.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/09/2017 01:06 PM

Thank you for the 5-star review and recommendation for Ben Girard your advisor.

We are happy to be your Veloster dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

CW
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
It's all about me!
I've had only great service since I started going to this dealership.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/09/2017 01:06 PM

It is all about you!

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

GP
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Geraldine P.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Competent and friendly in v ery nice quarters
See above
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/09/2017 01:05 PM

Thank you for the 5-star review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Helpful and honest information and very friendlyon Thursday 19 and courteous.
Helpful honest information and very and very friendly and courteous.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/09/2017 01:03 PM

Thank you for the 5-star review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

JD
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, great service manager
I have recommended friends to Earnhardt Hyundai - my sister bought her car from them! I love the service department.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/09/2017 01:01 PM

Thank you for the 5-star review and recommendation.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

MS
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Michelle S.
Scottsdale, AZ
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good/Average
I would like notification on services and price that are needed in the future of my hyundai
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/04/2017 07:55 AM

Thank you for your input.

Your service advisor will provide you a menu with the common service operations based on time and mileage and our current pricing for those services.  Generally there are comprehensive services due every 15,000 miles with oil changes and rotations every 3,750 miles in between.  Visit our webiste at any time to see which services are coming due on your car.

We appreciate your business and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with

E
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E.
Scottsdale, AZ
2015 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Almost perfect
Just a couple of things need to be adjusted. Updated my radio but now it does not display the artist. Time out different than calculated. Other wise an A+ on staff and efficency
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/04/2017 07:57 AM

Thank you for the feedback.

Your advisor will reach out to review the changes on your radio and we figure out the solution.  Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

RS
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Robert S.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always an excellent experience
Very pleased with the service received, always. The Team is very professional, work performed in a very timely manner and my car returned washed and spotless. Kudos to the Service Manager for running an excellent organization!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/02/2017 10:46 AM

Thank you for the excellent review.

We are so very happy to be your dealer and we look forward to serving you for all the years, miles, and Hyundais ahead.

Michael Southern
Service Manager

Employees worked with

RF
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Robert F.
Fountain Hills, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Santa Fe Sport Routine Maintenance
Prompt, courteous, friendly, professional service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/28/2017 03:51 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Tempe, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
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Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/28/2017 10:49 AM

Thank you for the 5-star review.

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Michael Southern
Service Manager

Employees worked with
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