Business Solutions
English Español
SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / BEN GIRARD
avatar

BEN GIRARD

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1203 reviews)
87

Reviews of BEN GIRARD

Verified Customer
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service as usual
I just had my 90K mile service on my Santa Fe. Everything went smoothly and quickly and my car came back to me cleaner than it went in. What's mot to like.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/28/2017 10:48 AM

Thank you for the excellent review.

We are so very happy to be your dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
CC
gravatar
Charles C.
Phoenix, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The Best
The AC is Phenomenal af
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/28/2017 10:47 AM

That sounds like some cold AC.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
DF
gravatar
Daniel F.
Paradise Valley, AZ
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Dan F
Service was professional and friendly.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/28/2017 10:46 AM

Thank you for the 5-star review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
Verified Customer
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
dealership
Friendly, clean, helpful,
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/26/2017 08:05 AM

Thank you for the greatreview and Tweet about our service.

We are happy to be your dealer and we look forward to seeing you and your Coupe again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
SC
gravatar
Salvatore C.
Scottsdale, AZ
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Exceptional service.
I brought in my 2015 Santa Fe Ltd for routine service which was completed to my satisfaction, and my vehicle was washed while I waited (less than one hour) in a well appointed waiting area. My service advisor, Ben Girard, was extremely friendly, courteous, and professional.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/26/2017 08:04 AM

Thank you for the fantastic review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
Verified Customer
Scottsdale, AZ
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service.
Above and beyond.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/26/2017 08:00 AM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
JF
gravatar
Judi F.
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The food you offer and some of the people
Overall improve
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/22/2017 02:08 PM

Thank you for the positive review.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
CP
gravatar
Constance P.
Scottsdale, AZ
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Earnhardt Hyundai Gives Peace of Mind
I bought my Elantra new in 2011 and every bit of work has been done at the dealership, including new tires. By doing so, I know that my car is always in tip top shape and ready to go on a road trip with a moment's notice. Every time I have visited Earnhardt, the work has been done in a timely fashion often while I waited. Love my Hyundai, love Earnhardt!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/22/2017 12:00 PM

Thank you for the wonderful review.

We appreciate your loyalty over the years and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
RS
gravatar
ROBERT S.
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent response time and service.
After the transmission failed on our new 2018 Elantra at just over 300 miles, Earnhardt service replaced the transmission and provided a rental car for us to use while the service was being accomplished. It was completed ahead of estimated schedule and both Ben and Jason handled it with professionalism and great customer cafre.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/20/2017 02:21 PM

Such an unusual turn of events, thank you for the excellent review.

We are glad we could help get you in and out and back to enjoying your new car.  Thank you for choosing us and we'll look forward to seeing you again in a few months when it is time for your first oil and filter change.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
CH
gravatar
Charles H.
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Exceptional Service.
Always a pleasure to deal not only with Ben & Mike, but the associates behind the scene doing all the work. Thanks to all.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/20/2017 07:43 AM

Thank you for the glowing review here and on Yelp!

It is our pleasure you be your Hyundai and Genesis dealer and we look forward to being here for you for all the years, miles, and vehicles to come.  Thank you for your loyalty and we'll see you again next visit in whatever car you bring.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
Verified Customer
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt, friendly service with a smile. A smile goes a long way. I feel confident with the dealership and Ben for my service.
See above
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/18/2017 01:51 PM

Thank you for the 5-star review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
DR
gravatar
Dave R.
Phoenix, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly service fast
I will never take my Hyundai anyplace else for service!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/18/2017 07:41 AM

Thank you for the wonderful review.

We are happy to be your dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
Verified Customer
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Making the customer feel that one' concerns are listened to and will be taken care of as though it is important
5 stars
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/16/2017 08:20 AM

Thank you for the 5-star review.

We do care, and we are very happy to be your dealer.  Thank you for choosing us and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
Verified Customer
Las Vegas, NV
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and easy
Service techs provided quick service with comprehensive details
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/16/2017 08:18 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
SS
gravatar
Sharon S.
Scottsdale, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review of Sharon Shapiro
Always a pleasure to come into this facility.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/15/2017 07:34 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
DW
gravatar
Donna W.
Phoenix, AZ
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
My Service Advisor Is The Best
My car is part of a driver study. Ben took the time to call them because of their products interfering with my car's computer system. The folks conducting the study were impressed with his interaction with them! I told them that my Service Advisor (Ben Girad) is always on point!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/14/2017 12:03 PM

Thank you for the excellent review for Ben Girard your advisor.

We are happy to be your dealership and also glad we could help resolve this very unusual issue on your driver-study test-vehicle - it was a new one on us.

We'll be here when you need us.  We very much appreciate that you've shared your impressions of our team and especially of Ben.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
LB
gravatar
Lynn B.
Fountain Hills, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The people are great
You are the best, and that ain't no bull!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/14/2017 10:05 AM

Our customers are the best and that ain't no bull either!

Thank you for the wonderful review and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
CB
gravatar
Clinton B.
Scottsdale, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Clint
Clean, prompt & courteous
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/12/2017 02:32 PM

Thank you for the 5-star review.

We are happy to be your dealer and we look forward to seeing you again.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
Verified Customer
Paradise Valley, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Problem fixed
Your service department and service writers always do a topnotch job. About the only weak link seemed to be your driver Tom (I believe) who constantly groused about every pickup and every call request from your service writers. I felt bad for them because they
knew he had customers in the car with him and couldn't set them straight. He needs to be reminded that this isn't "Tom Hyundai North Scottsdale" and that he is part of a team and needs to be courteous to both customers and team members. To many customers, he is "the face of the franchise."
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/12/2017 02:49 PM

Thank you for the candid feedback.

We'll sit and visit with Tom, but I am glad that the rest of our team performed to our expectations.  We will remind Tom that he is the face of our store and should always have his best foot forward.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
JP
gravatar
Jerome P.
Scottsdale, AZ
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change & tire roATION
Finished in time estimated.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/11/2017 02:02 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.