avatar

BEN GIRARD

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1203 reviews)
87

VA
gravatar
Vern A.
New River, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great every time
Experience has been great every time regardless of service needed. Ben Gerard wrote up my first service order years ago and treated me so well that I have worked with him ever since.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/01/2020 01:53 PM

Thank you Vern for the wonderful review and recommendation for Ben Girard your advisor.

We are very glad to have him on our team and we look forward to being here for you and your hybrid for all the years and miles, and miles, and miles ahead.

Michael Southern
Service Manager

Employees worked with

CW
gravatar
Colleen W.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Routine oil change
Got my usual great service. Never anything different!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/01/2020 01:51 PM

Thank you Colleen for the wonderful review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

LR
gravatar
Liz R.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Painless and timely
Ben Girard and the entire service team make the automobile maintenance process painless. That degree of ease likely helps our Hyundais last longer...we don't dread going to the 'car' doctor.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/01/2020 01:28 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Cave Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
excellent
As always, very good in all details.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/24/2020 07:55 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

DV
gravatar
Dean V.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Great Service every time. Glad this is my dealership and service department
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/24/2020 07:52 AM

Thank you Dean for the great review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

VA
gravatar
Vern A.
New River, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
top notch dealership
Service advisor Ben Gerrard is always friendly, welcoming and attentive. Waiting area is comfortable with snacks and coffee freely available. Time in shop is reasonable amount and the vehicle inspection is thorough.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/13/2020 10:49 AM

Thank you Vern for the amazing review and recommendation for Ben Girard your advisor.

We are so happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with

DJ
gravatar
Delbert J.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
ALWAYS EXCEPTIONAL
THEY ALWAYS GO OUT OF THEIR WAY TO SATISFY THE CUSTOMER. BEN GIRARD IS MY SERVICE AGENT AND COULDN'T BE MORE CONSCIENCES!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/13/2020 10:45 AM

Thank you Delbert for the wonderful review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

RH
gravatar
Ron H.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Earnhardt Hyundai
The people there are super friendly and helpful. Service is thorough and speedy.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/10/2020 08:18 AM

Thank you Ron for the fantastic review.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

MC
gravatar
Marcus C.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Ben Girard
Ben Girard takes care of me time and time again. I never have to question whether he has my best interest in mind.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/10/2020 08:17 AM

Thank you Marcus for the wonderful review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

JR
gravatar
James R.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Good visit
Thank-you
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/10/2020 07:53 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

MS
gravatar
Michael S.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent!
This is my first oil change on my new Elantra.
Boy was I satisfied! I was greeted by Luke, he was so nice. He then introduced me to Ben who said hello with a big smile. After our hello’s Ben got right to business and walked me through the campaign my car needed and info about the oil change and oil change Interval. His in-depth knowledge of Hyundai’s shows me he wants my little Elantra to last FOREVER.
Thank you again, Ben you ROCK!!!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/05/2020 02:56 PM

Wow~

What an amazing review and recommendation.  Ben is fantastic for sure, but all of our team are here to help when you need us.  Sales, Service, Parts, we can even recommend a body shop although we certainly hope you NEVER need that.

Thank you for choosing us, when you're here, you're family and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

LE
gravatar
Leonardo E.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great, professional staff.
Super Service Dept., prompt. thorough and professional service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/25/2020 03:05 PM

Thank you Len~

It has been our absolute pleasure to be your Hyundai (and Genesis) dealer - thank you for choosing us and we look forward to being here for you for all the years, miles, and vehicles to come.

Michael Southern
Service Manager

Employees worked with

AM
gravatar
Alan M.
Fountain Hills, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
30,000 mile service
Excellent customer service!!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/25/2020 09:03 AM

Thank you Alan for the excellent review.

We are happy to be your Hyundai dealer and we look forward to being here for you for the next 30,000 miles and beyond.

Michael Southern
Service Manager

Employees worked with

KW
gravatar
Kim W.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Thorough
They identified a difficult transmission problem.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/25/2020 09:00 AM

Thank you Kim for the great review.

We are glad your Tucson is back to perfect and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

AP
gravatar
Andrew P.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly and honest
Ben Gerard is my maintenance advisor and has done an amazing job keeping my car going.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/25/2020 08:53 AM

Thank you Andrew for the amazing review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

DS
gravatar
David S.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Ben Girard has been my service advisor for the past 6 years, he is knowledgeable, honest and accommodating. I have been to many service places prior to this one and there is no comparison. Ben Girard and Hyundai North Scottsdale is the best.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/17/2020 06:48 AM

Thank you David for your loyalty and for the great review for Ben Girard your advisor.

We are very glad to have him on our team and we're pleased witht he excellent service he has giving you and your Hyundai.  Thank you for choosing us and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

CY
gravatar
Charles Y.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good staff makes it happen - all the time!
You never know when your headlights are .. going to develop a bad case of the RED EYE indicating a lights out failure to follow. It started when I picked up family visitors at the airport after dark. On the way home the roadway became dimmer and rosier. I was not looking forward to after dark plans scheduled for the following day. A call the next morning to Service Advisor Ben brought me to the shop mid morning and .. then back home for lunch with the family and good headlights for the evening's planned outings. Thanks, Ben.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/15/2020 09:20 AM

Thank you Charles for the wonderful review and recommendation.

We've been doing this quite a few years together now and it has always been our absolute pleasure to be your dealership.  Thank you for choosing us and we're here for you whenever you need us for all the years, miles, and Genesis to come.

Michael Southern
Service Manager

Employees worked with

FS
gravatar
Fr. S.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
hospitality
Personal care, generous hospitaliy
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/14/2020 03:05 PM

Thank you Father S for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

TT
gravatar
Ted T.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Ben is the best!!!
Ben G. is awesome. Got to the dealership on time for my appt. but needed to be out within one hour as an emergency doctor appt. was changed to that morning. I explained my problem to Ben who worked his magic and my car got its oil and filter change AND car wash within THIRTY MINUTES!!! Couldn't believe it and made my appointment 20 minutes early!! You're the Best, BEN!! Linda T
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/15/2020 09:17 AM

Ben is the Best!  We are very thankful to have him on our team.

We're glad he was able to work his magic and get you to your appointment.  We know that life can be hectic sometimes, we're here to help it go smoother.  Thank you for choosing us and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly
Fast service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/15/2020 09:13 AM

Thank you for the 5-star review.

We are happy to be your dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.