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SureCritic / Hyundai Dealer / AutoNation Hyundai Mall of Georgia / BENIEL PETIT
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BENIEL PETIT

AutoNation Hyundai Mall of Georgia
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(108 reviews)
59

Reviews of BENIEL PETIT

Verified Customer
Gainesville, GA
2013 Hyundai Elantra Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome
The service was very good, they took the time to check everything before releasing the car
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/26/2021 04:44 AM

Thank you so much for your awesome feed back. We appreciate you taking our survey and awarding us with 5 stars.

 

Employees worked with
BP
BENIEL PETIT
GB
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Gloria B.
Dacula, GA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good people
really care about customers
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/18/2021 06:27 AM

Thank you so much for your awesome feed back. We appreciate you taking our survey and awarding us with 5 stars.

Employees worked with
BP
BENIEL PETIT
Verified Customer
Gainesville, GA
2013 Hyundai Elantra Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
The service is excellent when customers come in person and they keep you up to date. Would like to call and make appointment if there is a way for someone to talk to
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/11/2021 05:36 AM

Thank you so much for your awesome feed back. We appreciate you taking our survey and awarding us with 5 stars.

Employees worked with
BP
BENIEL PETIT
HA
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Helena A.
Dacula, GA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall
Great service and kindness
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/08/2021 06:26 AM

Thank you so much for your awesome feed back. We appreciate you taking our survey and awarding us with 5 stars

Employees worked with
BP
BENIEL PETIT
Verified Customer
Atlanta, GA
2016 Hyundai Santa Fe Sport
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/05/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not a good outcome this time around.
Most of the time I had a good experience at AutoNation but this time was different. One of the things I asked to be done didn't appear to be done because there's still an issue. Also, I tried following up with the service advisor as advised but that did not turn out good and it was very dismissive. I had to set another appointment to come back again. Scheduling times are so far out now.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/08/2021 06:31 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you.

MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 03/19/2021 10:56 AM

THANK YOU FOR TAKING THE TIME TO SPEAK WITH ME. 

Employees worked with
BP
BENIEL PETIT
WL
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Willis L.
Dacula, GA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Laree
Thank you for the quick service! Ben is very professional and does very will to keep you up to date on all your car needs.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/05/2021 12:51 PM

Thank you so much for your awesome feed back. We appreciate you taking our survey and awarding us with 5 stars.

Employees worked with
BP
BENIEL PETIT
LG
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Luz G.
Lawrenceville, GA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent customer service by the service advisor
good
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/25/2021 04:27 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

Employees worked with
BP
BENIEL PETIT
JL
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Javier L.
Lawrenceville, GA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
All service was great
All service was great
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/21/2020 08:22 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

Employees worked with
BP
BENIEL PETIT
KK
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Kyung K.
Duluth, GA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
,
,
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/07/2020 07:19 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

Employees worked with
BP
BENIEL PETIT
VP
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Valerie P.
Alpharetta, GA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service
Thank you, Ben!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 06/05/2020 09:35 AM

Thank you for your feedback and taking the time to do our survey.

Employees worked with
BP
BENIEL PETIT
LB
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Linda B.
Buford, GA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Previous service
My service visit went great. Service was done quickly and all customer service people were great, always courteous
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 05/29/2020 07:55 PM

Thank you for taking our survey and giving us a 5 star. 

 

Employees worked with
BP
BENIEL PETIT
JJ
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Jose J.
Jefferson, GA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Terrific service!
Ben did a great job getting me in and out quickly and efficiently. Very customer centric.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 05/19/2020 08:08 AM

Thank you for your feedback on Ben and taking our survey and awarding us with 5 stars.

Employees worked with
BP
BENIEL PETIT
TH
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Tammy H.
Gainesville, GA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Accuracy of Service
Customer service is awesome!!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 05/12/2020 07:31 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
BP
BENIEL PETIT
CH
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Clarice H.
Bethlehem, GA
2013 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Department!!
Always good Service at this Dealership, i will be back!!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 05/06/2020 07:35 AM

I would like to thank you for filling out the survey and awarding us 4 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
BP
BENIEL PETIT
CM
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Constance M.
Hoschton, GA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
professional and personable.
10+
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 05/01/2020 09:10 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
BP
BENIEL PETIT
DC
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Darrin C.
Gainesville, GA
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Covid-19
Due to the Covid-19 pandemic taking place in the world it would have been great to see EVERY worker taking it a lot more serious!! NO ONE had on a mask, face shield, gloves NOTHING. The service department had no type of protection from breathing or transferring anything from one person to another, even a plastic shield is put up in grocery stores for cashiers.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 04/29/2020 08:42 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
BP
BENIEL PETIT
Verified Customer
Dacula, GA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Services
Great Services at Hyundai Mall of GA, quick response for any need/reason/issue, great and professional Maintenance Team!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 04/13/2020 05:47 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employees worked with
BP
BENIEL PETIT
Verified Customer
Gainesville, GA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding Service
Outstanding extremely competent service. The technicians not only expertly performed the repairs, but in addition gave the customer a feeling of high confidence by patiently explaining in terms the customer could understand what was being done. Since the repairs were to take more than one day, the customer was immediately given a loaner car, making it very convenient to get back home, especially appreciated during this coronavirus period.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/31/2020 09:44 AM

Thank you for your feedback. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
BP
BENIEL PETIT
Verified Customer
Norcross, GA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service
Ben was nice and quick service
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/30/2020 07:27 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employees worked with
BP
BENIEL PETIT
VG
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Vicky G.
Snellville, GA
2018 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/29/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Recent CPO buy
Thanks to sales rep. Overall good experience.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/30/2020 07:28 AM

I would like to thank you for filling out the survey and awarding us 4 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employees worked with
BP
BENIEL PETIT
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