Business Solutions

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BENIEL PETIT

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(108 reviews)
59
Send a Message to BENIEL

Verified Customer
Flowery Branch, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Quick oil change
Been using this dealership for 12 years now. They have been very good to me.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 04/05/2022

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars.

Employees worked with

GC
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Gabriella C.
Lawrenceville, GA
2020 Hyundai Ioniq Hev
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/26/2022
Service Type: Repair
verified customer Verified Customer
8
Category: Service
Service was satisfactory!
I was satisfied with the service at Auto Mall of GA. I will be returning for my next service.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 02/26/2022

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

TC
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Thomas C.
Dacula, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
sevice
Fast & friendly
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 02/11/2022

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

Verified Customer
Buford, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Good experience for a recall service
I needed a part replaced for a recall, but they also did a multi-point inspection. Extra service is always appreciated.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 02/04/2022

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

Verified Customer
Gainesville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Awesome
They are very nice and welcoming to everyone. Always looking out for the people
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 01/13/2022

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

Verified Customer
Gainesville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Nice people
The people here are friendly and good at looking out for you
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 12/27/2021

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

Verified Customer
Lawrenceville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2021
Service Type: Repair
verified customer Verified Customer
8
Category: Service
Repair for recall
I bought my Tucson nine years ago from this dealership and have been very happy with my vehicle and the service they have provided.
Always prompt and courteous with appointments.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 11/22/2021

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

JH
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James H.
Hoschton, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great Service Department
In always comes down to people and customer service. Ben my service advisor was knowledgeable, professional and competent. The clockspring on my vehicle was repaired without a hitch. I would recommend this service department. The dealership itself understands how important customer service is and it shows.
Thanks Ben.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 11/04/2021

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

DW
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David W.
Braselton, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/16/2021
Service Type: Repair
verified customer Verified Customer
0
Category: Service
Worst dealership I’ve ever dealt with.
I won’t be back
JUSTIN M B. from AutoNation Hyundai Mall of Georgia responded on 10/19/2021

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

Employees worked with

Verified Customer
Sugar Hill, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
verified customer Verified Customer
10
Category: Service
Fix brakes and check headlights system
The work was completed as promised in the time they said it would be.
They even gave me a ride home because it was an over night job and offered to pick me up in the morning
Employees worked with

Verified Customer
Sugar Hill, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
verified customer Verified Customer
10
Category: Service
Fix brakes and check headlights system
The work was completed as promised in the time they said it would be.
They even gave me a ride home because it was an over night job and offered to pick me up in the morning

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/01/2021
Service Type: Maintenance
7
Category: Service
Break and electric problem
I believe both problems were solved. Time will tell
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 10/01/2021

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 10/01/2021

THANK YOU FOR TAKING THE TIME TO SPEAK WITH ME, IT WAS A PLEASURE. 

Employees worked with

Verified Customer
Buford, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Great service department!
All the service techs here are friendly and helpful! I always bring my Hyundai here for authorized service and parts.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 08/25/2021

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

SR
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Sukina R.
Lilburn, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Schedule services
Mr Ben P. My service consultant, great Guy all around, knowledgeable with my 2021 warranty and care of My Automobile, Appreciate Him..
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 08/24/2021

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

Verified Customer
Buford, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
verified customer Verified Customer
10
Category: Service
Your service Team was excellent
Our last service for an oil change and Rear brakes was not necessarily the best experience but it was not from a lack of effort from the Service Team. It was too many vehicles and not enough staffing in my opinion. I had to wait a while because the service advisors had far to many cars than people to right them up. Once I was able to get in I was treated with great respect and they took their time with answering my questions like I'm sure they did with everyone in front of me. I know they felt rushed but that did not change their professionalism. I give all the credit to Amy and Ben as they were overwhelmed but still took great care of me.. My suggestion is to add a person or two so someone can answer the phones so people can make appointments and also get a status update. This is not an employee issue as you have great ones. This is a lack of staffing and that should be addressed.
Employees worked with

Verified Customer
Buford, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
verified customer Verified Customer
10
Category: Service
Your service Team was excellent
Our last service for an oil change and Rear brakes was not necessarily the best experience but it was not from a lack of effort from the Service Team. It was too many vehicles and not enough staffing in my opinion. I had to wait a while because the service advisors had far to many cars than people to right them up. Once I was able to get in I was treated with great respect and they took their time with answering my questions like I'm sure they did with everyone in front of me. I know they felt rushed but that did not change their professionalism. I give all the credit to Amy and Ben as they were overwhelmed but still took great care of me.. My suggestion is to add a person or two so someone can answer the phones so people can make appointments and also get a status update. This is not an employee issue as you have great ones. This is a lack of staffing and that should be addressed.

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/14/2021
Service Type: Repair
3
Category: Service
Poor service
This dealership used to be fantastic. The service department is over worked and understaffed. I had to schedule an oil change 2.5 weeks out for a Saturday 10:30 am appointment and check Rear brakes. They didn't get the work done nor called and when I tried calling I spent 20 minutes and nobody ever picked up.
JUSTIN M B. from AutoNation Hyundai Mall of Georgia responded on 08/18/2021

Thank you for you feedback a member of our customer care team will be reaching out

MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 08/20/2021

THANK YOU FOR TAKING THE TIME TO SPEAK WITH US, GREATLY APPRECIATED 

Employees worked with

DJ
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Damon J.
Buford, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great Customer Service
The service advisor BEN PETIT was professional, knowledgeable, friendly and overall exceptional.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 08/13/2021

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

YL
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Young L.
Lawrenceville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good Service.
Super Job. Good Service.
Recommended
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 07/31/2021

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

TH
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Tenesha H.
Gainesville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Efficient and Professional Service
I am always extremely pleased and beyond happy when my vehicle is serviced by AutoNation. The service is always efficient and the interactions with staff are always professional. The communication with the service team exceeds anything I could hope for. I am always well informed of what is going on with my vehicle and what needs to be done to keep my vehicle in the best condition. I’m very thankful to be part of the AutoNation family.
Recommended
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 07/08/2021

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

SH
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Stephen H.
Cleveland, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Always great!
Never had a bad experience. Nick, Justin, and Ben always take care of me!
Recommended
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 07/06/2021

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

JS
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Joseph S.
Lawrenceville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Service personnel always top notch, get me in and out quickly.
Recommended
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 07/01/2021

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with
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