BP

BENIEL PETIT

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(108 reviews)
59

WW
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William W.
Buford, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Dependable service
Just in for an oil change and 10,000 mile check up - Staff is always great.
The service is great. It took a bit longer than the estimated time but it was a really busy day that morning.
Not a problem at all.
Auto Nation Hyundai Mall of Georgia is still the best experience we have ever had with a dealership.
We currently lease 2 Kona's and when the leases are up will probably lease two new ones!
Recommended
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 06/08/2021 01:30 PM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars.

Employees worked with

Verified Customer
Lawrenceville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service advisor
The service advisors timely review your vehicle history so you get the best maintenance for your vehicle. We have been doing business here for many years.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 06/08/2021 04:54 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars.

Employees worked with

ST
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Stephen T.
Woodstock, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best place to take a Hyundai for service
Work completed in reasonable time, competitive rates. Can be difficult to set an actual appointment date but should get easier as pandemic staffing shortages end.
Recommended
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 05/25/2021 05:16 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

Employees worked with

DP
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Deborah P.
Buford, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
They treat you like family
The customer service, and service techs were always professional.
Recommended
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 05/22/2021 08:54 AM

THANK YOU SO MUCH FOR TAKING THE TIME TO RESPOND TO THE SURVEY. HAVE A GREAT WEEKEND

Employees worked with

DS
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Debra S.
Flowery Branch, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Personal service
My service writer Ben is great to work with. He gets me in and out and tells me what I need to have done and why!
Recommended
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 05/22/2021 05:58 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

Employees worked with

LM
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Leonard R M.
Buford, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Ben was very communicative during my service visit.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 05/13/2021 08:52 AM

Thank you so much for your awesome feed back. We appreciate you taking our survey and awarding us with 5 stars.

Employees worked with

SA
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Sayedeh A.
Clarkston, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
verified customer Verified Customer
Category: Service
Great job
After giving my bad review I went back to the dealership and they fix everything and gave me some of my money back and supervisor was very understanding and helpful
Recommended
Employees worked with

SA
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Sayedeh A.
Clarkston, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
verified customer Verified Customer
Category: Service
Great job
After giving my bad review I went back to the dealership and they fix everything and gave me some of my money back and supervisor was very understanding and helpful
Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/05/2021
Service Type: Maintenance
Category: Service
Not good
They didn't do anythingI asked them to do. They charged me for service I don't want don't and they didn't fix the problemI came in for
Not Recommended
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 05/06/2021 07:41 AM

THANK YOU FOR TAKING THE TIME TO SPEAK WITH ME. IT WAS A PLEASURE 

Employees worked with

JL
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Javier L.
Lawrenceville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Special service
You have a special service.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 05/03/2021 08:01 AM

Thank you so much for your awesome feed back. We appreciate you taking our survey and awarding us with 5 stars.

Employees worked with

EZ
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Eduard Z.
Buford, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
DOOD JOB
VERY GOOD
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 04/08/2021 04:08 AM

Thank you so much for your awesome feed back. We appreciate you taking our survey and awarding us with 5 stars.

Employees worked with

Verified Customer
Gainesville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome
The service was very good, they took the time to check everything before releasing the car
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/26/2021 04:44 AM

Thank you so much for your awesome feed back. We appreciate you taking our survey and awarding us with 5 stars.

 

Employees worked with

JN
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Jonathan N.
Lawrenceville, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/20/2021
Service Type: Maintenance
Category: Service
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 03/20/2021 01:28 PM

THANK YOU FOR TAKING THE TIME TO SPEAK WITH ME

Employees worked with

GB
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Gloria B.
Dacula, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good people
really care about customers
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/18/2021 06:27 AM

Thank you so much for your awesome feed back. We appreciate you taking our survey and awarding us with 5 stars.

Employees worked with

Verified Customer
Gainesville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent
The service is excellent when customers come in person and they keep you up to date. Would like to call and make appointment if there is a way for someone to talk to
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/11/2021 05:36 AM

Thank you so much for your awesome feed back. We appreciate you taking our survey and awarding us with 5 stars.

Employees worked with

HA
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Helena A.
Dacula, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Recall
Great service and kindness
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/08/2021 06:26 AM

Thank you so much for your awesome feed back. We appreciate you taking our survey and awarding us with 5 stars

Employees worked with

Verified Customer
Atlanta, GA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/05/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Not a good outcome this time around.
Most of the time I had a good experience at AutoNation but this time was different. One of the things I asked to be done didn't appear to be done because there's still an issue. Also, I tried following up with the service advisor as advised but that did not turn out good and it was very dismissive. I had to set another appointment to come back again. Scheduling times are so far out now.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/08/2021 06:31 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you.

MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 03/19/2021 10:56 AM

THANK YOU FOR TAKING THE TIME TO SPEAK WITH ME. 

Employees worked with

WL
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Willis L.
Dacula, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Laree
Thank you for the quick service! Ben is very professional and does very will to keep you up to date on all your car needs.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/05/2021 12:51 PM

Thank you so much for your awesome feed back. We appreciate you taking our survey and awarding us with 5 stars.

Employees worked with

LG
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Luz G.
Lawrenceville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
excellent customer service by the service advisor
good
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/25/2021 04:27 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

Employees worked with

AE
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Adam E.
Flowery Branch, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Great service. Always professional
Not Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/03/2021 02:24 PM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

Employees worked with

JL
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Javier L.
Lawrenceville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
All service was great
All service was great
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/21/2020 08:22 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

Employees worked with
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