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SureCritic / Hyundai Dealer / AutoNation Hyundai Mall of Georgia / BENIEL PETIT
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BENIEL PETIT

AutoNation Hyundai Mall of Georgia
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(108 reviews)
59

Reviews of BENIEL PETIT

KK
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Kyung K.
Duluth, GA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
,
,
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/07/2020 07:19 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

Employees worked with
BP
BENIEL PETIT
VP
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Valerie P.
Alpharetta, GA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Customer Service
Thank you, Ben!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 06/05/2020 09:35 AM

Thank you for your feedback and taking the time to do our survey.

Employees worked with
BP
BENIEL PETIT
LB
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Linda B.
Buford, GA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Previous service
My service visit went great. Service was done quickly and all customer service people were great, always courteous
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 05/29/2020 07:55 PM

Thank you for taking our survey and giving us a 5 star. 

 

Employees worked with
BP
BENIEL PETIT
JJ
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Jose J.
Jefferson, GA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Terrific service!
Ben did a great job getting me in and out quickly and efficiently. Very customer centric.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 05/19/2020 08:08 AM

Thank you for your feedback on Ben and taking our survey and awarding us with 5 stars.

Employees worked with
BP
BENIEL PETIT
TH
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Tammy H.
Gainesville, GA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Accuracy of Service
Customer service is awesome!!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 05/12/2020 07:31 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
BP
BENIEL PETIT
CH
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Clarice H.
Bethlehem, GA
2013 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service Department!!
Always good Service at this Dealership, i will be back!!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 05/06/2020 07:35 AM

I would like to thank you for filling out the survey and awarding us 4 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
BP
BENIEL PETIT
CM
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Constance M.
Hoschton, GA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
professional and personable.
10+
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 05/01/2020 09:10 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
BP
BENIEL PETIT
DC
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Darrin C.
Gainesville, GA
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Covid-19
Due to the Covid-19 pandemic taking place in the world it would have been great to see EVERY worker taking it a lot more serious!! NO ONE had on a mask, face shield, gloves NOTHING. The service department had no type of protection from breathing or transferring anything from one person to another, even a plastic shield is put up in grocery stores for cashiers.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 04/29/2020 08:42 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
BP
BENIEL PETIT
Verified Customer
Dacula, GA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Services
Great Services at Hyundai Mall of GA, quick response for any need/reason/issue, great and professional Maintenance Team!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 04/13/2020 05:47 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employees worked with
BP
BENIEL PETIT
Verified Customer
Gainesville, GA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Outstanding Service
Outstanding extremely competent service. The technicians not only expertly performed the repairs, but in addition gave the customer a feeling of high confidence by patiently explaining in terms the customer could understand what was being done. Since the repairs were to take more than one day, the customer was immediately given a loaner car, making it very convenient to get back home, especially appreciated during this coronavirus period.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/31/2020 09:44 AM

Thank you for your feedback. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
BP
BENIEL PETIT
Verified Customer
Norcross, GA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick service
Ben was nice and quick service
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/30/2020 07:27 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employees worked with
BP
BENIEL PETIT
VG
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Vicky G.
Snellville, GA
2018 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/29/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Recent CPO buy
Thanks to sales rep. Overall good experience.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/30/2020 07:28 AM

I would like to thank you for filling out the survey and awarding us 4 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employees worked with
BP
BENIEL PETIT
Verified Customer
Talmo, GA
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service satisfaction
Recently took my car to Hyundai mall of ga , not happy with the service department. Charged me extra for parts I didn’t need & still having trouble With car . Can’t get my service advisor that I was dealing with to even contact me back . When I told him about the parts I paid for and didn’t need . He acted like o well. The car was a warranty job should of been a no problem fix
Not Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/30/2020 07:26 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employees worked with
BP
BENIEL PETIT
Verified Customer
Bogart, GA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome
Great people ! Great service !
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/18/2020 04:41 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
BP
BENIEL PETIT
Verified Customer
Braselton, GA
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
customer service
I had a guy named Ben check me in and give me the time frame it would take to service my Suv. He was very efficient and it was done even sooner. I really appreciated not having to wait that long and his professionalism.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/14/2020 04:47 AM

Thank you for your feedback. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
BP
BENIEL PETIT
KD
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Karlo Andrei D.
Lithonia, GA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer care
Great customer care! Speedy and efficient service. Great waiting area even fot kids.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/12/2020 01:55 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
BP
BENIEL PETIT
FB
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Frederick B.
Winder, GA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent
I was very impressed with Ben Petit at this dealership out of all the times I have been at this dealership he has been the one person who has stood out of everyone. I will make sure for now on to make sure that I have an appointment scheduled with him.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/12/2020 01:55 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
BP
BENIEL PETIT
EW
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Edward W.
Auburn, GA
2010 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Advisor Ben
Only problem is that the oil pan leaks at the plug. The washer is squashed.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/12/2020 01:57 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
BP
BENIEL PETIT
DP
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David P.
Alpharetta, GA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Customer Service
Thank you, Ben Petit, for being so courteous and thorough reporting on the service of our Tucson. We appreciate the prompt answer to our questions and overall focus on Customer satisfaction.
Not Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/08/2020 08:45 AM

Thank you for your feedback. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
BP
BENIEL PETIT
FG
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Frances G.
Cleveland, GA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Very Helpful
Our service rep was very polite and very professional, taking the time to explain the process before and after service and we left with a very positive impression of the service department
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/08/2020 08:48 AM

Thank you for your feedback on your service and Ben. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
BP
BENIEL PETIT
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