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SureCritic / Hyundai Dealer / St. Charles Hyundai / BRAD THOMASON
BT

BRAD THOMASON

St. Charles Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(485 reviews)
74

Reviews of BRAD THOMASON

BO
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Brian O.
O Fallon, MO
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Super experience
Top notch job.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 11/07/2016 05:38 AM

Thank you for the 5 star review! It's our pleasure to provide you with great service!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
CR
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Carolyn R.
Omaha, NE
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent experience at St Charles Hyundai Service Center.
Carolyn R
Recommended
Brad D. from St. Charles Hyundai responded on 11/01/2016 09:57 AM

thank you for the positive survey on your latest trip to our dealer ship, we appreciate all your business done with us.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
KC
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KATHRYN C.
2014 Hyundai Santa Fe S
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/31/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good Manners but no solution
"It drives no different than any other Santa Fe" - Houston (I mean Hyundai) we have a systemic problem on our hands
Recommended
Brad D. from St. Charles Hyundai responded on 11/01/2016 09:57 AM

thank you for the survey on your latest trip to our dealership, we apologize for any inconvenience there was with diagnosing the problem on your vehicle. we would like to speak with you regarding getting your vehicle back in for further service.

thank you, Brad Dean
Hyundai service

636-441-4481

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
KW
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Kevin W.
Fenton, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Kevin of Fenton
Very professional and proficient
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 10/28/2016 06:22 AM

Thank you for the wonderful review! It's our pleasure to provide you with an excellent service visit. Thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
VV
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Virginia V.
Lonedell, MO
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Knowledgeble service people
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 10/26/2016 05:44 AM

Thank you for the 5 star review! It's our pleasure to provide you with an enjoyable service visit. Thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
MS
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Maurice S.
Saint Charles, MO
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Exceptional Service - Only Needed Service
Typically, my experience has been that they never try to sell me on services I know are not needed. need.
Recommended
Brad D. from St. Charles Hyundai responded on 10/24/2016 01:24 PM

thank you for the great 5 star review, we appreciate all your business done with our dealership.

thank you, brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Saint Charles, MO
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best place for car service
staff is always very friendly and professional.
Recommended
Brad D. from St. Charles Hyundai responded on 10/18/2016 05:33 AM

thank you for the great review on your latest visit with us. we greatly appreciate all your business done with our dealer.

thank you, Brad Dean.
Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
SS
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Susan S.
Saint Peters, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Knowledgable, efficient, friendly. Always quick to get things done.
Wonderful. Even has a pleasant environment in which to wait.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 10/17/2016 07:33 AM

Thank you for the wonderful review! It's our pleasure to provide you with a great service experience. Thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
Verified Customer
Washington, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Professional staff. Work done in a timely manner.
Everyone was very professional. Work done in a timely manner & service technician explained in detail the work that was performed.
Recommended
Brad D. from St. Charles Hyundai responded on 10/17/2016 02:07 PM

thank you for the great 5 star review, we appreciate all the business

thank you Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
LB
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Lisa B.
O Fallon, MO
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai owner for life.
Fast and friendly staff!
Recommended
Brad D. from St. Charles Hyundai responded on 10/17/2016 02:06 PM

thank you for the great 5 star review, we appreciate all the business

thank you Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
EN
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Erica N.
St. Louis, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Oriented
Staff communicates effectively and gets the job completed quickly.
Recommended
Brad D. from St. Charles Hyundai responded on 10/17/2016 02:06 PM

thank you for the great 5 star review, we appreciate all your business done with our dealership.

thank you, Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
RW
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Robert W.
Saint Charles, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick service. Friendly & expert staff
Excellent.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 10/11/2016 11:03 AM

Its a pleasure doing business with you. Thank you for the 5 star review.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BT
BRAD THOMASON
KJ
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Kim J.
Saint Charles, MO
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
quality of service
Yes
Recommended
Brad D. from St. Charles Hyundai responded on 10/11/2016 05:42 AM

thank you for the great 5 star review, we are happy to be your go to Hyundai dealer.

thank you, Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Saint Peters, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Quick and efficient
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 10/03/2016 07:51 AM

Thank you for the 5 star review! We appreciarte your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
JC
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John C.
Saint Peters, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The title has the assurance of their commitment to us with their car care.
When you drive into the service area you see how clean the place is. The place for the mechanics where the work is done is off to the side but has a viewing window. It also has a nice waiting area.
Recommended
Brad D. from St. Charles Hyundai responded on 09/28/2016 02:40 PM

thank you for the great 5 star review. we applicate all your business done with our dealer ship

thank you Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
BB
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Brenda B.
Lake Saint Louis, MO
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
When time I will buy my next car from St Charles Hyndai do to the wonderful service department!
Brenda B
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 09/26/2016 06:40 AM

Thanks for the 5 star review! We thank you for being a loyal Hyundai customer!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
KM
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Kathleen M.
Saint Louis, MO
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/23/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
bought a service package when I bought the car
good service
Recommended
Brad D. from St. Charles Hyundai responded on 09/27/2016 05:38 AM

thank you for the positive review, glad we can always keep you and your vehicle om the road!

thank you, Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Wentzville, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Perfect
Thank you
Recommended
Brad D. from St. Charles Hyundai responded on 09/22/2016 10:22 AM

thank you for your perfect 5 star review, we appreciate all your business

thank you, Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Saint Peters, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Honesty
Being fair and honest no matter how it affects the outcome... with that said service and parts assured me that the problem could be solved and within the budget I gave them for that I am thankful... Problem solved...
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 09/15/2016 07:52 AM

Thank you for the great review! We greatly appreciate your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
Verified Customer
Saint Peters, MO
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Perfect Dealer
Good people and nice place.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 09/14/2016 05:35 AM

Thank you for the 5 star review. We appreciate your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
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