CA

Cheyanna Angevine

Service Advisor
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(600 reviews)
78

AB
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Anthony B.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
x
x
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/22/2021 08:46 AM

Hi Anthony
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


GM
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George M.
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Vehicle Maintenance
Easy to work with the Service Advisor. She took the time to ask about the vehicle history and made recommendations for future maintenance work
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/19/2021 01:13 PM

Hi George
Thank you so much for completintg this survey. We appreciate you taking the time to share your experience with us. We  here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that refledted  on your last visit. We value your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.


CF
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Caresia F.
El Mirage, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
They tell you whats going on with your car. They dont up the price.love the servive dept honest people
Great service.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/19/2021 08:55 AM

Hi Caresia
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


AF
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Abraham F.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
VIP treatment
The service is always on point and never been told no we cannot do this or we have a full schedule. The dealership usually does not have parts and the wait is longer or have to reschedule.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/19/2021 08:39 AM

Hi Abraham
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


PG
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Patricia G.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Professional and pleasant
Everyone was very professional.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/18/2021 02:10 PM

Hi Patricia
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo  Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


RS
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Ray S.
Hastings, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Exceptional service in every way!
I recently went to RODEO HYUNDAI for a scheduled maintenance, Cheyanna was the service writer.
I was concerned about a rattle, (vibration) from the muffler/tailpipe area. Cheyanna and the mechanic determined it was the muffler.

Long story short, muffler was under warranty, being the original owner. Muffler was ordered, installed a few days later and RODEO provided a “loaner” car until I could pick up our car.

Now THAT IS SERVICE!!!! THANK YOU RODEO HYUNDAI !

Ray & Joanne S.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/15/2021 09:28 AM

Hi Ray
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


RH
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Richard H.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service as Always
Always Dependable!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/15/2021 09:40 AM

Hi Richard
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!   I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the oipportunity to earn a 5 star rating.


RN
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Rimmel N.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
best service and staff
It’s a blessing to have such great service for our car we have come to love. Makes getting the car fixed easy and painless. Thank you.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/12/2021 08:10 AM

Hi Rimmel
Thank you so much for completing this survey. we appreciate you taking the time to share  your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. we value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


JW
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James W.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Close and fast
Very good been there many times
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/12/2021 08:18 AM

Hi James
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Glendale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Cheyenne is amazing
Because of an extremely helpful employee, Cheyenne, I will continue to have my car serviced at this location! She goes above and beyond to ensure the customer is satisfied- excellent!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/08/2021 07:21 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Quality
Good service; quality people; excellent product
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/04/2021 01:43 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


RS
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Ray S.
Hastings, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Extremely Happy with Rodeo Hyundai!
I scheduled a oil change and tire rotation on our 2015 Santa Fe. The appointment day/time were perfect, Cheyanna was the service person, also very nice and efficient plus knows her position.

I asked her to check, (inspect) for a rattle in the muffler tailpipe area which was completed and I found the issue is covered under original owner warranty! Wonderful news!

The part is ordered and I will make another appointment to get the muffler replaced upon arrival.

Amazing service from such nice friendly people. I also talked to three other people, the receptionist and two sales people, equally as friendly/knowledgeable as Cheyanna!

A excellent experience I had.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/03/2021 08:02 AM

Hi Ray
Thank you so much for completing this survey. We appreciate you taking the time to share the experience you had with  Cheyanna and our team. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Surprise, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2021
verified customer Verified Customer
Category: Service
Good
Good
Recommended

DA
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Daisy A.
Wittmann, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best service in town!!
I just had my Hyundai Elantra's oil change and tire rotation done at Rodeo Hyundai even though I didn't purchase the vehicle there!! Why? Because this is the best service dealer in all of Phoenix and believe me, there are plenty of choices!!
Cheyanna, my service rep always goes above and beyond to make sure my car is done in a timely manner and she also has it washed for me!!!
The next day I saw that my tire was losing air quickly. I called the service department and Ken answered. I told him what was going on and he said they were pretty busy but he would get me in as soon as possible. I got to the dealership and it turns out I had a nail in my tire. Ken was able to get a technician, Noah on it promptly and they had it patched and out there door in less than ½ hour!! They even got the car washed again!!! Cheyanna and Ken took care of me just like they take care of all their customers!! Rodeo Hyundai is the best place in town and I hope you'll go check them out yourself!! I'll be purchasing my next vehicle there as well!!!!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/01/2021 08:01 AM

Hi Daisy
Thank you so much for completing this survey. We appreciate you taking the time to share the experience you had with Cheyanna and Ken, as well as the rest of our team. We here at Rodeo Hyundai always strive to ensure our customers get the very best service1 I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


VJ
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Victoria J.
Litchfield Park, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great experience
They always do a good job and they are always available for the appointment times I need and great customer service.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/26/2021 07:24 AM

Hi Victoria
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Surprise, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2021
verified customer Verified Customer
Category: Service
Good
Good
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/25/2021
Service Type: Repair
Category: Service
Good
It was good
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/25/2021 02:24 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


NL
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Nurich L.
Sun City West, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/24/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Good people works there
Every thing was done quick. The place is very clean .
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/25/2021 07:44 AM

Hi Nurich
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive  to ensure our customers get the very best service! I am glad to see that reflected on your last visit. we value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
One of the best dealerships in town
Great people. Great product
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/24/2021 12:18 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Surprise, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021
verified customer Verified Customer
Category: Service
Customer Service is great
Recently had a service done here and had a few issues with the way thing were handled. They reached out and promised to have the car rechecked to ensure all services were done. I very happy with the time and effort taken to ensure my future business.
Recommended

Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Helpful and Efficient
Timely and efficient service
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/19/2021 07:29 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

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