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SureCritic / Hyundai Dealer / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Reviews of CHRISTOPHER BRUNK DEEN

HC
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Harry C.
Southport, NC
2004 Hyundai Xg350
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service dept too optimistic regarding time estimates.
I have recommended Parkway Hyundai to several friends, one of whom has bought two cars.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/18/2019 05:02 AM

Thank you for sharing your feedback! I do apologize that your service took longer than expected. We appreciate your business and look forward to servicing your vehicle in the future.

Employees worked with
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CHRISTOPHER BRUNK DEEN
SW
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Samuel W.
Southport, NC
2011 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good job
Completed tasks in timely manner. Love the free car wash coupon!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/03/2019 04:55 AM

Thank you for sharing your feedback! We appreciate you choosing Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
EP
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Edward P.
Southport, NC
2015 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The maintenance was done as expected: efficient and on time. Cost could be more reasonable. Disappointed that there was no car wash done as was done in the past. This was a nice feature.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/23/2018 05:20 AM

Thank you for your feedback! If you did not get a voucher for Cruiser's car wash, please give me a call! I do apologize that we don't have a car wash on site right now. We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
DB
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Delroy B.
Wilmington, NC
2007 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service before the storm
Happy to have been able to get my car in and back out before Hurricane Florence hit Wilmington. Having my car fixed and back gave me one less thing to worry about during the storm...thank you!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/09/2018 06:31 AM

Thank you for sharing your feedback! We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
CS
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Carl S.
Wilmington, NC
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Skipper Hyundai service visit
I would like to give kudos to Chris for his excellent customer service. He was very helpful and appears to be the kind of person that goes the extra mile to make sure his customers are taken care of. His effort and the fact that Hyundai covered the broken trunk latch under warranty is the reason I will continue to do business with Hyundai.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/04/2018 07:46 AM

Thank you so much for the great review! I will pass along this information to Chris. We appreciate your business and look forward to seeing you at your next service!

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2006 Hyundai Azera
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Great service
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 03/19/2018 08:27 AM

Thank you for the 4-star review. We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
RH
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Robbi H.
Southport, NC
2014 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good job
Chris always does a great job.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 03/15/2018 05:39 AM

Thank you for your positive review! We appreciate your business and look forward to seeing you at your next service interval.

Employees worked with
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CHRISTOPHER BRUNK DEEN
LC
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Lynn C.
Southport, NC
2001 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good product acceptable service.
I have recommended this dealership and the Hyundai brand to friends. One of whom has bought two Hyundais in recent years.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 03/14/2018 07:29 AM

Thank you so much for your feedback! We appreciate your referrals and your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Southport, NC
2017 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Linda P
Friendly Staff-good service, although there was not any touch up paint to buy. Is suppose to be ordered
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 03/05/2018 06:51 AM

Thank you for your feedback! I'm sorry we didn't have your touch-up paint in stock, but our parts department will give you a call as soon as it arrives. Thank you for your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
RF
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Robert F.
Wilmington, NC
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
brake service
as always working with Chris, my car was serviced and I was out the door quickly.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/08/2018 04:57 AM

Thank you for letting us know! We appreciate your continued business and look forward to seeing you the next time!

Employees worked with
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CHRISTOPHER BRUNK DEEN
TO
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Therese O.
Wilmington, NC
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Parkway Hyundai Review
In the beginning there were a few issues with a couple of members of the staff at Parkway Hyundai. However, after resolving these issues, things improved. So far, I am pleased with the service. I would especially like to express my thanks and appreciation to Chris in Service and Joann in Sales.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/25/2018 08:50 AM

Thank you for your feedback! We are so appreciative of your business! You can request to have Chris as your advisor at every service! Just let your coordinator know that you would like that.

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Leland, NC
2016 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
All was good. Friendly people.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/08/2018 07:01 AM

Thank you for your feedback! We appreciate your business and look forward to seeing you the next time!

Employees worked with
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CHRISTOPHER BRUNK DEEN
EW
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Edgar W.
Wilmington, NC
2012 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai 2012 Accent
I purchased our pre-owned 2012 Hyundai Accent at another local dealership. I began having engine noise issues, and was sent to Parkway for warranty upgrades. I was treated as though I had purchased directly from them and as if I had purchased their most expensive product. All my questions were thoroughly answered and my engine issues were resolved in a prompt and efficient manner.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/20/2017 05:15 AM

Thank you for your positive review! We appreciate having you as our customer!

Employees worked with
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CHRISTOPHER BRUNK DEEN
BT
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Brian T.
Carolina Beach, NC
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Clean, fast and friendly
Would like a status call to when my part will be in please.
Not Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/18/2017 10:54 AM

Thank you for bringing this to our attention. We have given you a call and left a message. Thank you so much for being our customer!

Employees worked with
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CHRISTOPHER BRUNK DEEN
JF
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John F.
Leland, NC
2009 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A good service.
One of the better dealerships I've done business with as far as service. Then only thing is when they do the car wash it seems to take forever, even the person behind the counter was perplexed with how long it was taking the car wash crew. Next time I'll just skip the free car wash. Other than that it was a very good experience.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/11/2017 05:19 AM

Thank you for the positive feedback! We are sorry the car wash took so long the day you were in. This is not a typical occurance and we hope you will give it another try.

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
FAST
I called the dealership to have a part replaced that was under warranty and they guided me through the whole process in a timely manner.
Not Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/06/2017 05:48 AM

Fast, courteous service is what you will get when you come to Parkway Hyundai. We hope you will choose us for your next maintenance service!

Employees worked with
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CHRISTOPHER BRUNK DEEN
LS
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Lisa S.
Wilmington, NC
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great car, dealership still on the fence
Really enjoy our 2018 Sonata. The quality and value are really well beyond others in it's class. I am trouble though with some of the attention to detail. It's been a month since our purchase and we're still waiting on our permanent tags because the initial vehicle inspection wasn't done before we bought it. Not a huge inconvenience to drop it off for the inspection but an inconvenience nonetheless . And now we drive around with expired temporary tags while we wait- but don't worry we're told "it's like a 1 in million that you'll get pulled over for that."
Maybe it's just one of those things that happens everywhere from time to time and everything will be impeccable from here on out but it just didn't inspire confidence.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 12/01/2017 07:19 AM

Thank you for sharing your feedback, I will be sure to pass this along to our other department heads so this doesn't happen to any other customers.

Have a great weekend!

Employees worked with
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CHRISTOPHER BRUNK DEEN
JO
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Joseph O.
Southport, NC
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I thought the charges were excessive.
see prior page
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 11/24/2017 04:15 AM

Thank you for your feedback, I am looking into this matter for you.

I will be in touch.  Hope you had a great Thanksgiving!

Employees worked with
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CHRISTOPHER BRUNK DEEN
SH
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Shakeila H.
Rocky Point, NC
2017 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly professional team
The Parkway team of Wilmington are awesome individuals. They helped me to buy a new 2017 Hyundai Accent, which I absolutely love. Thank you all for everything that you guys have done to help me to accomplish my car buying goal. Sending Blessings and more Blessings your way.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/06/2017 10:30 AM

Congratulations on buying a new car and many blessings to you.

Employees worked with
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CHRISTOPHER BRUNK DEEN
NL
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Norris L.
Leland, NC
2011 Hyundai Equus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reliable
Satisfied
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/30/2017 12:45 PM

Thank you for choosing Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
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