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CHRISTOPHER BRUNK DEEN

Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great team
Great customer service
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 05/05/2015 05:08 AM

Thank you for sharing your feedback! We appreciate your business.
Regards,
Phillina Jacobs
Service Manager

Employees worked with

AS
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AARON S.
Bolivia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Treats you like family!
absolutely the best place to buy a car!
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 05/02/2015 10:40 AM

Thank you for sharing your feedback! We look forward to seeing you at your next service interval.
Regards,
Phillina Jacobs
Service Manager

Employees worked with

WB
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WILLIAM B.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly,clean, courteous,efficient,inventory.
Bill butler
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 04/28/2015 05:39 AM

Thank you for sharing your feedback!! We look forward to seeing you at your next service interval and we appreciate your business.
Regards,
Phillina Jacobs

Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/22/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
First Genesis Service
After experiencing a botched appointment time, every other aspect of the service was excellent.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 04/28/2015 05:38 AM

Thank you for sharing your feedback!  We appreciate your business and look forward to seeing you at your next service interval.
Regards,
Phillina Jacobs
Service Manager

Employees worked with

KG
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KATHERINE G.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
You have asked me if I want to review!
Polite friendly people work there. Car is always washed when they finish. Chris is very wonderful service guy.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 04/20/2015 04:17 AM

Thank you for taking time to share your feedback! We appreciate your business and look forward to seeing you at your next service interval.
Regards,
Phillina Jacobs
Service Manager

Employees worked with

GE
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GERALD E.
Aynor, SC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/11/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
First service experience with Hyundai
Good
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 04/16/2015 07:50 AM

Thank you for sharing your feedback!  We appreciate you business and look forward to seeing you at your next service interval.

Regards,
Phillina Jacobs
Service Manager

Employees worked with

RB
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ROSEMARY B.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
I was greeted on arrival and the rep was expecting me and reviewed with me what needed to be done. He offered a ride but work was done so quickly , I did not need one.
Service rep was excellent. Very attentive, considerate and knowledgeable.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 03/02/2015 04:49 AM

Thank you for taking time to share your feedback with us! We appreciate your business and look forward to seeing you at your next service interval.

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with

NP
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NICOLE P.
Wilmington, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/18/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First oil change
The wait was longer than expected and I would have preferred a Saturday appointment, but that was not offered on the internet.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 02/18/2015 06:55 AM

Thank you for sharing your feedback!  After reviewing your repair order, I see it took our technician an hour to perform your oil change and complimentary multi-point inspection.  The additional wait time was incurred by the complimentary exterior, hand, car wash.  I apologize if your Service Advisor didn't inform you that the wash would add on about 15-20 minutes to your wait time; if you would like you could skip the wash next visit.  We do look forward to seeing you at your next service interval.

Regards,
Phillina Jacobs
Service Manager

Employees worked with

BC
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BARBARA C.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Genesis 6 months Checkup
The service was great. Everything I asked was taken care of in a timely manner.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 02/09/2015 01:19 PM

Thank you for sharing your feedback! We look forward to seeing you at your next service interval.

Regards,
Phillina Jacobs
Service Manager

Employees worked with

WS
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WARREN S.
Wilmington, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/22/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service
good experince
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 01/26/2015 05:38 AM

Thank you for taking time to share your feedback!! We look forward to seeing you at your next service interval.

Warm Regards,
Your Service Team

Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Competent technicians.....courteous staff
The service is always excellent.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 01/26/2015 05:37 AM

Thank you for sharing your feedack and we look forward to seeing you at your next service interval.

Warm Regards,
Your Service Team

Employees worked with

TH
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TOM H.
North Myrtle Beach, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
STAFF & SERVICE
EXCELLENT SERVICE
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 01/14/2015 12:29 PM

Thank you for taking time to share your feedback; we appreciate your business!

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with

TH
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TOM H.
North Myrtle Beach, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great staff, great facility
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 01/14/2015 12:27 PM

Thank you for sharing your feedback! We look forward to seeing your vehicle at the next service interval.

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with

SH
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SANDRA H.
Little River, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Wonderful Buying experience and Excellent first repair service
I purchased a 2012 Hyundai Elantra Limited just before Christmas. I saw the car online and chose that one and another one to test drive. I contacted Ken (recommended by a friend). He is an excellent salesman, very professional as well as friendly. He never pressured me into buying a new car which really impressed me. Years ago, I worked for 2 different dealerships in VA and am very aware of the pitches some salesmen use. Ken was not at all like that and I felt very comfortable making this purchase. This gentleman even to called me to wish me a Merry Christmas and a Happy New Year and asked how I enjoyed my car. I would recommend him to everyone! After driving the car home, I encountered a problem that didn't show up during the test drive. I called Chris, the service writer, who had me come in right away. My car was fixed that afternoon. It was covered under warranty and has been running great ever since. I had to make a trip to northern VA soon after and got 37.5 mpg! Can't get any better than that! I'm very pleased! Thank you Parkway! You're A-OK in my book!
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 01/07/2015 08:26 AM

Thank you for taking time to share your feedback!  I am pleased to hear that you had a great service and sales experience with us. We look forward to seeing you at your next service interval.

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with

JB
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JON B.
Carolina Beach, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Efficiency, friendliness
Don't know the difference between "Review Title" and "Your Review." Confusing.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 12/31/2014 06:15 AM

Thank you for sharing your feedback!  We appreciate your business!

The Service Team at Parkway

Employees worked with

MQ
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional, courteous, and friendly
So good I have my other make car serviced here
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 12/22/2014 06:34 AM

Thank you for taking time to share your feedback; we do appreciate your business!!

Best Regards,
Phillina Jacobs
Sevice Manager

Employees worked with

TF
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THOMAS F.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice Dealership
Very good customer service. Great cars.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 12/22/2014 06:33 AM

Thank you for sharing your feedback! We appreciate your business.

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with

JM
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JEANNE M.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
Always helpful, on time, and fair..
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 12/18/2014 12:14 PM

Thank you for taking time to share your feedback! We look forward to seeing you at your next service interval.

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with

MP
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MICHAEL P.
Oak Island, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Execellent Service Department!
Friendly, efficient, and comfortable.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 12/16/2014 09:34 AM

Thank you for taking time to share your feedback!  We appreciate your business and look forward to seeing you at your next service interval.

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with

JP
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JUDY P.
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Very accommodating, knowledgeable, friendly service.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 12/02/2014 01:46 PM

Thank you for sharing your feedback! We look forward to seeing you at your next service interval.

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with
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