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CHRISTOPHER BRUNK DEEN

Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

AB
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AMY B.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service!!!
I purchased my Hyundai from Parkway in February and before that vehicle, I never had a "young" enough vehicle that I would go to a dealership for service for. In addition, I've never had one new enough to need recall work done on. They were excellent in setting expectations for time, cost, and what preventative maintenance would be done. No surprises. I'm glad I chose Parkway for my purchase and service. They are wonderful!
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/31/2013 06:58 AM

Thank you for taking time to share your feedback with us and other consumers.  We appreciate your business!

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with

TD
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TERRI D.
Holly Ridge, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Dealership
Everyone is customer focused. Friendly, responsive and willing to help
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/31/2013 06:56 AM

Thank you for taking time out of your schedule to share your feedback; we appreciate your business!

Regards,
Phillina Jacobs
Service Manager

Employees worked with

US
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ULYSSES S.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
excellent service
super facility to take your vehicle
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/31/2013 06:49 AM

Thank you for taking the time to share your feedback with other consumers.  We appreciate your business!

Regards,
Phillina Jacobs
Service Manager

Employees worked with

GB
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GERALD B.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
My 4th Hyundai and still lovin' it!
I absolutely love my Hyundai. I have owned 2 Elantras and 2 Santa Fe and I would buy another one in a heartbeat. The dealership is always looking to see how they can help and have been wonderful to me over the years. I know things happen at times, but I have yet to be disappointed. Hat's off to this dealership for their customer service--they are the best I have encountered in a long time!
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/31/2013 07:02 AM

Thank you for sharing your feedback with us; we appreciate your business!

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with

VH
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VELMA H.
Bradenton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
They care about your need and situation
Always do their best to be fair and helpful
Recommended
Employees worked with

CN
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CAROLYN N.
Bolivia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
VERY FRIENDLY
THIS PLACE IS NOT LIKE ANY OTHER SERVICE DEPT I HAVE BEEN TO. KEEP THE GOOD WORK
Recommended
Employees worked with

ML
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional and Friendly
I would high recommend. In a day and time when customer service has gone out of the window, it is refreshing to see that there are companies that still believe a happy customer is a repeat customer.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/14/2013 08:56 AM

Thank you Michael for taking the time to share your feedback; we appreciate your business.

Best Regards,

Phillina Jacobs

Service Manager

Employees worked with

JO
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JOSEPH O.
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
Clean facility, reliable competent service.
They were there for me when I needed them. It was a last minute problem before taking a trip.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/14/2013 08:51 AM

Thank you for taking the time to share your feeback; we appreciate your business.

Best Regards,
Phillina Jacobs

Employees worked with

JC
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JOHN C.
Sunset Beach, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
wonderful service
excellent
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/14/2013 08:50 AM

Thank you for taking the time to share your feedback; we appreciate your business.

Regards,
Phillina Jacobs
Service Manager

Employees worked with

TH
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TOM H.
North Myrtle Beach, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
The employees, you have a great Physical also
Its hard to improve on PERFECT and that has been my experience so for.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/03/2013 02:57 PM

Thank you for taking the time to share your feedback, we appreciate your business.

Phillina Jacobs
Service Manager

Employees worked with

TS
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THOMAS S.
Bolivia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Dealership
Service is top notch. Repair service is timely and thorough. Sales forthright and professional - no gimmicks. Love our Hyundai vehicles. We have had bad experiences at other "southern" dealerships. Parkway treats you honestly and with respect.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/03/2013 02:50 PM

Thank you for taking the time to share your feedback with us and other customers; we appreciate your business.

Phillina Jacobs
Service Manager

Employees worked with

GS
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GARLAND S.
Winnabow, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/26/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
Repairs not needed
Tried to sell us 700.00 worth of repairs that the car did not need. Took the car to 3 other dealers and all agreed no repair was needed & that the parts were not worn at all.
Not Recommended
Employees worked with

CT
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CARRIE T.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
wonderful customer service from start to finish every time!
wonderful customer service from start to finish every time!
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 09/27/2013 08:29 AM

Thank you for taking the time to share your feedback; we appreciate your business!

Phillina Jacobs
Service Manager

Employees worked with

RZ
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RICHARD Z.
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Superior Staff
This was my first visit to Parkway and found dealing with Dean in Service to be the type and style that I expect. It was enough that I came back and purchased a new vehicle and included the maintenance package because I knew I would be treated right.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 09/27/2013 08:27 AM

Thank you for taking the time to share your feedback; we appreciate your business!

Phillina Jacobs
Service Manager

Employees worked with

BK
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BARBARA K.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service Department
I love this dealership. Prices for service have always been fair. Service is outstanding. My next car is definitely coming from this dealership.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 09/27/2013 08:30 AM

Thank you for taking time out of your busy schedule to share your feedback; we appreciate your business!

Phillina Jacobs
Service Manager

Employees worked with

RS
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ROGER S.
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
nice people selling a great car (Hyndai Sonata)
Nothing could e finer than a Sonata Turbo in Carolina
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 09/27/2013 08:32 AM

Thank you for taking time out of your schedule to share your feedback; we appreciate your business!

Phillina Jacobs
Service Manager

Employees worked with

TC
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TONY C.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
great
a good place to do car buying
Recommended
Employees worked with

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, Fast, Efficient
Dealership is extremely professional, friendly and efficient staff.
Most pleasant experience I've ever had dealing with an auto dealership.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 08/14/2013 07:52 AM

Thank you for your response; we appreciate your business and taking time out of your schedule to post a review.

Your Parkway Service Team

Employees worked with

MF
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MARTIN F.
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone seems friendly, knowledgable and accessible
They try very hard to earn your business.
Very pleased with management, sales and service people we have dealt with.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 08/14/2013 07:54 AM

Thank you for taking time to post a review! We appreciate your business.

Employees worked with

MG
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MARGARET G.
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Dealership
I find Parkway Hyundai receptive to questions and attentive to service customers, and all around helpful.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 08/14/2013 07:55 AM

Thank you for taking time to post a review; we appreciate your business!

Employees worked with
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