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SureCritic / Hyundai Dealer / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Reviews of CHRISTOPHER BRUNK DEEN

BF
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Beverly F.
Wilmington, NC
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professionalism
Love the staff at Parkway. They are the best. Excellent customer service!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/02/2020 02:03 PM

Thank you so much for the great review. We value your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
P
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P.
Rocky Point, NC
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Vice President
Good job.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/02/2020 12:40 PM

Thank you for the 5 star review. We appreciate your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
KW
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Kelli W.
Wilmington, NC
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris was awesome
From the minute I walked in Chris went out of his way to make sure my needs were taken care of. I love the results of the reconditioning of my headlights. My path at night is so well lit now!!! I love it!!! Thank you so much Chris.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/23/2019 01:19 PM

Thank you so much for the complimentary review. We always appreciate positive feedback from our customers. We value your business and look forward to seeing you again at your next service interval.

Employees worked with
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CHRISTOPHER BRUNK DEEN
CM
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Charles M.
Pine Knoll Shores, NC
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Attention to detail and keeping customer informed on progress.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/18/2019 12:40 PM

Thank you for the 5 star review. We appreciate your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2008 Hyundai Tiburon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
CHRIS DEEN
ALWAYS INCREDIBLY HELPFUL AND ACCOMIDATING
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/17/2019 02:22 PM

Thank you for the 5 star review. We appreciate your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
BB
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Buzogany B.
Carolina Beach, NC
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
courteous and responsive
The service rep Chris Deen is very knowledgeable. Has always been attentive and helpful.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/17/2019 02:21 PM

Thank you so much for the great review. We value your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
ME
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Maria E.
Wilmington, NC
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always a great experience
Every time I bring my car for service the staff are punctual, efficient, knowledgeable, and courteous.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/16/2019 01:26 PM

Thank you for the 5 star review. Friendly and efficient service is what you get here at Parkway Hyundai. We value your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
DF
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Daniel F.
Wilmington, NC
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
verified customerVerified Customer
Category: Service
Service
All previous issues were discussed and resolved quickly
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/05/2019
Service Type: Repair
Category: Service
Bad quality
Job not done properly as well as no communication. I had to call them to hear anything back
Not Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 12/06/2019 07:27 AM

Hello,
I will look into this situation about the paint. I hope that we treated you with respect and professionalism. The survey is a direct reflection of how we treat our customers. I will have the advisor reach out to you.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Pink Hill, NC
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome staff
Chris and Desiree were great. I was stranded in Supply, and wasn't sure we would get there before they closed. They both assured us they would not leave us stranded and had us on our way for vacation in our loner quickly. They were calming during a very stressful time.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/05/2019 12:28 PM

Thank you so much for the great review. We're so happy that you were able to leave here happy. Customer satisfaction is our number one priority here at Parkway Hyundai of Wilmington. We value your business and hope to see you again.

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Southport, NC
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
The service was thorough and completed on time. They identified an issue with my battery, advised me of the cost to replace, and completed it quickly. I would not have known that the battery was going bad and probably would have experienced a breakdown on the road.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/27/2019 02:24 PM

Thank you for the great review. It makes us happy when our customers leave happy. We appreciate your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
GS
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Gay S.
Southport, NC
2012 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Class Act In Every Aspect !!!
Stated before that Parkway Hyundai is #1 for every reason you can imagine. Do hope Genesis will be sold there again. This is only dealer I will purchase from. They are honest, follow up, turn around time and overall genuine knowledge and pleasant manners are unmatched.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/27/2019 02:07 PM

Thank you so much for the complimentary review. We always appreciate positive feedback from our customers. We value your business and look forward to seeing you next time.

Employees worked with
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CHRISTOPHER BRUNK DEEN
KD
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Kishore D.
Wilmington, NC
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Parkway Hyundai Dealers
Dealership at Parkway in Wilmington is one of the best !! No hassle at all !! Pleased with timely service & coordeally staff !!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/26/2019 01:01 PM

Thank you so much or the great review. We appreciate your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Ocean Isle Beach, NC
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris in Service
Chris in service was great to deal with. would definitely recommend him for service.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/26/2019 08:41 AM

Thank you for the complimentary review. We value your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Winnabow, NC
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good servoce
Good service
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/21/2019 02:09 PM

Thank you for the 5 star review. We appreciate your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
KB
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Katherine B.
Wilmington, NC
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
People were friendly, timely overall good experience.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/21/2019 12:09 PM

Thank you so much for the great review. We appreciate your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Chris Deen is amazing!
He always greets me with a smile and is incredibly helpful and knowledgeable about the product and services the dealership provides. I will only work with Chris because of this.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/20/2019 01:07 PM

Thank you for the complimentary review. We always appreciate positive feedback from our customers. We value your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
JW
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John W.
Carolina Shores, NC
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Compliments to the service department!
The professional, efficient, courteous, and friendly service is exemplary. Customer relations are refreshing and dearly appreciated.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/18/2019 09:55 AM

Thank you so much for the complimentary review. We appreciate your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
PO
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Peter O.
Leland, NC
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Bring Back Their Genesis dealership
Hyundai just replaced their CEO of the Genesis brand for North America after a very disappointing sales year for that brand. Well, no wonder, they drastically cut back on their dealer network (to include Parkway) which by the way was their top selling dealership in NC. I would buy another Genesis in a heartbeat, but I would have to go to Myrtle Beach or Raleigh for a new car, and that is not happening.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/12/2019 08:31 AM

Thank you for taking the time to fill out our survey. We appreciate your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
RD
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Robert D.
Hampstead, NC
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Alignment and regular maintenance
Chris service manager excellent worker always take care of your needs
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/05/2019 11:36 AM

Thank you for the great review. We value your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
JP
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John P.
Wilmington, NC
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Fast, fair ,convenient service. Comfortable waiting room, current newspaper and magazines as well as TV.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/05/2019 11:33 AM

Thank you for the great review. We appreciate your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
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