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SureCritic / Hyundai Dealer / Rairdon's Hyundai of Bellingham / CODY M LANGE
CL

CODY M LANGE

Rairdon's Hyundai of Bellingham
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(266 reviews)
86

Reviews of CODY M LANGE

CT
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Cherry T.
Ferndale, WA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Costumer service very good
Costumer service is great. Did really good job for doing 30K miles service,3 recalls needs to fix, change oil and etc did only 2 hours for all the service needs. Thanks so much. Cherry Trout
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/03/2018 09:15 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
LB
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Lynn B.
Bellingham, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
friendly, helpful staff
the staff were very friendly and helpful and honored the discount coupon that was recently sent out.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/01/2018 07:08 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
Verified Customer
Bellingham, WA
2008 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fantastic
The most important thing to me was that I felt I could trust the people who helped me. I trusted that I was charged a fair price and that the work was done properly. My car is running great now. As an added bonus, they checked the air in the tires, which we did not even mention to them - a small thing, but very much appreciated.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/20/2018 08:47 AM

“Thank you for taking the time to fill out our survey”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
TG
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Tim G.
Bellingham, WA
2006 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very Pleased
Very pleased
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/15/2018 10:10 AM

“We are so glad your experience here was a positive one”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
CL
CODY M LANGE
JC
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Joel C.
Bellingham, WA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Went in for oil change and bought a car.
Rodrigo was a knowledgeable salesman.He was also very nice and polite . My wife saw a car she really wanted so we looked into it. Chad and Keun worked hard to get our payment just right. It was a very positive experience.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/12/2018 10:54 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
SE
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Susan E.
Bellingham, WA
2008 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai service
I can always trust the workers at Hyundai to take care of my car and do just the things that need to be done. The service manager is so friendly and always explains to me what needs done and what they did. thank-you
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/03/2018 10:41 AM

“We are so glad your experience here was a positive one”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
KW
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Kelly W.
Bellingham, WA
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Customer Service
The whole team takes care of their customers and finishes everything off with a free car wash and an email thanking you for the business! Outstanding
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/02/2018 04:59 PM

“When our customers leave here happy, that makes us happy”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
KF
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Kaida F.
Maple Falls, WA
2012 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Our first visit
The staff was courteous, the repairs were quick, and unlike other dealers we have had work done by in the past, there were no surprises. And they didn't do things we didn't ask for. We now know what we need to do for our next repair, which we will definitely have done at Rairdon's! Thanks!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 09/26/2018 12:51 PM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
RB
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Richard B.
Bellingham, WA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Satisfying Results
I had a time effective oil change and vehicle inspection visit this week on my 2014 Santa Fe Sport Hyundai SUV.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 09/21/2018 07:42 AM

“Thank you so much for the great review”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
JB
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Julie B.
Blaine, WA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service department
I appreciate the thoroughness of the service staff as well as how quickly I am able to schedule an appointment. I am always greeted positively and the completed work is reviewed thoroughly.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 09/12/2018 07:15 AM

“Thank you so much for the great review”

 

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
JR
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John R.
Bellingham, WA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
service
prompt courteous service
Recommended
KEVIN J H., Service Advisor from Rairdon's Hyundai of Bellingham responded on 04/18/2018 06:45 AM

Thank you for taking the time to complete the survey! Your feedback is very important to us and I’m glad we were able to provide you 5 star service!

Kevin Heerspink
Rairdon's Hyundai of Bellingham
Service Advisor
Phone: (360)738-8000
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
JR
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Jennifer R.
Bellingham, WA
2010 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent customer service
We had a great experience! Friendly staff who kept us up to date on progress of car repairs.
Recommended
KEVIN J H., Service Advisor from Rairdon's Hyundai of Bellingham responded on 04/18/2018 06:45 AM

Thank you for taking the time to complete the survey! Your feedback is very important to us and I’m glad we were able to provide you 5 star service!

Kevin Heerspink
Rairdon's Hyundai of Bellingham
Service Advisor
Phone: (360)738-8000
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
LJ
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Li J.
Bellingham, WA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
ms
good services
Recommended
KEVIN J H., Service Advisor from Rairdon's Hyundai of Bellingham responded on 03/05/2018 09:20 AM

Thank you for taking the time to complete the survey! Your feedback is very important to us and I’m glad we were able to provide you 5 star service!

Kevin Heerspink
Rairdon's Hyundai of Bellingham
Service Advisor
Phone: (360)738-8000
Employees worked with
CL
CODY M LANGE
Verified Customer
Ferndale, WA
2013 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/26/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Rairdon's takes care of you
Like the service
Recommended
KEVIN J H., Service Advisor from Rairdon's Hyundai of Bellingham responded on 03/05/2018 09:19 AM

If you have any questions or reccomendations feel free to call or email and we can go over everything. We appreciate your buisness and look forward to seeing you again!

Kevin Heerspink
Rairdon's Hyundai of Bellingham
Service Advisor
Phone: (360)738-8000
Employees worked with
CL
CODY M LANGE
AP
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April P.
Mount Vernon, WA
2016 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/30/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Online Scheduling Useless
Do not attempt to schedule online. They will not get any information other than the time of the appointment. This has occurred twice. Annoying!
Not Recommended
KEVIN J H., Service Advisor from Rairdon's Hyundai of Bellingham responded on 01/30/2018 09:03 AM

I apologize for the difficulty with scheduling online. The reason I called was in order to get information and try to figure out why this is happening. If you can give me a call at your earliest convience I would appreciate it.

Kevin Heerspink
Rairdon's Hyundai of Bellingham
Service Advisor
Phone: (360)738-8000
Employees worked with
CL
CODY M LANGE
SK
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Steve K.
Bellingham, WA
2017 Hyundai Santa Fe S
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2017
verified customer Verified Customer
Category: Service
Good experience
I hade a good experience with the Bellingham Hyundai Service department's work on my 2017 Santa Fe Sport.
Service staff was competent and friendly, work was accomplished promptly, and scheduling was easy.
I'm very happy with Bellingham Hyundai.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/28/2017
Service Type: Repair
Category: Service
Good experience.
I found the service competent, timely, and friendly.
Recommended
KEVIN J H., Service Advisor from Rairdon's Hyundai of Bellingham responded on 12/28/2017 05:16 PM



Kevin Heerspink
Rairdon's Hyundai of Bellingham
Service Advisor
Phone: (360)738-8000
Employees worked with
CL
CODY M LANGE
MV
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Megan V.
Ferndale, WA
2012 Hyundai Accent
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/26/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excessive Cost
Rairdon's has a reputation for poor customer service and being a rip off. I was impressed with the customer service I experienced as I had low expectations but as for the service there was no above and beyond just a standard inspection and one air filter changed for $400. Can get this elsewhere for a fraction of the cost and would even wash the car.
Not Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/26/2017 11:38 AM

megan,

   i am deeply sorry you did not have a satisfactory experience at your last visit. i have looked into what was done at your last visit and feel there might have been some miscomunication on your invoice. please contact us as soon as possible so that we may resolve the issue and prevent any failures to communicate on our end in the future. thank you for taking the timne to provide us with feedback.

sincerely

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
CL
CODY M LANGE
JK
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Jason K.
Bellingham, WA
2007 Hyundai Accent
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/04/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
New customer service guy sucks
The new customor service guy is pretty clueless. Before the new guy, it was decent.
Not Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/05/2017 09:01 AM

Jason,

   My apologies for any inconvenience during your last visit.if there is anything i can do in the future to make your experience a more satisfactory one please let me know.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
CL
CODY M LANGE
SR
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Sallie R.
Ferndale, WA
2013 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/25/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Do no trust
This dealership I feel overcharges & does not make it's customers feel welcome. I will never be back.
Not Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 01/26/2017 07:29 AM

Sallie, 

   I am very sorry you did not have a pleasant experience at your last visit. I have reviewed the invoice from your visit and would be more then happy to go over your charges with you. please give me a call at your earliest convenience and hopefully we can resolve this matter. 

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
CL
CODY M LANGE
SF
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Shirley F.
Sudden Valley, WA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Ease with Honesty
How pleasant and helpful Mario is he throughly explains and is honest
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 11/17/2016 04:24 PM

Shirley,

  Thanks for taking the time to provide us with some feedback. We truly appreciate your business and hope to see your back in the future.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
CL
CODY M LANGE
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