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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / DANNY PEREZ TORRES
DT

DANNY PEREZ TORRES

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(577 reviews)
81

Reviews of DANNY PEREZ TORRES

Verified Customer
St. Augustine, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Recall and service visit
A positive experience
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/14/2021 02:00 PM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe and exceeding your expectations.
 
 Happy Holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Verified Customer
Saint Johns, FL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good and friendly service
Happy with service and friendly atmosphere.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/03/2021 07:13 AM

 We sincerely appreciate you taking the time to share your service experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
JC
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James C.
Bunnell, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Awesome
Good service and excellent staff
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/11/2021 08:09 AM

We thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Saint Augustine, FL
2021 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
verified customerVerified Customer
8
Category: Service
Thank you joe king
Joe was in touch with me promptly, and assured me that the situation with my last experience was being handled internally. He advised me that they are working to provide exceptional customer and that my next experience would exceed my expectations.
Employees worked with
DT
DANNY PEREZ TORRES
BO
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Barbara O.
St. Augustine, FL
2011 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2021
verified customerVerified Customer
10
Category: Service
Issue resolved
The service advisor listened and understood my issue. As of now it has been resolved.
Employees worked with
DT
DANNY PEREZ TORRES
JB
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Janice B.
Saint Augustine, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Always great service
Car is always done quickly and complete. Talk to me before preforming extra service. Have brought all 5 of y Hyundais, with no problems.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/20/2021 06:24 AM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MG
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Margaret G.
St. Augustine, FL
2020 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
excellent
Very efficient
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/03/2021 10:12 AM

 We sincerely appreciate you taking the time to share your service experience and the 5 star rating with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Saint Augustine, FL
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
helped me tremendously
danny perez is phenomenal at his job. he gave me the best service ive experienced there
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/30/2021 02:18 PM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SH
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Stacey H.
Saint Johns, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent Service and Team
I don't have anything negative to say about Hyundai of St. Augustine. Any time I bring my car in they do a thorough job and trying to find out what is wrong, they even went on a ride just to make sure the understand the problem. I am well pleased with the service and will continue bringing my vehicle here.
CHERYL B. from Hyundai of St. Augustine responded on 08/24/2021 05:38 AM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
DT
DANNY PEREZ TORRES
DG
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Dennis G.
Palm Coast, FL
2019 Hyundai Santa Fe Xl
ReScore Review™
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/17/2021
verified customerVerified Customer
5
Category: Service
Received an apology for the lackluster handling of the original appointment.
Received a nice call apologizing for the lackluster handling of the original appointment. Although after the fact it was very much appreciated.
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Saint Augustine, FL
2020 Hyundai Kona
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/14/2021
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
It took to long for an oil change
It was too long
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/17/2021 06:26 AM

 Thank you for taking the time to share your service experience with us and for bringing this to our attention. Our sincere apologies for any inconvenience this has caused. Danny, our service consultant will be following up with you shortly. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
TL
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Terje L.
Saint Augustine, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt service
Helpful staff
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/02/2021 01:24 PM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
DC
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Domingo C.
Elkton, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Took my 2017 Tuscon in for an oil change. The service noticed that my battery had low voltage and it was still in warranty. They put installed the new battery at no charge. They also washed and vacuumed my vehicle before returning back to me.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/02/2021 12:38 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
JM
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James M.
Palm Coast, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
My Santa Fe service
First, it is close to where I live. I like the service website a lot. It is very easy to schedule your service. They took my vehicle in right on schedule and did the oil change and other required maintenance in a short period of time. All personal were very friendly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/26/2021 07:08 AM

We sincerely appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
PP
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Pauline P.
St. Augustine, FL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Representative
I appreciate the friendly and professional manner of my service representative, Danny Perez. He explains what services my vehicle needs and the time needed to perform service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/26/2021 07:07 AM

We sincerely appreciate you taking the time to share your service experience with us and your kind words. Danny and our  service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
GW
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George W.
Palm Coast, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Service department always takes care of customers. They go out of their way to make sure that the customer is satisfied.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/23/2021 07:11 AM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
RM
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Ramon M.
St. Augustine, FL
2017 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/13/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Redemption
I scheduled a parts recall service appointment and they didn't have the part available. They did find the part the next available day and called me in and squeezed me in and changed the part. They also filled up my gas tank for my inconvenience. Definitely made me happy because they went out of their way to fix the situation.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/13/2021 08:46 AM

 Thank you for taking the time to share your service experience with us. We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Saint Augustine, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
.....
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/09/2021 08:58 AM

 Thank you for sharing your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
CL
gravatar
Christopher L.
Palm Coast, FL
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great product, service and sales
Most of all they are trustworthy. Service is always prompt and thorough. NO BS sales is great.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/07/2021 12:35 PM

 We sincerely appreciate you taking the time to share our experiences with us and your kind words. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
KM
KEITH MONDELLO
SM
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Sally M.
St. Augustine, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient, close proximity to my home,
Friendly personnel, quick service, comfortable waiting area, but a bit pricey on tire rotation charge.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/02/2021 06:45 AM

 We sincerely appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
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