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SureCritic / Hyundai Dealer / Eckert Hyundai / DYLAN HULME
DH

DYLAN HULME

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(167 reviews)
100

Reviews of DYLAN HULME

FV
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Felicia/Joe V.
Lewisville, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service & Friendly Staff
The staff are always friendly and they don't try sell you services not needed.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/28/2018 08:41 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
JR
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Joshua R.
Denton, TX
2011 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service department
Bought my Veracruz used from Eckert Hyundai in 2013. Thanks to their service department, five years and 155k miles later, it is still in great shape. The past few trips, I've had Jake as my service adviser and he does a good job of letting me know what work needs to be done, what it'll cost, and when my vehicle will be available. Everyone in the service department greets me by name, and I would definitely recommend both the dealership and the service department to anyone. Once my Veracruz finally wears out, my next vehicle will be a Hyundai and I will continue to have it serviced at this dealership.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/25/2018 05:45 PM

Thank you for your kind words sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
SR
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Stephen R.
Denton, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
service
Everyone is very helpful and friendly
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/22/2018 12:08 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
RR
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Robert R.
Sanger, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Service for 2011 Sonata on 11/08/2017
Good service. Answered all my questions.

Date of service was 11/08/2017
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/19/2018 01:57 PM

Thank you so much

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
MA
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Mark A.
Lewisville, TX
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Efficient Service
I don't bother getting a ride. If I make an appointment for one of their early spots, they have my oil change and tire rotation done in about half an hour. Staff is nice. Price is reasonable. And I like them having all my service records in case anything ever goes wrong. Recommended.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/07/2018 04:06 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DH
DYLAN HULME
TW
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Tiara W.
Argyle, TX
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Nothing but the best!
I have had my Hyundai Elantra going on two years now. I always get it serviced at Eckert Hyundai. The guys always take care of me and go above and beyond to make sure that everything is okay. Most importantly, they are honest! Most dealer services are all about the money but here, they CARE for the people which is why I am 100% satisfied with the quality and care they put into making things easier. Definitely recommend!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/29/2018 02:22 PM

Thank you for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
LM
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Larry M.
Sioux Rapids, IA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
yes
Great dealership
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/29/2018 05:12 AM

Thak you for the great review

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DH
DYLAN HULME
KE
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Karissaandrew E.
Flower Mound, TX
2005 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always excellent service
I can never say enough about the quality of service I receive at this location! Everyone always goes above and beyond to make sure we have the best experience. Even on the Christmas holiday weekend, they worked hard to ensure parts were ordered and installed in a timely manner, and when the parts were delayed, I didn't even have to ask for a loaner car. They were quick to offer one to us, and were so apologetic when things were delayed. I wish everyone could received the same level of service at any repair shop that we are fortunate to receive here!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/02/2018 08:33 AM

Thank you so much that was very kind of you to say such things. 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
Verified Customer
Krum, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service with a smile
They are always friendly and take care of you and you vehicle.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/30/2017 09:08 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
WS
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William S.
Lewisville, TX
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
They get it done
I love a dealership that actually seems to care for the customers needs.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/26/2017 09:47 AM

Thank you for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
Verified Customer
Denton, TX
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Super service
Always great service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/16/2017 07:21 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
LC
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Larry C.
Flower Mound, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
I have always been treated very well at Eckert. I have purchased 2 vehicles from them, and the entire process as well as the ongoing visits to the service area have been outstanding!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/08/2017 08:41 AM

Thank you for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
MY
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Marty Y.
Flower Mound, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Customer Service
Jimmy was our service representative. He was extremely helpful and attentive to our needs. He kept us updated on the progress of our vehicle the entire step of the way. From drop-off to pick up, thank you so much for the great service..
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/07/2017 06:06 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
Verified Customer
Denton, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Amp
So far so good.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/28/2017 04:13 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
PJ
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Paula J.
Argyle, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Courteous, professional and prompt service
They were very fair, kind and courteous dealing with my wife. They fixed all warranty issues and didn't try to oversell me on the useless extras. I would definitely buy another vehicle from them and use their service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/28/2017 04:14 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
MS
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Madison S.
Argyle, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Communication from staff & timely completion of work
The couple times I called to inquire about the status of my car, the staff was knowledgeable and helpful. The work was completed in a timely manner and communicated thoroughly. Ultimately, this experience was exceptional and I plan on bringing my car back every time I need anything service related.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/09/2017 04:35 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
JL
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John L.
Denton, TX
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Professionalism, ease of service, accommodating
They Do a good job!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/30/2017 01:42 PM

Thank you for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
NS
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Narjeet S.
Little Elm, TX
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
SERVICE
GREAT SERVICE
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/19/2017 08:25 AM

Thank You 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
ML
gravatar
Montie L.
Justin, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
2018 Sonata Oil Change
The staff were very professional and courteous. The service was performed in a timely manner.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/14/2017 06:41 AM

Thank you for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
Verified Customer
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil Change & Tire Rotation
Everything was wonderful and I was very impressed with the staff and waiting area. However, just an oil change and tire rotation should not take over an hour and a half. Other than that I was very satisfied.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/02/2017 07:35 PM

I am so sorry it took so long I will look into it.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DH
DYLAN HULME
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