Business Solutions
SureCritic / Hyundai Dealer / Eckert Hyundai / DAVID SHIPLETT
DS

DAVID SHIPLETT

Eckert Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(169 reviews)
73

Reviews of DAVID SHIPLETT

Verified Customer
Fort Worth, TX
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
This dealership always takes good care of me when I come have my good serviced !
DYLAN H. from Eckert Hyundai responded on 01/15/2022 10:25 AM

Thank you for the 5 star review.

Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
BM
gravatar
Bonnie M.
Denton, TX
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Very pleasant
As always, the staff at Eckert is friendly and very accommodating.
DYLAN H. from Eckert Hyundai responded on 11/15/2021 05:53 AM

Thank you for the 5 star review.  We are working on processes to speed return times for customers.  Hope to see you again when the need arises.

Employees worked with
JL
JIM LIGOROTIS
DS
DAVID SHIPLETT
MS
gravatar
Mark S.
Denton, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2021
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Shark fin issue
Their friendly service department exceeded my expectation.
DYLAN H. from Eckert Hyundai responded on 11/11/2021 07:41 AM

Thank you for the 5 star review.  We are always willing to wash and vacum your vehicle upon request as it does add time to your visit.

Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
IV
gravatar
Irma V.
Aubrey, TX
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Quick Turnaround
My car started acting up on a Saturday. I was super worried about it as it the vehicle I use to get to work and take my son to all of his activities. I drove it there and they assured me that they would try there best to get to it. They were busy so I left it there and early Monday morning I had a response about the issue. I agreed to their quote for repair and by the tone I got off work it was ready! Whew! They saved me so much stress trying to make arrangements!
DYLAN H. from Eckert Hyundai responded on 11/04/2021 06:07 AM

Thank you for the 5 star review.  We are glad to have gotten your car taken care of.

Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
DB
gravatar
Darrin B.
Flower Mound, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Best Hyundai Genesis Deslership in Texas
The staff is very laid back but extremely professional! Highly recommended!
DYLAN H. from Eckert Hyundai responded on 10/15/2021 06:00 AM

Thank you for the 5 star review, and for the positive feedback.  We strive to make every visit a pleasnt one.

Employees worked with
JL
JIM LIGOROTIS
DS
DAVID SHIPLETT
CW
gravatar
Chi W.
Little Elm, TX
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2021
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Quick and friendly service
My palisade got AC problem and i was looking for a trustable Hyundai dealer. I had a bad experience with Huffine Hyundai and would not recommend to go back there again. At first, I was a little skeptical because I had to wait a week for my Eckert appointment. On that day, I did not dropped off my car at Eckert till the afternoon. I expect they would not have time to look at it till tomorrow but they get my car fixed in the same day. The service advisor Billy Pope was friendly and called me at 5 pm as promised. The AC service was done perfectly and i would highly recommend to check out Eckert Hyundai.
DYLAN H. from Eckert Hyundai responded on 09/16/2021 06:38 AM

Thank you for the 5 star review.  We are glad to know we exceeded your expectaions.

Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
Verified Customer
Argyle, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
polite efficient personnel throughout facility
My vehicle needed parts that had to be ordered. Staff kept me updated on the arrival of needed parts along with the
expected time to complete the service. All went well!
Recommended
DYLAN H. from Eckert Hyundai responded on 07/12/2021 05:16 AM

Thank you for the 5 star review.  It is always our pleasure to serve you.  Have a great day!

Employees worked with
JL
JIM LIGOROTIS
DS
DAVID SHIPLETT
TS
gravatar
Tom S.
Corinth, TX
2021 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
verified customer Verified Customer
Category: Service
Trying to make my car right
Couple weeks back I took my car in there and frankly didn't get the service that it should have gotten after talking to the service manager I took a car back he did his best to get everything right done. still ain't got my radio right but not due to him not trying. I would continue to go there to have both my car's service, thank you for making things right.
Tom
Recommended
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
Verified Customer
Flower Mound, TX
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great place to be
The staff was wonderful. The service was excellent.
I’m going to make this place the only place I get my service done. Highly recommend!!
Recommended
DYLAN H. from Eckert Hyundai responded on 05/03/2021 05:32 AM

Thank you for the positive feedback.

Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
TB
gravatar
Thomas B.
Corinth, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
The personnel at this dealership is simply fantastic
everything was great
Recommended
DYLAN H. from Eckert Hyundai responded on 03/03/2021 01:16 PM

Thank you for your continued business.

Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
ST
gravatar
Stephanie T.
Denton, TX
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick and professional
Quick and professional
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/04/2021 07:00 AM

Thank you Stephanie.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
JA
gravatar
Joy A.
Pilot Point, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
They were so great . Worked me in for service before making a emergency trip .
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/14/2021 03:54 PM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
VS
gravatar
Veera S.
Frisco, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Truly Amazing!!!
Never needed to explain everything in detail. They understood the problem and helped me fix it as soon as they can. Service representatives are very nice to talk to as well.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/29/2020 07:47 AM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
SS
gravatar
Sharon S.
Denton, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Staff very courteous
Place very nice and customer service is excellent.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/05/2020 11:20 AM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
JT
gravatar
Jeffery T.
Denton, TX
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Making things right
You stayed on top of my previous complaint and responded by keeping me updated and finally delivered quality service repair.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/24/2020 06:27 AM

Thank you, for the great review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
GC
gravatar
Gerald C.
TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Recall of Sonatas
Quick to replace motor, no out of pocket cost and delivered on time by friendly staff people.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/22/2020 07:57 AM

Thank you Mr. Clay

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
Verified Customer
Krum, TX
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best car and best service
Eckert Hyundai has Excellent after market service!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/20/2020 12:59 PM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
MR
gravatar
Marcel R.
TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Good as always!
Always taking a good care.
I trust them and they don't disappoint me!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/17/2020 05:27 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
MM
gravatar
Martha M.
Denton, TX
2011 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Promptness and politeness
My car was taken in and had an oil change and brakes done. I also had a few other issues to be checked out. After they received the parts for repairs it was swiftly done. The car drives like it used to.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/23/2020 11:04 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
DW
gravatar
Dennis W.
Denton, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
My experience
The service people are always very helpful and pleasant.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/13/2020 02:30 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.