EV

EDDY VELLEGA

McGrath City Hyundai

Overall Rating

4.7

(723 reviews)

73

Reviews of EDDY VELLEGA

FF

Frank F.

Chicago, IL

2013 Hyundai Sonata

01/20/2020

Service Type: Maintenance

Verified Customer

Category: Service

Excellent service professionals

Service team is great. Very thorough job. Great customer service.

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 01/20/2020 06:43 AM

Hello Frank

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employees worked with

Verified Customer

Chicago, IL

2012 Hyundai Tucson

01/19/2020

Service Type: Repair

Verified Customer

Category: Service

Consistently Great

Have been coming here since 2012 and have never, ever had a bad experience.

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 01/19/2020 12:09 PM

Hello

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employees worked with

RJ

Ronald J.

Chicago, IL

2018 Hyundai Sonata

01/18/2020

Service Type: Maintenance

Verified Customer

Category: Service

Ed feel comfortable dealing with him

Ed the greeter that first talk to me I feel comfortable around him trust him and I think he actually cares about my car. And always tell me how long to take and pretty much on time.

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 01/18/2020 10:04 AM

Hello Ronald.

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employees worked with

AG

Adanelle G.

Chicago, IL

2020 Hyundai Palisade

01/15/2020

Service Type: Repair

Verified Customer

Category: Service

Easy and great people serving.

Very convenient with time and work with u to get your work done on your car.

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 01/15/2020 10:40 AM

Hello Adanella,,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employees worked with

AS

Angel S.

Chicago, IL

2013 Hyundai Sonata

01/15/2020

Service Type: Repair

Verified Customer

Category: Service

Service

The service at this dealership is excellent. I didn’t spend all day waiting. Thank you

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 01/15/2020 10:39 AM

Hello Angel,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employees worked with

SC

Sandra C.

Forest Park, IL

2017 Hyundai Tucson

01/14/2020

Service Type: Maintenance

Verified Customer

Category: Service

My Hyundai

Ed always provide excellent customer service along with the other staff. I did not have a appointment but Ed got me in and out at a reasonable time...

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 01/14/2020 10:41 AM

Hello Sandra,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employees worked with

MH

Michelle H.

Chicago, IL

2019 Hyundai Tucson

01/04/2020

Service Type: Repair

Verified Customer

Category: Service

Sold a brand new car that needed an engine replaced immediately

Had it for one month and had to take it in four times before they finally replaced the engine on a brand new 2019 Tucson.

Not Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 01/04/2020 04:14 PM

Hello Michelle,

My name is Christopher, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5052. I look forward to speaking with you soon.

Respectfully,

Christopher M. Hoelbl
Customer Specialist
McGrath City Hyundai
choelbl@mcgrathcity.com
773-804-5052

Employees worked with

RC

Ralph C.

Chicago, IL

2012 Hyundai Santa Fe

12/25/2019

Service Type: Maintenance

Verified Customer

Category: Service

The staff

Great staff

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 12/26/2019 10:54 AM

Hello Ralph

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employees worked with

DS

Devon S.

Calumet Park, IL

2013 Hyundai Sonata

12/14/2019

Service Type: Maintenance

Verified Customer

Category: Service

Great Place

Excellent customer service. Had an issue with my maintenance service after the repairs were complete (had already spent $1500 in repairs). Long story short I had to reschedule another service visit for Hyundai to address the issue of the repair again.

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 12/14/2019 06:20 AM

Hello Devon,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employees worked with

JH

Joann H.

Chicago, IL

2013 Hyundai Azera

12/11/2019

Service Type: Maintenance

Verified Customer

Category: Service

My second HYUNDAI and have ALWAYS received EXCELLENT, and RESPONSIVE service from Ed and Chris at Grand Ave, Chicago

My 2nd Hyundai, my grandniece continues to drive the 2008 Sonata putting on miles going back and forth to college. My 2013 Azera
is GREAT, sorry they have discontinued this car. The service I receive from Eddie and Chris, Grand Ave, Chicago is always excellent-prompt, and completes all maintenance needed in a very gracious, and professional manner, the plus is that they know the history of my car as this is the place I have taken it since the purchase

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 12/11/2019 09:35 AM

Hello Joann

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employees worked with

TP

Theresa P.

Woodridge, IL

2018 Hyundai Santa Fe

12/06/2019

Service Type: Maintenance

Verified Customer

Category: Service

McGrath #1

We have been very happy with McGrath and always come back! Thank you Ed for always greeting us with a warm welcome. We always appreciate your recommendations

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 12/06/2019 10:38 AM

Hello Theresa

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employees worked with

Verified Customer

Maywood, IL

2017 Hyundai Elantra

12/03/2019

Service Type: Maintenance

Verified Customer

Category: Service

Mcgrath

Very Good service!!!

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 12/03/2019 11:53 AM

Hello Kevyn,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employees worked with

GV

Glenn V.

Chicago, IL

2015 Hyundai Sonata

11/28/2019

Service Type: Maintenance

Verified Customer

Category: Service

Great Service

The staff was friendly, the work was completed timely.

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 11/28/2019 12:34 AM

Hello Glenn,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employees worked with

Verified Customer

Melrose Park, IL

2018 Hyundai Tucson

11/25/2019

Service Type: Maintenance

Verified Customer

Category: Service

Ok

Better service

Not Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 11/25/2019 01:23 PM

Hello Anna,

My name is Christopher, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5052. I look forward to speaking with you soon.

Respectfully,

Christopher M. Hoelbl
Customer Specialist
McGrath City Hyundai
choelbl@mcgrathcity.com
773-804-5052

Employees worked with

Verified Customer

Chicago, IL

2016 Hyundai Tucson

11/24/2019

Service Type: Maintenance

Verified Customer

Category: Service

Service

Excellent

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 11/24/2019 09:33 AM

Hello

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employees worked with

RR

Ronald R.

Chicago, IL

2018 Hyundai Santa Fe Sport

11/21/2019

Service Type: Repair

Verified Customer

Category: Service

Ed Valenga cares about his customers

Ed Valenga is great!!!

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 11/21/2019 03:53 PM

Hello Ronald,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employees worked with

JR

James R.

River Forest, IL

2018 Hyundai Sonata

11/20/2019

Service Type: Maintenance

Verified Customer

Category: Service

Friendly, accommodating, professional

Great service

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 11/20/2019 04:32 PM

Hello James

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employees worked with

JO

Janet O.

Chicago, IL

2008 Hyundai Santa Fe

11/19/2019

Service Type: Repair

Verified Customer

Category: Service

The staff

Like always I was treated with respect and part of the family. I was give great advice about the future of my vehicle. Thank you Hyundai for keeping me safe.

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 11/19/2019 12:44 PM

Hello Janet

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Employees worked with

CN

Claudia N.

Chicago, IL

2011 Hyundai Elantra

11/19/2019

Service Type: Repair

Verified Customer

Category: Service

The service Eddy great honest man I will never leave Hynudi

Well most definitely it's the people.. They are super nice and welcoming I won't take my car anywhere else

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 11/19/2019 03:56 AM

Hello Claudia

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Employees worked with

RP

Rhonda P.

Chicago, IL

2017 Hyundai Accent

11/18/2019

Service Type: Maintenance

Verified Customer

Category: Service

Review

They always service my car fast and efficient

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 11/18/2019 03:56 PM

Hello Rhonda,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Employees worked with

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