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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / JASON COBURN
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JASON COBURN

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(637 reviews)
82

Reviews of JASON COBURN

VA
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Von A.
Scottsdale, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Experience
Awesome Job.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:49 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Phoenix, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall Service Appt.
Great service and courtesy drive home with pick up. Recall work done and did not pressure for additional services or trade-in options. Free oil change also and car wash! Highly recommend this Scottsdale location!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:48 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Scottsdale, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and good service
Good service
Not Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:48 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
JB
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Jack B.
West Bloomfield Township, MI
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very nice staff.
I had no problems with the appointment and the service was great at explaining everything.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:47 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
AD
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Alexandria D.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Surprise!..not Surprised!
We recently had our 100k mile service done, and to our SURPRISE we were greeted by Jason Colburn (Service Adviser), who for our previous service was not available. However we are NOT SURPRISED by the consistent level of quality service and assistance the team at Earnhardt-North Scottsdale always provides! Huge thanks to Michael Southern and his top-tier level of service advisors and techs!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:46 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
ML
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Michael L.
Phoenix, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Terrific Dealership
Everyone you deal with is always friendly. Service Department is excellent. That’s why we own Hyundai’s.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:35 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
JH
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John H.
Payson, AZ
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great service when I buy and come in for service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:34 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
MR
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Mary R.
Scottsdale, AZ
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Department
What makes you so great is you know how to take care of the customer, it doesn’t get any better than that
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:34 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
KM
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Kenneth M.
Fountain Hills, AZ
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tire repair
My low tire pressure light was on and I had a screw in one of my front tires. Earnhardt was able to squeeze my in (I had no appointment) replaced the tire, aligned and got me on my way in less than two hours. Exceptional service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:34 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Phoenix, AZ
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly welcome, good waiting area, expedient service to get you going and willingness to answer and assist in any other questions.
As I mentioned above, I felt comfortable even tho it was the first time I was visiting there, everything was carried out in a good business manner and it was not an overly long wait. The hospitality of providing a cup of coffee, a bite to eat, set very well with my schedule and the premises are very roomy.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:32 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Scottsdale, AZ
2013 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2019
verified customerVerified Customer
Category: Service
Jason was great!!
Jason was great. Have nothing bad to say about his service and courteous manner. Had some confusion about the shuttle service but it was clarified and sorted by Jason. Quick service. Got me in early. Thank you! No A/C in the heat is no fun!
Recommended
Employees worked with
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JASON COBURN
Verified Customer
Fountain Hills, AZ
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Rating
Great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/25/2019 04:44 PM

Thank you for the great revew.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
KB
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Kimberly B.
Carefree, AZ
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and courteous
Super busy service center but efficiently run. Jason Coburn said service may take 60-90 minutes but he would do his best to make it quick while I waited. 45 minutes later car was washed and ready! Really appreciated the effort! We love our Hyundai!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/25/2019 04:11 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
JF
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Joe F.
Cave Creek, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Snack bar
Recommend you add coke and other soft drinks
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/25/2019 04:06 PM

Thank you for the feedback.  We do have softdrinks available in our lounge and also in our employee breakroom, next time you're in just ask, any of us will be happy to help you get your fizz on.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
RB
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Ronald B.
Sedona, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Regular Service
I live out of town and they were able to change my service appointment time at the last minute. They worked me in two hours earlier which I really appreciated. Jason, the service rep. was great.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/25/2019 04:04 PM

Thanks for visiting and for the great review and recommendation.

We are happy to help whenever you're in town and thank you for choosing us.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
Verified Customer
Phoenix, AZ
2019 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Review
Helpful.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/25/2019 04:01 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
LK
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Linda K.
Phoenix, AZ
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Model "A" for Car and Customer Service Excellence
Hyundai N. Scottsdale excels in taking care of me, the customer and of my car. The dealership is spotless. They were ready for me when I arrived. My car was serviced quickly and there was no attempt to provide additional services it did not need. I like their honesty, customer-comes-first ethic and the showroom / service lounge all in one place. It's also easy to get in and out of their parking lot. The Starbucks coffee, bagels and other treats make it easy for me to bring the car in early and actually relax while it's being worked on. I can get a courtesy shuttle or just hang out.
Kudos to the management and staff.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/25/2019 03:45 PM

Well we do have a few techs who could work on a Model A.

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
MP
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Marc P.
Scottsdale, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service tech was excellent
Excellent ? job
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/12/2019 11:41 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look fowrard to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
CG
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Claudia G.
Phoenix, AZ
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always Great SErvice
Except for a very short time, this has been the dealership that has done all the maintenance on my 2007 Santa Fe. In that time I have gotten to know the Service Reps, the Service Manager and even a few salesmen (not ready for a new vehicle yet). They are all great, professional and friendly. Thank you Earnhardt North Scottsdale from a very satisfied customer.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/25/2019 03:31 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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JASON COBURN
MZ
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Mary Z.
Phoenix, AZ
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Mike Southern and his team do an excellent job helping me keep my 2013 Hyundai Elantra running smoothly. Whenever I have an issue or question, they take the time to explain what's needed and not needed. I appreciate their knowledge and service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/18/2018 01:06 PM

Thank you for the wonderful review.

We know you come all the way across town to see us here and it is 100% our privledge to be your dealership.  Thank you for choosing us and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
JASON COBURN
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