JC

JEROME CRAWFORD

Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(81 reviews)
57

Verified Customer
Hyattsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service
Great customer service
Recommended
MIGUEL D. from Pohanka Hyundai responded on 01/14/2021 05:14 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.


DT
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Denine T.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Pohanka Hyundai
Always exceptional service when I have to go for servicing.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 12/23/2020 04:55 AM

Thank you for your review and for choosing Pohanka for your service Denine. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.


KB
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Kevina B.
Hyattsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
They provide great customer service and care for for their clients and visitors.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 12/09/2020 05:04 AM

We appreciate your kind feedback about our business and employees Kevina. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again


Verified Customer
District Heights, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
I give all five stars nothing but exceptional service.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 11/23/2020 05:24 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.


OG
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Otis G.
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Customer Service from Sean
I always look forward to dealing with Sean. Great person and very knowledgeable.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 10/21/2020 04:24 AM

We appreciate your positive feedback about our business and employees Otis. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.


AP
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Angela P.
Laurel, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Received exceptional service
I've been coming to Pohanka hyundai since 2004. This is my second hyundai car. I bought both of my hyundai cars from Pohang. I like the dealership, cars and the people.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 10/15/2020 07:32 AM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business Angela.

Employees worked with

TG
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Tamara G.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
No comment
Leave a comment
Not Recommended
MIGUEL D. from Pohanka Hyundai responded on 10/08/2020 08:59 AM

Thank you for your review and for choosing Pohanka for your service Tamara. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.


BN
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Barbara N.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer
Customers Services
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 09/10/2020 07:27 AM

Thank you for your review Barbara. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.

Verified Customer
Fort Washington, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
They check everything
I recommend goin
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 08/31/2020 02:25 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with

JM
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James M.
District Heights, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly, knowledgeable techs.
Knowledgeable techs
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 08/18/2020 02:11 PM

We appreciate your trust James, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.

Verified Customer
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Awesome Customer Service!
The customer service from everyone I encounter has always been very professional. And I never feel like I'm being ripped off when I bring my car in for services.
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 08/18/2020 02:06 PM

We appreciate your kind feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.

EP
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Erin P.
Fort Washington, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Customer Service
My service was excellent ! My car was fixed with care and faster than I expected. My advisor Sean was outstanding and very informative through the whole process !
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 08/17/2020 10:25 AM

 We appreciate your AMAZING feedback about our business and employees Erin. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.

ER
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Ebone R.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Outstanding service
I had a great service experience as usual, Will is always the best and the only one I look for when getting my car serviced. This was my 30,000 mile service and I greatly appreciate how my car feels after service.
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 08/07/2020 07:20 AM

 We appreciate your kind feedback about our business and employees Ebone. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.

Verified Customer
Suitland, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Great service and the Techs are very professional at all times.
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 08/07/2020 06:50 AM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with

TH
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Tyra H.
Capitol Heights, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
OUTSTANDING!!!
Thank you for taking care of my car & me. I was treated with respect & I appreciate y’all for trying to figure out everything y’all could to fix my issues. #BESTDEALEREVER
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 07/14/2020 01:53 PM

Thank you for your wonderful 5 star rating Tyra, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with

TM
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Terria M.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Car Service
Car riding really good!!!!!!
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 07/03/2020 01:40 PM

Thank you for giving us a great rating and for recommending our business to other potential customers Terria. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with

AF
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Ashley F.
Fort Washington, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great customer service.
I've been taking my car here for a long time and each time I'm pleased.
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 07/01/2020 01:52 PM

We appreciate your trust Ashley, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with

Verified Customer
Chesapeake Beach, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Very pleasant place
Kirsten was my service provider. She is very good with people and with vehicles needing servicing.
My Tucson's air conditioning has been fixed.
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 06/30/2020 02:12 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.

Verified Customer
Suitland, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer service and welcoming feeling
Smooth transaction and very professional. Communication was awesome throughout. Never leaving a question unanswered until I was satisfied with my service and experience.
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 06/23/2020 02:04 PM

 We appreciate your AMAZING feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.

SR
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Stephanie R.
Upr Marlboro, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast,Efficient,and Excellent Customer Service
I always take my car to the dealership and the representatives provide the best customer service. The mechanic are very efficient at their job.
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 06/12/2020 01:55 PM

 We appreciate your kind feedback about our business and employees Stephanie. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with
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