Thank you so much for your sticking with me, and thank you for your feedback.
George A. SanchezThank you very much for your feedback and for your business.
George A. SanchezErika,
Thank you very much for your feedback and for being part of our family.
Thank you very much for your feedback and your business.
George A. SanchezDonna,
Thank you very much for your feedback and your being a loyal customer of ours.
Courtney,
Thank you very much for being part of our family, and we appreciate your business.
Debbie,
Thank you so much for choosing Northwest Hyundai for your service needs, but what could we do better to earn a 5 star?
Thank you so much for your feedback, and we appreciate your business.
George A. SanchezThank you so much for your feedback.
George A. SanchezI'm sorry that you didn't have a not so great experience on your last visit, I will speak to your service advisor about this to see what was the hold up and why it took this long for your services to be complete. I'm glad that you brought this to my attention, because this is not what we want our customers to experience, we want our customers to feel welcomed and at home. I apologize again, and I can't stress how much customer satisfaction means to me and our owner. Please, if I can do anything to make your experience better, don't hesitate to contact me, I know I can't give you your time back, but I willing to do what it take to make this right for you.
George A. SanchezRannisha,
Thank you very much for your feedback and for choosing Northwest Hyundai for your service needs.
Peggy,
Thank you so much for your feedback and for your business.
Good morning,
I'm sorry to hear that you didn't have a great experience on you last service visit here with us, let me look into what went wrong and I'll will be reaching out shortly.
My name is Gabriel Deluc, I am the general manager with Northwest Hyundai. I'm reaching out in reference to your visit with our service department. I value our customer's feedback. It seems that in your instance we missed the mark. I'd like nothing more than to have the opprotunity to speak with you briefly about your visit in an effort to reestablish our relationship and personally apologize for your less than perfect experience. Thank you for taking the time to let us know how we dropped the ball. I assure you that I will make this a teachable moment with our service staff in an effort to continually improve our dealership and the services we provide to our customers. Thank you for your consideration. Please feel free to call me at the dealership at your earliest convenience: (281) 894-5200.
Kimberly,
Thank you so much for your feedback, and for being a loyal customer of ours.
Sandra,
Thank you for your feedback and for choosing us for your service needs.
Yue,
Thank you very much for taking the time to speak with me on the phone, I'm looking forward to help you and make this right for you.
You're welcome sir.
George A. Sanchez