Max,
I am so sorry to hear about this experience, I am reaching out to you now to see how I can correct these issues and regain your business.
James,
I am deeply sorry to hear about this experience. I'm reaching out to you now to see how we can improve and correct this at its entirety.
Sergio, I left you a voicemail and need to get your vehicle back and set up a rental. Please call me back. Thanks Craig
Craig Ellis Service Manager 972-202-2168I am sorry for the lack of communication. I left you a voicemail. Please call me back. Thanks Craig
Craig Ellis Service Manager 972-202-2168Thank you for taking my call. I will get with Enterprise and we will get alternate transportation. We will get the A/C resolved.
Craig Ellis Service Manager 972-202-2168Susan, I will be reaching out to you today on your visit. Thanks Craig
Craig Ellis Service Manager 972-202-2168I am extremely sorry to hear that we couldn't duplicate your concern. Please call me at your earliest convenience in order for us to get this resolved.
My cell phone number is 214-725-2190
Best Regards
Thank you for your feedback. We are going to start a remodel and expansion of our waiting room, this year. We look forward to serving you in the future.
Craig Ellis Service Manager 972-202-2168Leonor, thank you for your feedback and returning my call.
Craig Ellis Service Manager 972-202-2168Felicasheo, Left a voicemail, please call me back. Thanks Craig
Craig Ellis Service Manager 972-202-2168Thank you for taking my call.
Craig Ellis Service Manager 972-202-2168Susan, I left a voicemail, please call me back on your service visit.
Craig Ellis Service Manager 972-202-2168
Mark, thank you for your feedback. Unfortunely with the chip shortage and limited units on the ground we do not have but a handful of loaners. We look forward to serving you in the future.
Craig Ellis Service Manager 972-202-2168Fred, thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.
Craig Ellis Service Manager 972-202-2168David, thank you for your feedback. We look forward to serving you in the future.
Craig Ellis Service Manager 972-202-2168Frank, thank you for your feedback! Glad we got the engine replaced. We value your business and look forward to serving you again in the future! Thanks Craig
Craig Ellis Service Manager 972-202-2168