Business Solutions
SureCritic / Hyundai Dealer / St. Charles Hyundai / JARED HENNING
JH

JARED HENNING

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(195 reviews)
53

Reviews of JARED HENNING

CF
gravatar
Catherine F.
Saint Louis, MO
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
did the job professionally.
had no more problems with the car.
Recommended
Bob R. from St. Charles Hyundai responded on 08/16/2016 06:49 AM

Thank you for your continued service with us !it is greatly appreciated and look forward to helping you next time for service also !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
Verified Customer
Saint Peters, MO
2008 Hyundai Veracruz
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/10/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Recalled Clock Spring fails again
St. Charles Hyundai did not stand behind their repair of a recalled air bag clock spring.
Not Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 08/11/2016 03:11 PM

Sorry we could not help you at a dealership level. We did exhaust all resources that is available to us . If there is anything eles we can do for you please let us know.


Thank you,

Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Employees worked with
JH
JARED HENNING
RF
gravatar
Robert F.
Hazelwood, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Everyone who is employed there
See first page
Recommended
Bob R. from St. Charles Hyundai responded on 08/08/2016 05:48 AM

Thank you so much for your business it very much appreciated,
and we will continue to exceed all your expectations !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
Verified Customer
Saint Peters, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Good Service
Service was finished earlier than expected.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 08/01/2016 07:36 AM

Thank you for the great review! We thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
JH
JARED HENNING
gravatar
Verified Customer
2015 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/29/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Had car 3 days didn't fix it
Had car for 3 days didn't fix it called saying didn't have part week later still no part didn't wash car when we picked it up. Did manage to charge us 80 bucks to change filters though
Not Recommended
Bob R. from St. Charles Hyundai responded on 08/02/2016 06:19 AM

Thank you very much for your business !  your business is very important to us ! i am glad the part has arrived and will get your vehicle repaired on Thursday.a complementary service car will be provided and a car wash ! this service and every service in the future,thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
WD
gravatar
WILLIAM D.
2016 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/13/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Explained in previous comments
Also I don't have an option that I may or may not return to the dealership or that I may or may not recommend this dealership.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 07/13/2016 03:12 PM

Even though we exhausted every resource avaialble to expedite the delivery, We truly apologize for the long wait to acquire the part to repair your sunroof.  Also for moving your seat to perform that repair.  

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
GH
gravatar
Gary H.
Imperial, MO
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
They treat you with respect
Always feel like a valued customer
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 07/11/2016 05:47 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Employees worked with
JH
JARED HENNING
BJ
gravatar
Bruce J.
Saint Peters, MO
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
I highly recommend this service department. The service technicians are attentive and respectful, and the technicians take good care of my car.
Recommended
Brad D. from St. Charles Hyundai responded on 07/12/2016 06:27 AM

thank you for the positive 5 star review. thank you for choosing us as your go to dealer, let us know if we can ever help.
thank you

Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
Verified Customer
Saint Louis, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service!
As always, service was professional and quick.
Recommended
Bob R. from St. Charles Hyundai responded on 06/27/2016 08:20 AM

Thank you for your business and for the positive review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
AC
gravatar
Anderson C.
Weldon Spring, MO
2004 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Cooperation and helpfulness. Service completed in a timely and cost effective way.
Very satisfied with the service and friendliness.
Recommended
Bob R. from St. Charles Hyundai responded on 06/27/2016 08:21 AM

Andy as always i appreciate your business and look forward to being here for you on future services !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
SS
gravatar
Stephanie S.
Saint Peters, MO
2011 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/25/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Sales and finance are awesome!!
Sales and finance are awesome!!
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 06/27/2016 10:00 AM

Sorry for the communication error. But we are glade we got your issue resovled.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Employees worked with
JH
JARED HENNING
CN
gravatar
Cindy N.
Saint Charles, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Customer service
Customer service was great and work done in a timely manner.
Recommended
Bob R. from St. Charles Hyundai responded on 05/31/2016 05:52 AM

Thank you for your business and we are always here for you if your ever back in town,,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
SM
gravatar
Sandra M.
Saint Peters, MO
2016 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/26/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Repair and touch up paint
I was a little disappointed that I had to bring my vehicle and for warped rotors when my car is only about eight months old and it took two hours instead of one hour and I even got there 15 minutes early so I guess you could say it took a little over two hours. When I bought my car there was also a chip of paint off of it and I asked for touch up paint and they said that the vehicle did not have any at this time and to keep checking back so when I went back for my warped rotor repair I asked if they had the paint and they said yes and the cost was $20 I don't feel like I should have to pay $20 for touch up paint when I bought a brand-new car that had a chip on it.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 06/01/2016 09:33 AM

We are sorry to hear this. We do not like to have you wait longer than a job is intended to be completed. If there is any thing we can do, let us know. We appreciate your business and want to keep you as a customer.

Michael Metz
Express Advisor
636-441-4481
Employees worked with
JH
JARED HENNING
Verified Customer
Fenton, MO
2015 Hyundai Genesis
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/20/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Terrible
Electrical issues not good
Not Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 05/25/2016 07:01 AM

We are very sorry you are having issues with your new car. Fortunatley we were able to diagnose your concern quickly and order a part to repair it.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Bob R. from St. Charles Hyundai responded on 06/03/2016 09:30 AM

Thank your for patience ,we are happy to say your Genesis is all working again like new.and we have also performed the 1st maintance service at no charge.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
Verified Customer
Saint Charles, MO
2005 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service from Staff
Staff were very helpful and kept me informed. Cost for repair excessive.
Recommended
Bob R. from St. Charles Hyundai responded on 05/19/2016 06:37 AM

Thank you for the positive review and thank you for your
business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
KR
gravatar
KATHREEN R.
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil Change/Brake service
This is the best place, they have always manage to fit me in without an appointment. It never takes long and they are always very helpful. I will always bring my cars back.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 05/18/2016 02:10 PM

Thank you for the 5 star review! We greatly appreciate your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
JH
JARED HENNING
Verified Customer
Saint Peters, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
friendly and fast
They took care of my problem and were very friendly
Recommended
Employees worked with
BR
BOB RECK
JH
JARED HENNING
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.